This page outlines benefits administered by the Insured Benefits Branch of Manitoba Health and also provides information on eligibility and registration. Please click on any of the questions below:
To be eligible for Manitoba Health coverage you must:
The following are not eligible for coverage:
If you are eligible (i.e., legally entitled to be in Canada and live in Manitoba for at least 183 days of the year), coverage will begin on the first day of the third month after your arrival in Manitoba. For example, if you arrive on April 29, April will count as the first month, with May and June as the following two. Therefore, in this case your coverage would begin July 1.
When you register, Manitoba Health requires your Social Insurance Number, previous health card, birth certificate and/or driver’s license. Until your health coverage begins you should maintain your coverage with your previous health plan.
Please report changes such as a new address, birth, adoption, death, marriage, divorce, or legal separation to the Insured Benefits Branch. Documentation is required for some changes.
Where can I register for Manitoba Health coverage?
Client Service Centre
Manitoba Health
300 Carlton Street
Winnipeg, Manitoba R3B 3M9
For more information call: (204) 786-7101
Fax: (204) 783-2171
Toll free: 1-800-392-1207
TDD/TTY: (204) 774-8618
TDD/TTY Relay Service outside Winnipeg: 711 or 1-800-855-0511
or
City of Winnipeg
510 Main Street
Winnipeg, MB R3B 1B9
or
Rural areas: Contact the city or municipal office in your area. For more information, call toll-free 1-800-392-1207. For TTY/TDD, call 711 or 1-800-855-0511.
Remember: It is an offence to allow anyone, other than those listed on your registration certificate, to use your certificate.
If you are a new resident and would like to apply for Manitoba Health coverage, please present your passport and all other original Citizenship and Immigration Canada documents which have been issued to you and your dependants. Providing the document you have been issued is acceptable as outlined in The Health Services Insurance Act, you may be eligible for coverage.
Who is eligible for Manitoba Health coverage?
Returning Canadians
You are eligible for coverage the day you arrive in
Manitoba, when proof of your Canadian citizenship and residence status
are provided.
Permanent Resident
You are eligible for coverage on your date of arrival in
Manitoba or the date permanent residence is granted.
Work Permit
If your Work Permit is valid for at least 12
months in Manitoba, you and any family members listed on the Work Permit, are eligible for coverage as of the date it
was issued. If your Work Permit is less than 12
months, you are not eligible until you receive an extension allowing
you to stay in Manitoba for at least 12 months. You will then be
covered as of the date of extension.
Visitor/Student Record
You are not eligible for coverage unless you are
accompanying a spouse or parent who has a Work Permit valid for 12 months or more. The Visitor/Student Record must be valid for at
least 183 days. Dependants who reach the age of 18 must be
attending a recognized educational institution or have a Work Permit to be eligible for further benefits.
Where can I register for Manitoba Health coverage?
Client Service Centre
Manitoba Health
300 Carlton Street
Winnipeg, Manitoba R3B 3M9
For more information call: (204) 786-7101
Fax: (204) 783-2171
Toll free: 1-800-392-1207
TDD/TTY: (204) 774-8618
TDD/TTY Relay Service outside Winnipeg: 711 or 1-800-855-0511
or
City of Winnipeg
510 Main Street
Winnipeg, MB R3B 1B9
or
Rural areas: Contact the city or municipal office in your area. For more information, call toll-free 1-800-392-1207. For TTY/TDD, call 711 or 1-800-855-0511.
If your Manitoba Health card is lost, stolen, or damaged, please contact the Insured Benefits Branch immediately for replacement.
Manitoba Health directly pays physicians’ services that are medically required for you or your dependants. If you are a Manitoba resident, and are physically present in the province for 183 days, you are eligible for insured medical services. Benefits include the following services:
What other practitioners’ services am I insured for?
Optometrists
If you are under 19 years of age or 65 and over you may receive one
complete routine eye exam every two years. Exams for all ages will be
covered if deemed medically necessary by your physician or
optometrist.
