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Giving Hope and Support to America's Children |
4. ADDRESSES AND LOCATION CODES
The Address and Location Codes section of the IRG provides contact information for State, county, Tribal, and international CSE agencies, as well as central and regional OCSE offices.
4.1 Accessing Addresses and Location Codes
The Addresses and Location Codes window can be opened from three different locations:
From the IRG Public Map Page (Figure 1-1):
- Click Location Codes / Addresses on the right side of the page.
- Click a State. (The Addresses and Location Codes window, Figure 3-1, appears with the State selected as the default.)
From the CLICK HERE link on the IRG Public Map Page (Figure 1-1):
- Click CLICK HERE to view OCSE / International Addresses at the top of the page. (The Addresses and Location Codes window appears without any State selected as the default.)
From the State Profile window task bar (Figure 2-1):
- Select Location Codes / Addresses. (The Addresses and Location Codes window appears.) The State originally selected for viewing the State Profile is selected by default.
Note: Users can return to the IRG Public Map Page from links within the Addresses and Location Codes section.
4.2 The Addresses and Location Codes Window
The Addresses and Location Codes window, shown in Figure 4-1, is the starting point for initiating searches for all types of addresses. Options for accessing Addresses and Location Codes are available from any address window by using the navigation panel on the left of the window. The navigation panel is consistent on all address windows.
Figure 4-1: The Addresses and Location Codes Window
Chart 4-1 describes the features contained in the Addresses and Location Codes window.
| Element | Description |
|---|---|
| -Select State- | Allows users to select a State for viewing its address information. If a State was selected on the map, its name appears in the list box. (In the example, Wisconsin has been selected.) |
| State | Opens the Select State Addresses window from which users can search for State addresses. |
| County | Opens the Select County Addresses window to perform a search for county addresses. |
| -Select Country- | Allows users to select a country in order to search for an international address. |
| International | Opens the View International Address Data window or the Select Country Province Address window (for countries, like Canada, that have provinces), to select international addresses. |
| -Select Tribe- | Allows users to select a Tribe in order to search for a Tribal address. |
| Tribe | Opens the Select Tribal Addresses window from which users can select Tribal addresses. |
| Central OCSE | Opens the Select Central OCSE Addresses window to select an OCSE central office address. |
| Regional OCSE | Opens the Select Regional OCSE Addresses window from which users can select an OCSE regional office address. |
| Exit IRG | Closes the Addresses and Location Codes window and returns to the OCSE Home Page. |
| Return to Map | Returns to the IRG Public Map Page. |
| OCSE - Home | Returns to the OCSE Home Page. |
4.3 Searching for Addresses and Location Codes
This section describes how to locate State and Tribal Addresses and Location Codes, as well as those for central and regional OCSE, and international countries with which the U.S. has reciprocal agreements for the exchange of child support case information.
To search for an Address Type (State, County, International, Tribe, Central OCSE or Regional OCSE), click the desired Address Type on the left side of the Addresses and Location Codes window (Figure 4-1).
4.3.1 THE SELECT STATE ADDRESSES WINDOW
After clicking State from the Addresses and Location Codes window, the Select State Addresses window opens (Figure 4-2). A State address can be searched for by either address type or contact name. Address type describes the function or office being researched (e.g., an address for the Central Registry). Contact name is the last name of the contact person being researched.
By default, the public can only view addresses associated with the following State address types:
- Automated Interstate Case Status Request,
- Automated Interstate Payment Request,
- Central Registry,
- Employer Assistance Contact,
- State Disbursement Unit,
- State IV-D Director, and
- State Parent Locator Service.
Figure 4-2: The Select State Addresses Window
Chart 4-2 describes the selections available in the Select State Addresses window.
| Element | Description |
|---|---|
| -Select State Address- | Opens a list of address types for selection. |
| Address Type Search | Initiates the search for the address type selected and opens the View State Address Data window when the address is located. |
| Select Contact Name | Opens a list of contacts for selection. |
| Name Search | Initiates the search for the contact selected and opens the View State Address Data window when the contact is located. |
To search by address type:
- Select an address type from the -Select State Address- list.
- Click Address Type Search. (The View State Address Data window, Figure 4-3, appears.)
To search by contact name:
- Select a contact name from the Select Contact Name list.
