Help

If you need assistance locating information or using features such as search on our site, please try one of the links below.

Our website has been designed to provide you with different ways to find information. This page provides navigational information allowing you to quickly locate the documents, policies, initiatives, and pages that you are looking for.

Navigation help

Site map

If you need help finding your way around our site, consult the site map.

Search engine

Simply type one or more keywords in the text box on the search page, and then hit the "Search" button. Our server will then look for any matches and show you a list of results. The search engine is accent sensitive.

Feedback

Tell us what you think about our website, our products, our organization or anything else that comes to mind. We welcome all of your comments and suggestions.

This site contains answers to the frequently asked questions we have received in the past.

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Accessibility help

This website has been designed with a view to making the information in it accessible to all users, including persons with disabilities who use adaptive technologies to receive and disseminate information. We encourage accessible Internet site development and maintenance and invite your comments and suggestions to make this site more accessible.

PDF Files

Some of the documents are available to you in PDF format. It is a universal file format that allows you to read, print or download an online document while maintaining the fonts, graphics and general layout of that document. To view a PDF document, you must have Adobe^® Reader^® installed. Adobe^® Reader^® can be downloaded free.

Form printing requirements

• Adobe Reader version 7.0.5 or later (8 or later on Windows Vista).
• Print form on white, 8 ½ x 11 inch (216 x 279 mm) bond-quality, non-glossy paper.

Client-side CSS for enhancing accessibility

The design of the web pages on this website are flexible enough to allow you to configure the visual presentation to meet your accessibility needs by using a client-side Cascading Style Sheet (CSS) file.

Most browsers provide the ability to specify a client-side CSS file, which would be applied to every web page on this website that you visit. To take advantage of this feature, perform the following steps:

1. How to create a client-side CSS file, and
2. How to configure your browser to use the client-side CSS file

Scripting

Javascript is used on some sub-sites for efficient use, but it is not required. If your browser supports scripting and you are experiencing difficulty, it is possible that your browser has scripting disabled. See below to determine if your browser supports Javascript and if it is enabled.

Quick Tips

To discover easy shortcuts and obtain advice on how to make the site more accessible to you, see the Government of Canada Quick Tips page.

Contact us

If you require further assistance or are having difficulty finding information, please see our Contact us options.