Best Practices/Good Ideas
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A Summary of Rights & Responsibilities of Child Support Participants
(http://jfs.ohio.gov/Ocs/rights.stm)
This summary includes information for parents, grandparents, finanacial institutions and employers.
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Case Closure
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Case Closure
(http://jfs.ohio.gov/Ocs/services.stm#closure)
CSEA will only close a case after every reasonable effort has been made to establish or enforce the order. The CSEA will notify you in writing 60 calendar days before closing the case
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Case Registries
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Contact Information
(http://jfs.ohio.gov/Ocs/interstate.stm#contact)
Other states and jurisdictions should contact the Interstate Central Registry by the methods listed here.
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What is the Interstate Central Registry?
(http://jfs.ohio.gov/Ocs/interstate.stm#icr)
An interstate case is defined as any case in which the parties live in different states, or a case where the parties live in the same state, but their support order was issued by another state.
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Centralized Collections/Disbursement
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Collections and Disbursement
(http://jfs.ohio.gov/Ocs/services.stm#collections)
Child Support Payment Central (CSPC) was developed by the Ohio Department of Job and Family Services (ODJFS), Office of Child Support (OCS), in response to Federal legislation mandating the implementation and operation of a state disbursement unit (SDU) for collecting and disbursing child support payments. All child support payments must be processed by CSPC.
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How Can We Help You? - Parents
(http://jfs.ohio.gov/Ocs/parents.stm)
If you're a parent who is paying, receiving, or is owed support.
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OCS - Payment Information - Payment Status
(http://jfs.ohio.gov/OCS/paymentstatus.stm)
Ohio's Child Support Payment Status web site
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Payment Status System
(https://www.setsivr.odjfs.state.oh.us/welcome.asp)
Welcome to the Office of Child Support's Payment Status System.
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e-QuickPay Debit MasterCard Card
(http://jfs.ohio.gov/Ocs/eQuickpay.stm)
Ohio now offers an optional method for receiving child support payments. Custodial parents who now receive paper checks or direct deposit have the option to receive their payments on a debit MasterCard.
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Customer Service
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Customer Inquiry Call Center
(http://jfs.ohio.gov/ocs/cicc.stm)
The purpose of the Office of Child Support's Customer Inquiry Call Center (CICC) is to provide prompt, accurate responses to general and case-specific child support questions and concerns.
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How Can We Help You?
(http://jfs.ohio.gov/Ocs/whoareyou.stm)
This page provides links to an index of information relating to child support services
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How Can We Help You? - Financial Institution
(http://jfs.ohio.gov/Ocs/financialinst.stm)
This website has been designed to address questions you may have about your role in the child support process
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How Can We Help You? - General Public
(http://jfs.ohio.gov/Ocs/generalpublic.stm)
This website has been designed to provide a range of information to child support participants, plus an overview of the child support process.
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How Can We Help You? - GrandParents
(http://jfs.ohio.gov/Ocs/Grandparents.stm)
This website has been designed to address questions you might have concerning your role in the child support process, as well as how the process operates in Ohio.
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How Can We Help You? - Hospitals
(http://jfs.ohio.gov/Ocs/hospitals.stm)
This website has been designed to address questions you may have concerning your role in the child support process, especially paternity establishment.
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How Can We Help You? - Ohio CSEA staff member
(http://jfs.ohio.gov/Ocs/cseastaff.stm)
This website has been designed to provide the child support professional with the most useful and current information possible on Ohio laws, practices and procedures.
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How Can We Help You? - Out-of-state Child Support Professional
(http://jfs.ohio.gov/Ocs/interstatestaff.stm)
This website was designed to provide you, the interstate child support professional, with the most useful and up-to-date information possible on Ohio's laws and interstate practices and procedures.
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How Can We Help You? - Health Plan Administrators
(http://jfs.ohio.gov/Ocs/hpa/)
Pursuant to section 3119.37 of the Ohio Revised Code, health plan administrators are required to complete and comply with a National Medical Support Notice (NMSN) and the accompanying JFS 03377 "Employer/Health Plan Administrator Health Insurance Verification Request" sent by an employer.
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Interactive Voice Response Unit (IVR)
(http://jfs.ohio.gov/ocs/ivr.stm)
The Interactive Voice Response (IVR) System is the phone-in telephone response system for the Ohio Child Support Program. The IVR system provides information on payment and balances as well as the telephone numbers and addresses of county CSEAs.
