Since 1952, Louisville VAMC has been improving the health of the men and women who have so proudly served our nation. We consider it our privelege to serve your health care needs in any way we can. Services are available to more than 166,000 veterans living in a 35-county area of the Kentuckiana area. Learn more about the history of the Louisville VAMC.

Healthcare Centers

In addition to our main facility in Louisville, we offer services in six healthcare centers. These healthcare centers are located in —

• Carrollton, Kentucky
• Dupont, Kentucky
• Fort Knox, Kentucky
• New Albany, Indiana
• Newburg, Kentucky
• Scottsburg, Indiana
• Standiford Field, Kentucky
• Shively, Kentucky

Mission

Louisville Veterans Affairs Medical Center improves the health of our veterans and other eligible patients by providing a continuum of care through an integrated health care delivery system.

We achieve our mission by: 

• Providing a continuum of high quality care in a convenient, timely, responsive, caring, and cost effective manner utilizing appropriate therapies and technologies;
• Serving as an integrated part of the healthcare system by partnering with the community, military, and other federal agencies;
• Acquiring new knowledge through research in order to continually improve treatment of disease and disability;
• Being the "Employer of Choice" by promoting a work environment that attracts and retains diversified, educationally prepared, and competent staff and volunteers;
• Providing a high quality educational experience for our students from affiliated institutions;
• Providing backup medical care of the Department of Defense in the time of war or national emergency;
• Serving as a respected and trusted partner in the community and with other federal agencies.

Vision

We at the Louisville Veterans Affairs Medical Center share the vision that: 

• We will be chosen as the preferred provider because we offer prompt, courteous, integrated and accessible care;
• We will be universally recognized as a continuously improving leader in the four major Veterans Affairs missions: health care, education, research, and support in the time of war or national emergency;
• We will be universally recognized as a dependable and respected partner within the community, military and other federal agencies; 
• We will be universally recognized as an "Employer of Choice."

Values

As employees at the Louisville Veterans Affairs Medical Center, we believe there should be certain core values and honorable standards that govern our daily actions and decisions. These five core values are: (1) Trust; (2) Respect; (3) Commitment; (4) Compassion; and (5) Excellence. As such, our medical center upholds these values:

• "Trust" - which means having a high degree of confidence in the honesty, integrity, reliability, and sincere good intent of those with whom we work, the services that we provide, and the system that we are part of.
• "Respect" - which means honoring and holding in high regard the dignity and worth of our patients and their families, our coworkers, and the system we are part of.
• "Commitment" - which means dedication and a promise to work hard to do all that we can to provide service to our coworkers and our patients that is in accordance with the highest principles and ethics governing the conduct of the healthcare professions and public service. 

• "Compassion" - which means demonstrating empathy and caring in all that we say and do. It means sharing in the emotions and feelings of our coworker, our patients, and their families, and all others with whom we are involved.
• "Excellence" - which means being exceptionally good and of the highest quality. It means being the most competent and the finest in everything we do. It means continually improving what we do.

Key Business Drivers

• Quality - Put quality first
• Access - Provide easy access to care, expertise and knowledge
• Function - Restore, preserve, and improve veterans function
• Satisfaction - Exceed veteran, family and employee expectations
• Cost Effectiveness - Optimize resource use to benefit veterans
• Healthy Communities - Optimize the health of the veteran and the VA community and to contribute to the health of the Nation