United States Department of Veterans Affairs
United States Department of Veterans Affairs

Tennessee Valley Healthcare System

Billing and Insurance

Copayments

The US Department of Veterans Affairs has established guidelines for veterans and their copayments. Copayments may be charged for the following services —

Nashville Campus

  • Any copayments due should be paid upon checking out of the medical center. Copayments may be made at the Agent Cashier window, ground floor (Room D-125) at the Nashville Campus.
  • If you have any questions about your copay balance, please contact our Billing Office at (615) 327-4751 ext 7411 or (800) 228-4973 ext 7411.

Alvin C. York Campus

  • Any copayments due should be paid upon checking out of the medical center. Copayments may be made at the Agent Cashier window, Building 3, ground floor (Room G-13) at the Alvin C. York Campus in Murfreesboro, TN.
  • If you have any questions about your copay balance, please contact our Billing Office at (615) 225-4723 or (800)876-7093 ext 24723.

Veterans who do not make their copayments upon checking out will receive a bill at their address of record within 30 days after their stay or appointment.

Other Health Insurance

The Department of Veterans Affairs now bills private health insurance companies for care received by their enrollees. You should bring your insurance card with you for your appointment and present it during the check-in process. What's in it for me?

Medicare/Medicaid

The Department of Veterans Affairs does not bill Medicare or Medicaid at this time. You may, however, wish to review information for veterans about the new Medicare prescription drug benefits.


Information for Patients

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