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Local Child Support Enforcement Agencies
(http://jfs.ohio.gov/Ocs/supportmain.stm#local)
Child support services shall be available to all OWF(Ohio Works First) Medicaid, or IV-E foster care applicants or recipients upon referral, and to any other person upon request.
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Ohio County Job and Family Services Agencies
(http://jfs.ohio.gov/county/cntydir.stm)
Location and information for county child support offices.
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Data
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Annual Reports
(http://jfs.ohio.gov/Ocs/pubsmain.stm#annual)
Annual Reports of the Ohio Office of Child Support
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Employment
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How Can We Help You? - Employers - New Hire Reporting
(http://jfs.ohio.gov/Ocs/employers/newhirerprt.stm)
An employer is required to report information on newly hired employees to a state directory within 20 days of the hire. This information is matched with state and national data to help collect child support through income withholding
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How Can We Help You? - Employers
(http://jfs.ohio.gov/Ocs/employers.stm)
This website has been designed to address questions employers may have concerning their role in the child support process.
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How Can We Help You? - Employers - Medical Support
(http://jfs.ohio.gov/Ocs/employers/medsupp.stm)
As an employer, your role in facilitating access to available medical coverage for these children is invaluable. Child support enforcement agencies are responsible for establishing and enforcing health insurance orders for child support cases when coverage is available and reasonable or expected to become available.
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Enforcement
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Establishment of Support Orders
(http://jfs.ohio.gov/Ocs/services.stm#supportestablishment)
If a person does not already receive support, the child's parent, guardian, legal custodian, or the person with whom the child lives (considered the residential parent) can contact the CSEA for assistance in obtaining an order for the payment of child support and health care for the child(ren).
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Financial Institution Data Match (FIDM)
(http://jfs.ohio.gov/Ocs/fidm.stm)
The information and purpose of FIDM along with most frequently asked questions.
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Income Withholding
(http://jfs.ohio.gov/Ocs/employers/withhold.stm)
Income withholding is an administrative or court ordered deduction of child and medical support obligations from a parent's income.
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Military Deployment
(http://jfs.ohio.gov/Ocs/Reservist.pdf)
Child support information regarding military deployment of employees.
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Establishment of Cases |
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| | Intake (Applying for Services) |
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How to Apply
(http://jfs.ohio.gov/Ocs/howtoapply.stm)
Applying for child support services is intended to be straightforward and simple. It begins with letting us know who you are.
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FIDM
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Financial Institution Data Match (FIDM)
(http://jfs.ohio.gov/Ocs/fidm.stm)
The information and purpose of FIDM along with most frequently asked questions.
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FPLS Access
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CSENet 2000 State Contact Information
(http://www.acf.hhs.gov/programs/cse/newhire/csenet/contacts/states/ohio.htm)
The states with whom Ohio is currently exchanging interstate information via CSENet.
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Forms/Reporting
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Annual Reports
(http://jfs.ohio.gov/Ocs/pubsmain.stm#annual)
Annual Reports of the Ohio Office of Child Support
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Ohio Uniform Interstate Family Support Act
(http://jfs.ohio.gov/Ocs/UIFSAcom.pdf)
CHAPTER 3115: UNIFORM INTERSTATE FAMILY SUPPORT ACT
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What is UIFSA?
(http://jfs.ohio.gov/Ocs/interstate.stm#uifsa)
The Uniform Interstate Family Support Act (UIFSA) is a law which regulates the processing of all cases in which parties are located in more than one state.
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Health Insurance
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Medical Support - General Information
(http://jfs.ohio.gov/Ocs/services.stm#medical)
The CSEA is responsible for establishing and enforcing health insurance orders for child support cases when coverage is available and reasonable or expected to become available.
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Interstate
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Contact Information
(http://jfs.ohio.gov/Ocs/interstate.stm#contact)
Other states and jurisdictions should contact the Interstate Central Registry by the methods listed here.
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Interstate
(http://jfs.ohio.gov/Ocs/interstate.stm)
Part of the function of the Office of Child Support involves providing services to Ohio Child Support Enforcement Agencies, other states and foreign countries in the processing of interstate child support cases.
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Ohio Attorney's Guide to Interstate Child Support
(http://jfs.ohio.gov/Ocs/attyguide.pdf)
Ohio Attorney's Guide to Interstate Child Support Manual
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Ohio Uniform Interstate Family Support Act
(http://jfs.ohio.gov/Ocs/UIFSAcom.pdf)
CHAPTER 3115: UNIFORM INTERSTATE FAMILY SUPPORT ACT
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What is UIFSA?
