FEDTAX II has a dedicated customer service center with toll-free access (877) FEDTAX2), which is staffed from 8:30 a.m. to 8:00 p.m., eastern time, five days a week. Additionally, agencies can send their FEDTAX II questions or concerns to customer service via e-mail at fedtax.2@firstdatacorp.com.
For questions concerning FEDTAX II, federal agencies should contact:
Telephone assistance:
(877) FEDTAX2 (toll free)
Monday-Friday 8:30 a.m. to 8:00 p.m. Eastern Time