Here at bangordailynews.com we value what our readers and advertisers have to say and strive to ensure you receive the best online news experience. For your convenience we have compiled a list of Frequently Asked Questions. Please see if your question has already been answered, and if not, please don't hesitate to contact us at feedback@bangordailynews.net.

1. Questions about our new design.

Why does bangordailynews.com look different?
We have designed it to make finding what you want faster and easier, with much less scrolling. You'll see drop-downs on our navigation bar that will place you where you want to go with fewer pages to click through.

Tabs on the main news box will serve in one place top stories, most-read stories, reader comment and polls as well as the new BDN Store, where our prize-winning photographers have their best work on display.

We hope you find the new bangordailynews.com easier to use and more convenient!

What is new with this change in the web site?
Lots of things.

For one, besides the new BDN Store, here are some other features to look for: an afternoon video newscast from our new studio will give you a synopsis of the news in just a couple of minutes; an extensive calendar of events is now on our home page; a new classifieds set of tabs will make it easier to find a job, a car or a home; at the bottom of the home page is a section called "Follow the Data" -- click on Crime & Justice, Community, Government or Education and find the beginning of a new data series that will give you statistical information about Maine.

There's a place in each section to add commentary, so if there's something you would like to see in these categories, consider yourself encouraged to post a note about it.

Are there more changes coming?
Yes.

Users of the new site will also notice a large button called Maineville, an entirely new site for the Bangor Daily News that will start Sept. 17 with two dozen town pages and grow as interest around the state grows.

These pages will include the latest news from the towns they cover, as well as shopping through bangordailynews.com, but they are mostly about what's on your mind and what interests you and your neighbors. Maineville will devote most of its space to reader posts -- news, events, press releases, photos, video -- but, most important, comments about town issues that matter to residents.

How do I find my favorite section/page/information?
The drop down menus on the top navigation bar will allow you to find the news you're looking for by category (i.e. Sports, Lifestyle, State House, Court News, etc) or regions of the state (i.e. Aroostook, Greater Bangor, Down East, etc.). If you do need a little help finding stories or your favorite areas of our web site, please use our search tool. It works great!

If you're still having trouble locating a particular section or page, please contact us.

2. Top Frequently Asked Questions

I've forgotten or lost my password. What do I do?
No big deal. On the login screen, just select "Forget your password?." We'll send you an email with instructions.

Why does bangordailynews.com require registration to do certain things on the site such as post reader comments and receive email news alerts?
When you complete the brief, one-time registration, you can access all areas of our site without needing to register again. You can post reader comments, receive email news updates, create a user profile and access all of the site's content.

Your registration also helps us better understand you, our customer. Like other sites, we're collecting information from visitors in order to deliver targeted editorial and advertising content that would be of interest to you. By knowing just a little bit about you, we can make our site more informative and tailored to your interests. In addition, we can better define our customer base, making our site an attractive advertising option for advertisers.

Bangordailynews.com respects your privacy and is dedicated to protecting your personal information. For further details about our privacy guidelines, please see our Privacy Policy.

How do I subscribe to, or unsubscribe from, a newsletter offered on bangordailynews.com?
To subscribe, while registering, simply check "I'd like to receive Bangor Daily News e-mail updates." You should start receiving them within a few days.

If you'd like to unsubscribe, that's easy, too. At the bottom of each email update, there's a "SafeUnsubscribe" option. Just click it, and you won't receive any more email alerts. It may take a couple days. There's also a space to tell us why you chose to unsubscirbe. Don't worry, it's optional, but we would like to know why so we can improve our service.

Who do I contact if I have questions about bangordailynews.com?
If you have questions about the news on the site, contact Jeff Tuttle, online editor, at jtuttle@bangordailynews.net or (207)990-8237. If you have advertising inquiries, contact Josh Alves at jalves@bangordailynews.net or (207)990-8034.