Online store purchases (Adobe Store Customer Service)
FAQs
- Order and Payment FAQ
- Shipping and Delivery FAQ
- Membership FAQ
- EDU Online Store Europe and UK FAQ
- EDU Online store North America FAQ
Downloading
Installation
Returns
Related Topics
Serial numbers
Software trials (Trial download information)
Getting the Trial
Expiration and Error Messages with Trial
Other Issues
Upgrades
Licensing
Training, seminars, and education
Activation support
Acrobat Connect service plans
Overview
- I have a Connect Live service plan. What is my technical support entitlement?
- My account has been suspended; what should I do?
- I’m running out of Seats in my Meetings. What do I do?
- Can customers outside North America use the site?
Account management
- Can I upgrade or downgrade my existing service plan?
- How can I cancel my Connect Hosted service plan?
- I have one account, but I want a separate one. How do I create a new account?