Best Practices/Good Ideas
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Mission Statement
(http://www.mass.gov/?pageID=dorterminal&L=4&L0=Home&L1=Individuals+and+Families&L2=Help+%26+Resources&L3=Child+Support+Enforcement&sid=Ador&b=terminalcontent&f=cse_misc_csemission&csid=Ador)
Our missionÂ…to protect the economic well-being of children by enforcing the financial responsibilities of parenthood.
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Case Closure
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Terminate Services
(http://www.mass.gov/?pageID=dorterminal&L=4&L0=Home&L1=Individuals+and+Families&L2=Child+Support+Services&L3=Manage+Your+Case&sid=Ador&b=terminalcontent&f=cse_parents_terminate&csid=Ador)
Information on closing your child support case.
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Case Registries
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E-Mail Interstate or Central Registry
(https://www.cse.state.ma.us/feedback/Interstate.asp)
Child Support welcomes questions, comments and suggestions regarding Interstate or the Central Registry.
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Centralized Collections/Disbursement
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Electronic Funds Transfer (EFT)
(http://www.mass.gov/?pageID=dorsubtopic&L=5&L0=Home&L1=Businesses&L2=Child+Support+Services&L3=Make+a+Payment&L4=Electronic+Funds+Transfer+(EFT)&sid=Ador)
Information on paying by electronic funds transfer and also information for employers who submit payments through EFT
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Employer Remittance Form
(http://www.mass.gov/?pageID=dorterminal/&L=4&L0=Home&L1=Businesses&L2=Child+Support+Services&L3=Make+A+Payment&sid=Ador&b=terminalcontent&f=cse_programs_employer_erf&csid=Ador)
The Employer Remittance Form (ERF) is a weekly, bi-weekly, or monthly bill that is sent to employers and should be returned with payments.
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Making Payments
(http://www.mass.gov/?pageID=dorterminal&L=3&L0=Home&L1=Businesses&L2=Child+Support+Services&sid=Ador&b=terminalcontent&f=cse_programs_employer_employers&csid=Ador#make)
A list of the various ways employers can collect child support payments.
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Customer Service
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Customer Service Call Center
(http://www.mass.gov/?pageID=dorterminal&L=5&L0=Home&L1=Individuals+and+Families&L2=Child+Support+Services&L3=Help+%26+Resources&L4=Frequently+Asked+Questions+(FAQs)&sid=Ador&b=terminalcontent&f=cse_faq_csbfaq&csid=Ador)
Information regarding payments and other child support issues can be obtained here.
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Manage Your Case
(http://www.mass.gov/?pageID=dorsubtopic&L=4&L0=Home&L1=Individuals+and+Families&L2=Child+Support+Services&L3=Manage+Your+Case&sid=Ador)
If you have previously submitted an Application for Services and have received your Personal Identification Number (PIN) and password, you can access your case and information.
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Massachusetts Child Support Enforcement Case Manager.
(https://ecse.cse.state.ma.us/ECSE/Login/login.asp)
On this site you will be able to get the latest information regarding your Child Support case.
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Domestic Violence
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Help for Domestic Violence
(http://www.mass.gov/?pageID=dorterminal&L=5&L0=Home&L1=Individuals+and+Families&L2=Child+Support+Services&L3=Help+%26+Resources&L4=Helpful+Information&sid=Ador&b=terminalcontent&f=cse_parents_domviol&csid=Ador)
You will find a listing of programs, shelters, and counseling services available to anyone seeking assistance with domestic violence.
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Electronic Funds Transfer [EFT]
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Electronic Funds Transfer (EFT)
(http://www.mass.gov/?pageID=dorsubtopic&L=5&L0=Home&L1=Businesses&L2=Child+Support+Services&L3=Make+a+Payment&L4=Electronic+Funds+Transfer+(EFT)&sid=Ador)
Information on paying by electronic funds transfer and also information for employers who submit payments through EFT
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Making Payments
(http://www.mass.gov/?pageID=dorterminal&L=3&L0=Home&L1=Businesses&L2=Child+Support+Services&sid=Ador&b=terminalcontent&f=cse_programs_employer_employers&csid=Ador#make)
A list of the various ways employers can collect child support payments.
