Contacting a Patient
If you come to visit a patient, please see our maps for directions and parking locations. You may also wish to review our visiting hours and policies page.
For the location of an inpatient or their phone number, dial the Medical Center at 502-287-4000, and remain on the line for the operator.
Nurse Advice Line
The VA MidSouth Healthcare Network (VISN 9) and the Louisville VA Medical Center are pleased to offer you toll-free telephone access to a Registered Nurse (RN) after normal business hours, holidays, and on weekends. Learn more about the Nurse Advice Line.
Schedule an Appointment
To schedule an appointment, please contact us at any of the numbers listed on our appointments page.
Patient Advocates
If you have a compliment, complaint, or other issue which you believe requires resolution, please contact one of our patient advocates. Their contact information is available on our customer service page.
Compensation and Pension
To speak with someone in compensation and pension, call the Medical Center at 502-287-4000, x55635.
Release of Information
If you need to get information from your medical records, please contact our Release of Information Office.
Inquiry Routing and Information System
VA has establised an inquiry routing and information system which provides answers to frequently-asked questions. You may also use this system to submit a comment, question, or concern.
News Media
Members of the news media should contact our Public Affairs Office at (502) 287-4000 x55502.
Business Partners and Contracting Opportunities
Learn more about contracting opportunities with the VA MidSouth Healthcare Network & the Louisville VA Medical Center.
Webmaster
For questions, comments, concerns, or technical issues with our website please contact the Louisville VA Medical Center webmaster. When contacting the webmaster, please ensure your request is in regard to our website and does not include any sensitive or private health information.
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