- Click Name Search. (The View State Address Data window, Figure 4-3, appears.)
Note: Some States may choose not to display contact names. If this is the case, the list reads: "No Names Available".
4.3.2 THE VIEW STATE ADDRESS DATA WINDOW
Address data is returned in the View State Address Data window, shown in Figure 4-3.
Figure 4-3: The View State Address Data Window
Chart 4-3 describes the selections available in the View State Address Data window.
| Element | Description |
|---|---|
| Address Type | Displays the type of address selected. |
| Location Code - State | Displays the Location Code and State that was selected. |
| Contact Information | Displays any contact information provided by the State. |
| Comments | Displays comments. If the comment is longer than the Comments box, click More. to view the entire comment. Click Cancel to close the IRG Comments window. |
| Modified | Displays the date of the last modification of the address. |
| Certified | Displays the date that the address was last certified as current. |
4.3.3 THE SELECT COUNTRY PROVIDENCE ADDRESSS WINDOW
Addresses of international countries that have reciprocal agreements with the U.S. to exchange child support information are maintained by the OCSE administrator. Countries appearing on the Select Country list are those for which address information can be confirmed.
Select a country and click International from the Addresses and Location Codes window.
Note: If the country has provinces, such as
Figure 4-4: The Select Country Province Addresses Window
Chart 4-4 describes the features of the Select Country Province Address window.
| Element | Description |
|---|---|
| -Select Country Province Address- | Select a location code and a province from the list to narrow the search. |
| Search | Initiates the search for the province selected and opens the View International Address Data window when the province is located. |
To search for international province address data:
- Select a province from the -Select Country Province Address- list.
- Click Search. (The View International Address Data window appears.)
4.3.4 THE VIEW INTERNATIONAL ADDRESS DATA WINDOW
If the country selected in the -Select Country- list does not have provinces, the View International Address Data window (Figure 4-5) opens after users click International.
Figure 4-5: The View International Address Data Window
Chart 4-5 describes features of the View International Address Data window.
| Element | Description |
|---|---|
| Location Code - Country | Displays the country location code and name, and/or the province location code and name. |
| Contact Information | Displays any contact information provided by the OCSE administrator. |
| Comments | Displays comments. If the comment is longer than the Comments box, click More. to view the entire comment. Click Cancel to close the IRG Comments window. |
| Modified | Displays the date of the last modification of the address. |
| Certified | Displays the date that the address was last certified as current. |
4.3.5 THE SELECT TRIBAL ADDRESSES WINDOW
After clicking Tribe from the Addresses and Location Codes window, the Select Tribal Addresses window opens (Figure 4-6).
A Tribal address can be searched for by either address type or contact name. Address type describes the function or office being researched (e.g., an address for the Central Registry). Contact name is the last name of the contact person being researched.
Figure 4-6: The Select Tribal Addresses Window
Chart 4-6 describes the selections available in the Select Tribal Addresses window.
| Element | Description |
|---|---|
| -Select Tribe Address- | Opens a list of Tribes for selection. To locate all addresses for a Tribe, do not make a selection from the -Select Tribe Address- list. |
| Address Type Search | Displays the type of address selected. |
| Select Contact Name | Opens a list of contacts for selection. |
| Name Search | Initiates the search for the contact selected and opens the View Tribal Address Data window when the contact is located. |
| Select Region Name | Opens a list of regions for selection. |
| Region Search | Initiates the search for the region selected and opens the View Tribal Address Data window when the address is located. |
To search by address type:
- Select an address type from the -Select Tribe Address- list.
- Click Address Type Search. (The View Tribal Address Data window appears.)
To search by contact name:
- Select a contact name from the Select Contact Name list.
- Click Name Search. (The View Tribal Address Data window appears.)
Note: Some Tribes may choose not to display contact names. If this is the case, the list reads: "No Names Available".
4.3.6 THE VIEW TRIBAL ADDRESS DATA WINDOW
Address data that was searched for is returned in the View Tribal Address Data window, shown in Figure 4-7.