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Employer New Hire Reporting
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New Hire Reporting
(http://www.mass.gov/?pageID=dorsubtopic&L=4&L0=Home&L1=Businesses&L2=Child+Support+Services&L3=New+Hire+Reporting&sid=Ador)
In 1993, Massachusetts became one of the first states in the nation to require employers to report the hiring of an employee. Thanks to new hire information provided by employers, more children than ever receive the support to which they are entitled.
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Employment
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Employers
(http://www.mass.gov/?pageID=dorterminal&L=3&L0=Home&L1=Businesses&L2=Child+Support+Services&sid=Ador&b=terminalcontent&f=cse_programs_employer_employers&csid=Ador)
Information for employers on various child support matters
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Employers FAQ's
(http://www.mass.gov/?pageID=dorterminal&L=4&L0=Home&L1=Businesses&L2=Child+Support+Services&L3=Income+Withholding&sid=Ador&b=terminalcontent&f=cse_faq_withholdfaq&csid=Ador)
Employers most frequently asked questions about child support enforcement.
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Income Withholding Overview
(http://www.mass.gov/?pageID=dorterminal&L=4&L0=Home&L1=Businesses&L2=Child+Support+Services&L3=Income+Withholding&sid=Ador&b=terminalcontent&f=cse_programs_employer_withhold_order&csid=Ador)
Income withholding, the most effective tool for securing regular child support payments, requires you to deduct child support payments directly from the paycheck of your employee or independent contractor.
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Enforcement
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DOR Bank Match Informational Update
(https://secure.dor.state.ma.us/BankMatchProgram/upcome/home.asp)
This form allows all financial institutions who are required to participate in our Bank Match program to provide current and accurate information.
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Guidelines
(http://www.mass.gov/?pageID=dorterminal&L=3&L0=Home&L1=Individuals+and+Families&L2=Child+Support+Services&sid=Ador&b=terminalcontent&f=cse_misc_guidelines&csid=Ador)
Information on calculating a child support order.
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License Suspension
( http://www.mass.gov/?pageID=dorterminal&L=4&L0=Home&L1=Individuals+and+Families&L2=Child+Support+Services&L3=Enforcement+Programs&sid=Ador&b=terminalcontent&f=cse_programs_rlicense&csid=Ador)
If you have outstanding child support obligations, your professional, recreational, and/or driver's license may be suspended and you will not be able to renew it until the Department of Revenue (DOR) has removed your nonpayment status.
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Military Duty
(http://www.mass.gov/?pageID=dorterminal/&L=4&L0=Home&L1=Businesses&L2=Child+Support+Services&L3=Help+%26+Resources&sid=Ador&b=terminalcontent&f=cse_parents_militaryduty&csid=Ador)
The Child Support Enforcement Division (CSE) recognizes that many parents who have a child support case with us are being called to active military duty.
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Establishment of Cases |
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Application for Child Support Services
(http://www.mass.gov/?pageID=dorsubtopic&L=4&L0=Home&L1=Individuals+and+Families&L2=Child+Support+Services&L3=Application+for+Child+Support+Services&sid=Ador)
In applying for Child Support Enforcement services, you may complete our online Application for Services or download the application.
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Massachusetts Application for Child Support Services
(https://ecse.cse.state.ma.us/ECSE/home/requestservicesapp/index.asp)
Welcome to the E-CSE Application for Services website.
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FIDM
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DOR Bank Match Informational Update
(https://secure.dor.state.ma.us/BankMatchProgram/upcome/home.asp)
This form allows all financial institutions who are required to participate in our Bank Match program to provide current and accurate information.
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FPLS Access
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CSENet 2000 State Contact Information
(http://www.acf.hhs.gov/programs/cse/newhire/csenet/contacts/states/massachusetts.htm)
The states with whom Massachusetts is currently exchanging interstate information via CSENet.