(http://jfs.ohio.gov/Ocs/interstate.stm#uifsa)
The Uniform Interstate Family Support Act (UIFSA) is a law which regulates the processing of all cases in which parties are located in more than one state.
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What is the Interstate Central Registry?
(http://jfs.ohio.gov/Ocs/interstate.stm#icr)
An interstate case is defined as any case in which the parties live in different states, or a case where the parties live in the same state, but their support order was issued by another state.
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Legislation
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Legislation & Policy
(http://jfs.ohio.gov/Ocs/legislation.stm)
Ohio child support policy and procedures are linked here from the Ohio Revised Code (ORC), federal guidelines of the Office of Child Support Enforcement (OCSE), and the United States Code.
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Locate
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About the Ohio's Most Wanted Poster
(http://jfs.ohio.gov/Ocs/mostwantedabout.stm)
The goal of the poster is to locate non-residential parents whose whereabouts are unknown and who are seriously negligent in paying child support. The poster is published bi-annually and features ten non-residental parents from throughout the state.
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CSENet 2000 State Contact Information
(http://www.acf.hhs.gov/programs/cse/newhire/csenet/contacts/states/ohio.htm)
The states with whom Ohio is currently exchanging interstate information via CSENet.
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Manuals
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Child Support Enforcement Manual (CSEM)
(http://jfs.ohio.gov/Ocs/csem.stm)
The Child Support Enforcement Manual (CSEM) is also available on the "Electronic Manuals" CD-ROM from the ODJFS Office of Information Management.
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Medical Support
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Medical Support - General Information
(http://jfs.ohio.gov/Ocs/services.stm#medical)
The CSEA is responsible for establishing and enforcing health insurance orders for child support cases when coverage is available and reasonable or expected to become available.
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National Medical Support Notice (NMSN)
(http://jfs.ohio.gov/Ocs/NMSN_brochure.pdf)
Brochure containing information about the National Medical Support Notice (NMSN)
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Military
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Military Deployment
(http://jfs.ohio.gov/Ocs/Reservist.pdf)
Child support information regarding military deployment of employees.
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National/State Directories of New Hire
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Compliance
(https://newhirereporting.com/oh-newhire/compliance.asp?State=OH&SessionID=)
How does the State ensure I am reporting?
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Contact Us
(https://newhirereporting.com/SharedPages/contact.asp?State=OH&SessionID=)
To send feedback, request technical support or customer service.
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Electronic Reporting
(https://newhirereporting.com/oh-newhire/electronic.asp?State=OH&SessionID=)
Reporting new hires electronically benefits employers in a number of ways.
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Frequently Asked Questions
(https://newhirereporting.com/oh-newhire/FAQ.asp?State=OH&SessionID=)
Find answers to employer's most commonly asked new hire reporting questions.
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Ohio New Hire Reporting Center
(https://newhirereporting.com/oh-newhire/default.asp)
This site will provide you with information about reporting new hires including reporting online and other reporting options!
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Reporting Basics
(https://newhirereporting.com/oh-newhire/instruct.asp?State=OH&SessionID=)
Learn about new hire reporting and convenient reporting options.
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Reporting Independent Contractors
(https://newhirereporting.com/oh-newhire/faqIndContractor.asp?State=OH&SessionID=)
Recent changes to Ohio law now require employers to report Independent Contractors as new hires. Located here is inforamtion about the new reporting requirement.
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New Hire
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Compliance
(https://newhirereporting.com/oh-newhire/compliance.asp?State=OH&SessionID=)
How does the State ensure I am reporting?
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Contact Us
(https://newhirereporting.com/SharedPages/contact.asp?State=OH&SessionID=)
To send feedback, request technical support or customer service.
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Electronic Reporting
(https://newhirereporting.com/oh-newhire/electronic.asp?State=OH&SessionID=)
Reporting new hires electronically benefits employers in a number of ways.
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Frequently Asked Questions
(https://newhirereporting.com/oh-newhire/FAQ.asp?State=OH&SessionID=)
Find answers to employer's most commonly asked new hire reporting questions.
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Ohio New Hire Reporting Center
(https://newhirereporting.com/oh-newhire/default.asp)
This site will provide you with information about reporting new hires including reporting online and other reporting options!
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Reporting Basics
(https://newhirereporting.com/oh-newhire/instruct.asp?State=OH&SessionID=)
Learn about new hire reporting and convenient reporting options.
