Contacting a Patient
If you come to visit a patient, please see our maps for directions and parking locations. You may also wish to review our visiting hours and policies page.
If you would like to send a card to a patient, the mailing address is:
Patient Name (Patient Room Number)
c/o VA Medical Center
PO Box 4000
Mountain Home, TN 37684
For the location of an inpatient or their phone number, dial the Medical Center at (423) 926-1171 (or 1-877-573-3529).
Telephone Care
Please contact our telephone care line if you need medical advice, have a question about your medication, or need to schedule a non-urgent appointment. Your location determines which number to use.
- Within Mountain Home metro area: 926-1171
- Outside of the Mountain Home calling area:
Toll-free 1-877-573-3529
- If wish to speak to a nurse, then dial extension 3472.
The VA MidSouth Healthcare Network (VISN 9) and the James H. Quillen VA Medical Center, Mountain Home are pleased to offer you toll-free telephone access to a Registered Nurse (RN) after normal business hours, holidays, and on weekends. Learn more about the Nurse Advice Line.
Schedule an Appointment
To schedule an appointment, please contact us at any of the numbers listed on our appointments page.
Patient Representative
If you have a compliment, complaint, or other issue which you believe requires resolution, please contact one of our patient representatives. Their contact information is available on our customer service page.
Compensation and Pension
To speak with someone in compensation and pension, call the Medical Center at (423) 926-1171 extension 7269.
Release of Information
If you need to get information from your medical records, please contact our Release of Information Office.
Inquiry Routing and Information System
VA has establised an inquiry routing and information system which provides answers to frequently-asked questions. You may also use this system to submit a comment, question, or concern.
News Media
Members of the news media should contact our Public Affairs Office at (423) 926-1171, extension 7126.
Webmaster
For questions, comments, concerns, or technical issues with our website please contact the James H. Quillen VA Medical Center webmaster. When contacting the webmaster, please ensure your request is in regard to our website and does not include any sensitive or private health information.
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