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Education
Criteria for Performance Excellence
PDF Version
The 2009-2010 Education Care Criteria for Performance Excellence is used by organizations that provide educational services in the United States and its territories.
A paper copy of this document will be mailed if requested from nqp@nist.gov
or by calling (301) 975-2036.
Please Note: Quantities of the Education Care Criteria for Performance Excellence will be available from ASQ in mid January.
The Baldrige Criteria for Performance Excellence provide
a systems perspective for understanding performance management.
They reflect validated, leading-edge management practices against
which an organization can measure itself. With their acceptance
nationally and internationally as the model for performance excellence,
the Criteria represent a common language for communication among
organizations for sharing best practices. The Criteria are also
the basis for the Malcolm Baldrige National Quality Award process.
Optional Self-Analysis Worksheet
MS
Word Version
This
optional worksheet can be used in conjunction with the Education
Criteria for Performance Excellence to accelerate your improvement
journey by doing simple self-analysis, after responding to the Criteria
questions. Use this worksheet to identify your own strengths and
opportunities for improvement and to establish goals and action
plans.
You need to have Acrobat Reader installed on your computer to view
the PDF file. If you do not have Acrobat Reader installed on your
computer, click on the Acrobat icon below and download the program.
People with visual disabilities can download tools and information
at http://access.adobe.com
to help make Adobe PDF files accessible.
Please
send comments regarding the Criteria or the BNQP Website to:
nqp@nist.gov
Date
created: 12/11/2008
Last updated: 12/23/2008
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