Chiropractors
Manitoba Health will insure a maximum of 12 visits per Manitoba
resident per calendar year. The adjustment of the spinal column, pelvis
and extremities are insured chiropractic services.
Dental Surgeons
Manitoba Health will insure certain dental procedures when
hospitalization is required.
You are insured for the following hospital services:
If you have always lived in Manitoba, you are eligible for personal care home benefits. If you are a newcomer to Manitoba you are eligible after living in the province for 24 consecutive months.
If you formerly lived in Manitoba for 30 years or more you are eligible on the date you return to Manitoba as a permanent resident, after an absence of less than 10 years. The waiting period requirement does not apply to a person who has been a resident of a province or territory of Canada for five consecutive years and immediately establishes himself or herself as a resident of Manitoba. The need for placement in a Manitoba personal care home is determined by an assessment panel authorized by Manitoba Health.
If a Manitoba assessment panel determines that you require care in a personal care home and you meet the residency requirements, you may receive insured benefits.
Some of these benefits include:
For more information on any of the above programs contact:
Client Service Centre
Manitoba Health
300 Carlton Street
Winnipeg, Manitoba R3B 3M9
For more information call: (204) 786-7101
Fax: (204) 783-2171
Toll free: 1-800-392-1207
TDD/TTY: (204) 774-8618
TDD/TTY Relay Service outside Winnipeg: 711 or 1-800-855-0511
Everyone who lives in a Manitoba Personal care home is required to pay a daily residential fee established by Manitoba Health. For details write or telephone:
Residential Charge Program
Financial Services
Manitoba Health
300 Carlton St.
Winnipeg MB R3B 3M9
Telephone: (204) 786-7150
Services not insured include the following:
Manitoba Health will cover medically-necessary, land ambulance inter-facility transports when patient is being transported between designated health-care facilities for diagnostic tests or treatment, or from a more specialized level of care to another facility closer to home for rehabilitation or recovery.
Eligibility criteria for coverage of inter-facility medical transports includes:
Consistent with practices in many other provinces, patients will still be responsible for emergency ambulance transportation costs. These costs may be covered by other insurance coverage. First- or third-party insurers will continue to cover these services for their clients. Examples of first- or third-party insurers include the Royal Canadian Mounted Police, National Defence, the Worker's Compensation Board and Manitoba Public Insurance.
If you require an ambulance while out of the Province there are no subsidies/coverage from the Manitoba government. You will be charged by the ambulance service/company that provides the service at full cost recovery. The rate for out of province ambulance service may be substantially higher than rates charged local residents, as local subsidies will not apply.
A Manitoba ambulance may transport you if you require routine medical care in a bordering province to a neighbouring provincial facility. Ambulance costs would be billed at local Manitoba rates.
Manitoba Physicians in border areas should be aware that referrals to neighbouring provinces may have significant financial consequences to you, the patient. Should the physician in the bordering hospital elect to refer you for specialized care within that province, you would be subject to the full cost recovery fee charged by that Province at a non-resident rate for transport. Transportation costs from out of province hospitals are not an insured service.
Air ambulance transfers may be an insured service in one of three ways:
Physicians are encouraged to contact Manitoba Health Out-of-Province claims or Lifeflight prior to referring any patient to an out of province hospital.
You may be eligible for northern transportation subsidy to help pay for transportation costs if you live north of the 53rd parallel in Manitoba and are required to travel long distances for specialty medical care.
For more information about the Northern Patient Transportation Program, please click here.
If you are leaving Manitoba permanently, you should apply to the Insured Benefits Branch for an Out-of-Province Certificate. You will be eligible for coverage:
If you are a student leaving Manitoba to study, please click here.
Moving for a temporary employment opportunity:
If you are employed outside of Canada with plans to return, you must provide Manitoba Health with a copy of your work contract that indicates the length of your work term. If you intend to return to Manitoba, Manitoba Health may extend your coverage for up to 24 months.
Note: If you plan on taking your spouse or children with you, please inform Manitoba Health to ensure their continued coverage.
