How to Work with Difficult People (HHS Only)

 


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Air date: Thursday, May 17, 2007, 9:00:00 AM
Category: HHS Only
Description: "Working with Difficult People"

You can't change a difficult person, but you can learn to communicate with them in ways that empower you.

Dr. Felicia Moutry, NIH Work Life Center

Mr. Tyrone Banks, Office of Equal Opportunity and Diversity Management
Author: Felicia Moutry and Tyrone Banks
Runtime: 01:42:31
CIT File ID: 13827
CIT Live ID: 5933
Permanent link: http://videocast.nih.gov/launch.asp?13827