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Reporting Independent Contractors
(https://newhirereporting.com/oh-newhire/faqIndContractor.asp?State=OH&SessionID=)
Recent changes to Ohio law now require employers to report Independent Contractors as new hires. Located here is inforamtion about the new reporting requirement.
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Offset/Intercept/Liens
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Income Withholding
(http://jfs.ohio.gov/Ocs/employers/withhold.stm)
Income withholding is an administrative or court ordered deduction of child and medical support obligations from a parent's income.
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Paternity
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Central Paternity Registry (CPR)
(http://jfs.ohio.gov/Ocs/paternity.stm)
The purpose of the registry is to collect and process all paternity documents initiated by the CSEA's, hospitals, vital statistics registrars and courts.
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Establishment of Paternity
(http://jfs.ohio.gov/Ocs/services.stm#paternityestablishment)
Paternity establishment refers to the legal determination of being named as a child's father. The paternity establishment process is available at any time before the child attains 23 years of age. Paternity can be determined even if the other parent lives in another state or even in a foreign country (list of international contacts).
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Public Information/Outreach
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Available Publications
(http://jfs.ohio.gov/Ocs/pubsmain.stm)
Adobe Acrobat Reader 5.0 or higher is required to view PDF files on this site. If you do not already have Acrobat 5.0 or higher, you may download it for free.
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Background
(http://jfs.ohio.gov/Ocs/supportmain.stm#background)
Congress established the Child Support Enforcement Program in 1975 under Title IV-D of the Social Security Act to collect child support. The program's goal is to ensure that all children are supported financially by both parents and to reduce the number of children receiving public assistance
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Child Support Awareness Month
(http://jfs.ohio.gov/OCS/awarenessmonth.stm)
August is Child Support Awareness Month. It has been designated by both the Governor of Ohio and the federal Office of Child Support Enforcement at the national level
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Child Support Awareness Month Poster
(http://jfs.ohio.gov/OCS/jpeg/2004awarenessposter.gif)
August 2004 Child Support Awareness Month Poster
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Frequently Asked Questions
(http://jfs.ohio.gov/Ocs/faq.stm)
This page contains answers to frequently asked questions about case establishment, child support guidelines, enforcement, and interstate situations.
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Glossary
(http://jfs.ohio.gov/Ocs/glossary.stm)
Glossary of child support terms
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Home Page for Ohio
(http://jfs.ohio.gov/ocs/)
Ohio Child Support Enforcement Home page
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Links to Other Sites of Interest
(http://jfs.ohio.gov/Ocs/links.stm)
This page contains hypertext links to a number of sites, including: Federal sites, other States, advocacy groups, Ohio resources, and miscellaneous.
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News & Events - Press Releases
(http://jfs.ohio.gov/releases/rl072904.stm)
Ohio Collects Record Amount of Child Support - July 29, 2004
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Reference Shelf
(http://jfs.ohio.gov/Ocs/reference.stm)
This page contains a various reference materials related to child support.
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Reports & Publications
(http://jfs.ohio.gov/Ocs/reportspubs.stm)
The Office of Child Support collects, reports and distributes information and data related to child support activities in the State. This page presents those materials (including forms) for download, and includes link to retrieving a free PDF viewer.
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Site Map
(http://jfs.ohio.gov/Ocs/sitemap.stm)
OCS Site Map
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State Office of Child Support
(http://jfs.ohio.gov/Ocs/supportmain.stm#state)
Within the Ohio Department of Job and Family Services, the Office of Child Support oversees the child support program operations and acts as an advisor to the CSEAs on policy and technical issues. The Office is divided into Bureaus with distinct responsibilities relative to ensuring compliance with state and federal rules.
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What is Child Support?
(http://jfs.ohio.gov/Ocs/supportmain.stm)
This page provides background information on the Child Support Enforcement Program, the structure of child support in Ohio, local County Child Support Enforcement Agencies, the State Office of Child Support and Bureaus,
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What's New
(http://jfs.ohio.gov/Ocs/whatsnewonsite.stm)
This page contains current news from the Ohio Office of Child Support.
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Review and Modification of Orders
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Change to a Child Support Order
(http://jfs.ohio.gov/Ocs/services.stm#review)
Either parent or guardian can ask for a change in the order. Child support orders can be reviewed every 36 months from the date the order was established or the date of the last review. Some orders can be reviewed sooner than the required time frame if certain circumstances are met.
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Training
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The UIFSA Caseworker Best Practices Guide
(http://jfs.ohio.gov/Ocs/UBP-all.pdf)
The UIFSA Caseworker Best Practices Guide for caseworker training
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