Taking a vacation, or an extended leave, but plan on returning:
To remain eligible for Manitoba Health coverage, you must be present in Manitoba for at least 183 days of the calendar year, which do not have to be consecutive. In this event, apply for a term certificate. If you plan to be away for longer than 90 days, please contact Manitoba Health for more information.
If you are planning on moving, either temporarily or permanently, and wish to apply for continued health coverage, please contact Manitoba Health at:
Registration
Manitoba Health
300 Carlton Street
Winnipeg, MB R3B 3M9
For more information call: (204) 786-7101
Toll free: 1-800-392-1207
FAX: (204) 783-2171
TTY/TDD: (204) 774-8618
TDD/TTY Relay Service outside Winnipeg: 711 or
1-800-855-0511
Please note: We recommend you explore private insurance options along with your Manitoba Health coverage.
Manitoba has agreements with all Canadian provinces (except Quebec) to allow physicians to bill your provincial health plan, although some physicians may choose to bill you directly. If you are admitted to an approved hospital anywhere in Canada, Manitoba Health will pay the standard rate. Because some services are excluded, you are encouraged to obtain additional health insurance before travelling. Contact Manitoba Health for more information.
Note: You must show your Manitoba Health card to the doctor or hospital.
Doctor Bills - Manitoba Health will pay for emergency doctors’ services outside of Canada at a rate equal to what a Manitoba doctor would receive for a similar service.
Hospital Bills - Emergency hospital care is paid on an average daily rate established by Manitoba Health.
You may be charged more than the amount paid by Manitoba Health for services provided outside Canada.
The difference above the covered amount may be substantial and is your responsibility.
Bring or mail your original bill to the Out-of-Province Claim Section at Manitoba Health within 6 months of receiving care. If you have made payments on your bills, Manitoba Health requires a receipt showing the amount paid. If you do not include your receipt, Manitoba Health will pay the hospital or doctor directly.
For more information contact:
Manitoba Health
300 Carlton Street
Winnipeg, MB R3B 3M9
For more information call: (204) 786-7303
Toll free: 1-800-392-1207 Ext. 7303
TDD/TTY: 774-8618
TDD/TTY Relay Service outside Winnipeg: 711 or 1-800-855-0511
Any Manitoba resident who leaves the province temporarily to attend an accredited educational institution is eligible, provided the following requirements are met.
If you are a Manitoba resident leaving the province to attend school on a full-time basis, the following letters must be provided to Manitoba Health prior to your departure:
After these letters are received, a term certificate confirming your eligibility during your absence will be sent to you.
Where can I send/drop off my materials?
Manitoba Health
300 Carlton Street
Winnipeg, Manitoba R3B 3M9
For more information call: (204) 786-7101
FAX: (204) 783-2171
Toll free: 1-800-392-1207
TDD: (204) 774-8618
TDD/TTY Relay Service outside Winnipeg: 711 or 1-800-855-0511
What happens if I need to see a doctor or receive medical attention?
In Canada:
Show your Manitoba Health card to the physician. The physician will
either bill Manitoba Health directly for the services, or bill you, in
which case you need to obtain an itemized receipt. Manitoba Health
will pay you according to that province or territory’s fee schedule
rate.
Outside Canada:
Payment of the bill may be your responsibility.
Submit your original receipt to Manitoba Health for consideration of
payment. You will be reimbursed according to the rate which would have
been paid had the same care been received in Manitoba.
Please note: It is recommended you obtain additional medical insurance before leaving.
The Manitoba Health Services Insurance Plan is financed from general revenues of the Province of Manitoba and with funds provided by the Government of Canada. All statements are subject to the provisions of The Health Services Insurance Act and Regulations.
For more information: |
Insured Benefits Branch Phone Numbers: Residents within the province
from outside Winnipeg: Manitoba Pharmacare Program: Health Care Abuse/Fraud Line: Is Your Question Still Not Answered? Residents should carry their registration certificate (Manitoba Health card) at all times to present when they or their dependants require health services. |