Understanding Anti-Virus Software
Anti-virus software can identify and block many viruses before they
can infect your computer. Once you install anti-virus software, it is
important to keep it up to date.
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What does anti-virus software do?
Although details may vary between packages, anti-virus software scans
files or your computer's memory for certain patterns that may indicate
an infection. The patterns it looks for are based on the signatures,
or definitions, of known viruses. Virus authors are continually
releasing new and updated viruses, so it is important that you have
the latest definitions installed on your computer.
Once you have installed an anti-virus package, you should scan your
entire computer periodically.
- Automatic scans - Depending what software you choose, you
may be able to configure it to automatically scan specific files or
directories and prompt you at set intervals to perform complete scans.
- Manual scans - It is also a good idea to manually scan
files you receive from an outside source before opening them. This
includes
- saving and scanning email attachments or web downloads rather than
selecting the option to open them directly from the source
- scanning media, including CDs and DVDs, for viruses before
opening any of the files
What happens if the software finds a virus?
Each package has its own method of response when it locates a virus,
and the response may differ according to whether the software locates
the virus during an automatic or a manual scan. Sometimes the software
will produce a dialog box alerting you that it has found a virus and
asking whether you want it to "clean" the file (to remove the
virus). In other cases, the software may attempt to remove the virus
without asking you first. When you select an anti-virus package,
familiarize yourself with its features so you know what to expect.
Which software should you use?
There are many vendors who produce anti-virus software, and deciding
which one to choose can be confusing. All anti-virus software performs
the same function, so your decision may be driven by recommendations,
particular features, availability, or price. See the references
section for a link to a list of some anti-virus vendors.
Installing any anti-virus software, regardless of which package you
choose, increases your level of protection. Be careful, though, of
email messages claiming to include anti-virus software. Some recent
viruses arrive as an email supposedly from your ISP's technical
support department, containing an attachment that claims to be
anti-virus software. However, the attachment itself is in fact a
virus, so you could become infected by opening it (see Using Caution
with Email Attachments for more information).
How do you get the current virus information?
This process may differ depending what product you choose, so find out
what your anti-virus software requires. Many anti-virus packages
include an option to automatically receive updated virus
definitions. Because new information is added frequently, it is a good
idea to take advantage of this option. Resist believing email chain
letters that claim that a well-known anti-virus vendor has recently
detected the "worst virus in history" that will destroy your
computer's hard drive. These emails are usually hoaxes (see Identifying
Hoaxes and Urban Legends for more information). You can confirm
virus information through your anti-virus vendor or through resources
offered by other anti-virus vendors. See the references section for a
link to some of these resources.
While installing anti-virus software is one of the easiest and most
effective ways to protect your computer, it has its
limitations. Because it relies on signatures, anti-virus software can
only detect viruses that have signatures installed on your computer,
so it is important to keep these signatures up to date. You will still
be susceptible to viruses that circulate before the anti-virus vendors
add their signatures, so continue to take other safety precautions
as well.
References
Both the National Cyber Security Alliance and US-CERT have identified
this topic as one of the top tips for home users.
Authors: Mindi McDowell, Allen Householder
Copyright 2004 Carnegie Mellon University. Terms of use