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Citizens' Guide to State Services
(http://www.sec.state.ma.us/cis/ciscig/p/p29.htm)
State Administration/Revenue: Child Support/Federal Parent Locator Service
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Fatherhood
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Worcester County Fathers and Family Network
(http://www.worcestercountyfathersandfamilynetwork.org/)
The Worcester County Fathers & Family Network was created out of the concern for the lack of available services to support the role of fathers.
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Health Insurance
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Health Insurance Information
(http://www.mass.gov/?pageID=dorsubtopic&L=4&L0=Home&L1=Businesses&L2=Child+Support+Services&L3=Health+Insurance+Information&sid=Ador)
The Child Support Enforcement Division of the Massachusetts Department of Revenue (DOR) has changed its medical support enforcement notice to conform to the new federal form called the National Medical Support Notice (NMSN).
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National Medical Support Notice (NMSN)
(http://www.mass.gov/?pageID=dorsubtopic&L=6&L0=Home&L1=Individuals+and+Families&L2=Child+Support+Services&L3=Attorneys&L4=Laws+and+Policies&L5=National+Medical+Support+Notice+(NMSN)&sid=Ador)
National Medical Support Notice overview as well as regulation 45 CFR 303.32.
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Interstate
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E-Mail Interstate or Central Registry
(https://www.cse.state.ma.us/feedback/Interstate.asp)
Child Support welcomes questions, comments and suggestions regarding Interstate or the Central Registry.
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Interstate Cases
(http://www.mass.gov/?pageID=dorsubtopic&L=5&L0=Home&L1=Individuals+and+Families&L2=Child+Support+Services&L3=Help+%26+Resources&L4=Interstate+Cases&sid=Ador)
Information about interstate cases and reciprocal agreements
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Legislation
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All Laws and Policies
(http://www.mass.gov/?pageID=dorterminal&L=5&L0=Home&L1=Individuals+and+Families&L2=Child+Support+Services&L3=Attorneys&L4=Laws+and+Policies&sid=Ador&b=terminalcontent&f=cse_reference_policiesregs&csid=Ador)
Review a complete list of laws and policies related to child support or choose from a specific title.
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Child Support Project
(http://www.ncsl.org/programs/cyf/cs.htm)
Child Support & Family Law
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License Suspension
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License Suspension
( http://www.mass.gov/?pageID=dorterminal&L=4&L0=Home&L1=Individuals+and+Families&L2=Child+Support+Services&L3=Enforcement+Programs&sid=Ador&b=terminalcontent&f=cse_programs_rlicense&csid=Ador)
If you have outstanding child support obligations, your professional, recreational, and/or driver's license may be suspended and you will not be able to renew it until the Department of Revenue (DOR) has removed your nonpayment status.
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Locate
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CSENet 2000 State Contact Information
(http://www.acf.hhs.gov/programs/cse/newhire/csenet/contacts/states/massachusetts.htm)
The states with whom Massachusetts is currently exchanging interstate information via CSENet.
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Citizens' Guide to State Services
(http://www.sec.state.ma.us/cis/ciscig/p/p29.htm)
State Administration/Revenue: Child Support/Federal Parent Locator Service
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Ten Most Wanted
(http://www.mass.gov/?pageID=dorsubtopic&L=6&L0=Home&L1=Individuals+and+Families&L2=Child+Support+Services&L3=Enforcement+Programs&L4=Ten+Most+Wanted&L5=Ten+Most+Wanted+-+Individual+List&sid=Ador)
An individual listing for the ten most wanted in Massachusetts
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Medical Support
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Health Insurance Information
(http://www.mass.gov/?pageID=dorsubtopic&L=4&L0=Home&L1=Businesses&L2=Child+Support+Services&L3=Health+Insurance+Information&sid=Ador)
The Child Support Enforcement Division of the Massachusetts Department of Revenue (DOR) has changed its medical support enforcement notice to conform to the new federal form called the National Medical Support Notice (NMSN).