Figure 4-7: The View Tribal Address Data Window
Chart 4-7 describes the selections available in the View Tribal Address Data window.
| Element | Description |
|---|---|
| Address Type | Displays the selected Tribal address type. |
| BIA Code - Tribe | Displays the BIA code and Tribe name. |
| Contact Information | Displays any contact information provided by the designated Tribal administrator. |
| Comments | Displays comments. If the comment is longer than the Comments box, click More. to view the entire comment. Click Cancel to close the IRG Comments window. |
| Modified | Displays the date of the last modification of the address. |
| Certified | Displays the date that the address was last certified as current. |
4.3.7 THE SELECT CENTRAL OCSE ADDRESSES WINDOW
After clicking Central OCSE from the Addresses and Location Codes window, the Select Central OCSE Addresses window opens (Figure 4-8). From the Select Central OCSE Addresses window users can select a central OCSE address type.
Figure 4-8: The Select Central OCSE Addresses Window
Chart 4-8 describes features of the Select Central OCSE Addresses window.
| Element | Description |
|---|---|
| -Select Central OCSE Address- | Opens a list of central OCSE address types for selection. |
| Search | Initiates a search for the central OCSE address selected and opens the View Central Address Data window when the address is located. |
| Logoff | Logs users off the designated area of the IRG for authorized users and returns to the IRG Home Page. |
To search for central OCSE address data:
- Select a central OCSE address type from the -Select Central OCSE Address- list.
- Click Search. (The View Central Address Data window appears.)
4.3.8 THE VIEW CENTRAL ADDRESS DATA WINDOW
Address data that was searched for is returned in the View Central Address Data window, shown in Figure 4-9.
Figure 4-9: The View Central Address Data Window
Chart 4-9 describes features of the View Central Address Data window.
| Element | Description |
|---|---|
| Address Type | Displays the type of address selected. |
| Contact Information | Displays any contact information that has been provided by OCSE. |
| Comments | Displays comments. If the comment is longer than the Comments box, click More. to view the entire comment. Click Cancel to close the IRG Comments window. |
| Modified | Displays the date of the last modification of the address. |
| Certified | Displays the date that the address was last certified as current. |
4.3.9 THE SELECT REGIONAL OCSE ADDRESSES WINDOW
After clicking Regional OCSE from the Addresses and Location Codes window, the Select Regional OCSE Address window opens (Figure 4-10).
Figure 4-10: The Select Regional OCSE Addresses Window
Chart 4-10 describes features of the Select Regional OCSE Addresses window.
| Element | Description |
|---|---|
| Select Regional OCSE Address | Opens a list of OCSE regions for selection. |
| Search | Initiates a search for the region selected and opens the View Regional Address Data window when the address is located. |
| Logoff | Logs users off the designated area of the IRG for authorized users and returns to the IRG Home Page. |
To search for a regional OCSE address:
- Select a region from the -Select Regional OCSE Address- list.
- Click Search. (The View Regional Address Data window opens.)
4.3.10 THE VIEW REGIONAL ADDRESS DATA WINDOW
Address data that was searched for is returned in the View Regional Address Data window, shown in Figure 4-11. The region number and name of the selected region appears in the Address Type field.
Figure 4-11: The View Regional Address Data Window
Chart 4-11 describes features of the View Regional Address Data window.
| Element | Description |
|---|---|
| Contact Information | Displays any contact information that has been provided by the region. |
| Comments | Displays comments. If the comment is longer than the Comments box, click More. to view the entire comment. Click Cancel to close the IRG Comments window. |
| Modified | Displays the date of the last modification of the address. |
| Certified | Displays the date that the address was last certified as current. |
4.3.11 VIEWING MULTIPLE ADDRESS RECORDS
When a search results in multiple addresses, the search results window includes arrows for navigating through the records. Each address record is numbered "Current Record Number is X of N," where X is the record number and N is the total number of records found. An example is shown in Figure 4-12.
Figure 4-12: Example of a Search Resulting in Multiple Records
To navigate through multiple records:
- Click left arrow (<) to move to the previous record.
- Click right arrow (>) to move to the next record.
4.3.12 EXITING ADDRESS WINDOWS
Exit the address window in one of three ways:
- By logging off. This returns to the IRG Home Page. (Click Logoff.)
- By returning to the State View Map Page, to choose another State. (Click Return to Map.)
- By opening the OCSE Home Page window. (Click OCSE-Home.)
Note: When ending the IRG session, always click Logoff. Otherwise, users remain logged onto the system, even if the browser is closed.
Last modified: June 17, 2008