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Administration for Children and Families US Department of Health and Human Services
National Human Services IT Resource Center Resources For State IT Professionals
 

State System Profile


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General Information
Application Name Families and Children Tracking System 
Application Acronym FACTS 
State WEST VIRGINIA 
ACF Region Region III 
Federal Program Child Welfare Program 
Profile Last Updated 5/31/2001 16:27:0 

State Information
Administration State Administered 
Additional State Programs   
Responsible Program Agency Office of Social Services; Bureau for Children and Families 
Responsible System Agency DHHR -- Bureau for Children and Families; DHHR -- Mgt Information Services 
Other Contributing Agencies   

Application Information
Maintained By State Maintained 
Development Source Transferred 
If Transfered, from which State OKLAHOMA
Application Status Operational 
Planned/Actual Date Fully Operational October 1, 1997 
Functional Description Intake Processes (Child Protective Services, Request to Provide Services, Information and Referral; Request to Receive Services); Investigation Processes (Child Protective Services, Institutional Investigations); Case Mgt. Processes (Child Protective Services Assessment and Treatment Processes, Child Protective Services Safety Planning, Youth Services, Foster Care Service Provision, Adoption Service Provision, Interstate Compact, IV-E Eligibility); financial Mgt (Automatic Foster Care Payments, Demand Payments, Automatic Payments for Adoption, Automatic Payments for Subsidized Legal guardianship, financial Payment Histories, On-Line client Accounts, Automatic Sweeps of Client Accounts for Foster Care boarding Care Reimbursement, Provider Rates and Rate Structures On-Line, Account coding, IV-E Determinations and Redeterminations that Direct Expenditures); Interface Systems; Personnel Processes; training Mgt; Provider Mgt Processes; On-Line workload; On-line Tickler system; on-line AFCARS Mgt; on-line automatic report generation; on-line audit trail process; on-line scanning capability; on-line document storage and retrieval; on-line maintenance of system security; on-line search capabilities; on-line system administration; on-line help; on-line policy, procedures, and state code 
Interfaces Bi-directional interface with the IV-D System; Bi-directional Interface with the IV-A system; bi-directional interface with the WV State Auditor; bi-directional interface with the Medicaid Management Information system 
No. of System Users 1,400 
No. of Clients Served 478,358 
Certifications/Assessments Completion of SACWIS Assessment 
Application Future Plans FACTS DataMart; Development of a State of the Art Foster Care Program; Master Client Index; Development of the Youth Services Assessment and Treatment System; Web Enabling Components of the FACTS system; Expansion of Adult Services to Include guardianship and Health Care Surrogate; Enhancement to the IV-D Interface; Development of a Citrix Solution; Enhancement to the IV-A Interface; Automation of the IV-E Eligibility Determination; Enhancement for Independent Living Services; Interface with the Medicaid Mgt Information System related to Sanders Decree; Enhancement to the Navigational Structure; Enhancement and Change to the Payment Approval Process 
Other Relevant Information HW platform for testing environment HP K-460; HW Platform for Development HP D-380; HP-UX Operating Systems 

Contractor Usage
Planning Bishop Enterprises 
Implementation Deloitte consulting 
Operations none 
Monitoring none 
Other none 

Hardware and Software Environment
Type of Application Multiple Database 
Type of Platform Client Server 
Hardware Platform HP 9000 
Operating System Unix HP-UX 
Languages PowerBuilder; Microfocus Cobol; Satellite forms; Active Server Pages 
DBMS Oracle 

Programs and Services Information
Other Programs and Services Supported (Note: Check boxes below are images that are for information purposes and not real controls)
unchecked boxAdoption checked boxAdult Protective Services checked boxChild Care
checked boxChild Care Licensing checked boxChild Care Resource Referral checked boxChild Care Subsidy
checked boxChild Family Services unchecked boxChild Protective Services unchecked boxChild Support Enforcement
unchecked boxChild Welfare unchecked boxEmployment Services unchecked boxFamily Preservation Support
unchecked boxFood Stamp unchecked boxFoster Care unchecked boxIndependent Living
unchecked boxInterstate Compact unchecked boxJuvenile Justice unchecked boxLIHEAP
unchecked boxMedicaid checked boxProvider Services unchecked boxTANF
Additional Program or Services Information  Adult Residential Services; Institutional Investigation 

Contact Information
Program Contact
Name Brenda L. Howell 
Address 350 Capitol ST
Room 730
Charleston    WV    25301  
Telephone 304-558-5869  
Fax 304-558-5868  
Email bhowell@wvdhhr.org
Website http://wvdhhr.org/oss 
IT Contact
Name Darlene Thomas 
Address 350 Capitol ST
Room 313
Charleston    WV    25301-3713 
Telephone 304-558-9145  
Fax   
Email darlenethomas@wvdhhr.org
Website http://www.wvdhhr.org/MIS/ 

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