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Telephone Help and Information.
Services Provided:
Telephone installation, relocations, and removals
Location: Bldg 4199 Academy Dr. Room 114
Phone Number: 333-9422
Hours: 0730-1630 Monday-Friday
Quality Assurance Personnel: 333-4199
To report government telephone
troubles or an outage call 333-9422
USAFA Voicemail:
'Call Pilot' USAFA Voicemail System, Instructions for Use (.doc)
Wireless Policy Articles/Instructions:
Policy Directives for Wireless Communications (.pdf)
'Wireless Communications Acquisition and Use Guidelines (.pdf)
'Security Requirements for Wireless Devices and C2 Standards (.pdf)
Contact 333-3795 for further wireless guidance
Malicious Call Trace Procedure:
If you receive a bomb threat or other emergency type call on your USAFA telephone, stay online with the caller and complete the Bomb Threat Aid (AF Form 440) posted next to your phone. Immediately after call is completed, perform the following procedure to activate a call trace: * Hang-up telephone, * Pick-up phone and receive dial tone, * Dial *57, * You should receive two beeps for call trace confirmation, * Hang-up, then immediately notify Security Forces at ext. 3-2000. A call detail report will be generated and forwarded to Security Forces. If you have questions, please contact 10CS/SCXST at ext. 333-4199.
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