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National Medical Support Notice (NMSN)
(http://www.mass.gov/?pageID=dorsubtopic&L=6&L0=Home&L1=Individuals+and+Families&L2=Child+Support+Services&L3=Attorneys&L4=Laws+and+Policies&L5=National+Medical+Support+Notice+(NMSN)&sid=Ador)
National Medical Support Notice overview as well as regulation 45 CFR 303.32.
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Military
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Military Duty
(http://www.mass.gov/?pageID=dorterminal/&L=4&L0=Home&L1=Businesses&L2=Child+Support+Services&L3=Help+%26+Resources&sid=Ador&b=terminalcontent&f=cse_parents_militaryduty&csid=Ador)
The Child Support Enforcement Division (CSE) recognizes that many parents who have a child support case with us are being called to active military duty.
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National/State Directories of New Hire
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Online Employer Reporting System
(https://secure.cse.state.ma.us/newhire/login/login.asp)
Online New Hire Reporting System log-in.
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Register to use the System
(https://secure.cse.state.ma.us/newhire/newRegistration/newregistration.asp)
Registration form for (new)online new hire reporting
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New Hire
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E-Mail the New Hire program
(https://www.cse.state.ma.us/feedback/NewHire.asp)
Child Support welcomes questions, comments and suggestions regarding the New Hire program.
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New Hire Reporting
(http://www.mass.gov/?pageID=dorsubtopic&L=4&L0=Home&L1=Businesses&L2=Child+Support+Services&L3=New+Hire+Reporting&sid=Ador)
In 1993, Massachusetts became one of the first states in the nation to require employers to report the hiring of an employee. Thanks to new hire information provided by employers, more children than ever receive the support to which they are entitled.
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Online Employer Reporting System
(https://secure.cse.state.ma.us/newhire/login/login.asp)
Online New Hire Reporting System log-in.
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Register to use the System
(https://secure.cse.state.ma.us/newhire/newRegistration/newregistration.asp)
Registration form for (new)online new hire reporting
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Public Information/Outreach
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BostonWorks.Com
(http://bostonworks.boston.com/?p1=GN_Jobs)
Find a job in the Greater Boston area.
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E-mail General Requests
(https://www.cse.state.ma.us/feedback/GeneralInfo.asp)
Child Support welcomes questions, comments and suggestions.
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Employment Resources for the Disabled
(http://www.rileyguide.com/abled.html)
These are resources specifically set up to meet the needs or address the interests of the disabled.
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Injured Worker's Page
(http://www.mass.gov/dia/EMPLOYEE/Employee.htm)
Various information for the injured worker.
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Massachusetts Department of Workforce Development
(https://web.detma.org/Jobseeker/CM1.ASP)
This is Jobquest a Massachusetts online job service.
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Massachusetts and Federal Legal Forms
(http://www.lawlib.state.ma.us/forms.html#support)
Child Support forms and information
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One-Stop Career Centers
(http://www.mass.gov/?pageID=dlwdhomepage&L=1&L0=Home&sid=Edwd)
Various information regarding jobs, unemployment, etc.
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Parents Page
(http://www.mass.gov/?pageID=dorterminal&L=3&L0=Home&L1=Individuals+and+Families&L2=Child+Support+Services&sid=Ador&b=terminalcontent&f=cse_parents_parentshome&csid=Ador)
Every child has the legal right to receive financial support from his or her parents, whether the parents are separated, divorced or were never married. This page provides links to forms and information useful to parents.
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Tip Line
(https://www.cse.state.ma.us/feedback/TipLine.asp)
You may use this form to give information to the child support office.
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Veterans' Services
(http://www.mass.gov/?pageID=veteranshomepage&L=1&L0=Home&sid=Eveterans)
Information for veterans regarding employment, training, etc.
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Review and Modification of Orders
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Modify Your Court Order
(http://www.mass.gov/?pageID=dorterminal&&L=4&L0=Home&L1=Individuals+and+Families&L2=Child+Support+Services&L3=Manage+Your+Case&sid=Ador&b=terminalcontent&f=cse_parents_reqrev_intruc&csid=Ador)
Information on going to court to ask for a modification of your child support order.
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