Administrative Process
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Accounting Unit
(http://www.dhss.delaware.gov/dhss/dcse/acctg.html)
The goals of the Accounting Section are varied in furthering the mission to foster self-sufficiency and reduce dependency of our constituents through the establishment and enforcement of child support payments to custodians.
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Customer Service Unit
(http://www.dhss.delaware.gov/dhss/dcse/csu.html)
The DCSE Customer Service Unit was implemented in conjunction with the introduction of the Automated Assistance Line (AAL) and Automated Call Distribution (ACD) System. These two technologies along with the Customer Service Unit provide enhanced service delivery to the customers of the Delaware Division of Child Support Enforcement.
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Fiscal Unit
(http://www.dhss.delaware.gov/dhss/dcse/fiscal.html)
Fiscal Unit is responsible for Budget preparation & monitoring, Contract preparation & administration, Purchasing, Federal reporting, Internal fiscal reports, preparation of the Division's annual federal Grant package, and the processing of fiscal documents. Along with providing assistance on Legislative issues, this Unit also handles the agency's Fleet management and Facilities administration duties.
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Operations
(http://www.dhss.delaware.gov/dhss/dcse/ops.html)
This is the largest unit within the Division. This is where the majority of the case processing takes place. After a client completes an application, a Child Support Specialist from this Unit provides intake services and a variety of other support services as needed.
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Sections
(http://www.dhss.delaware.gov/dhss/dcse/sections.html)
Overview of Division work sections.
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Office of the Director
(http://www.dhss.delaware.gov/dhss/dcse/diroff.html)
This office houses the Director, Deputy Director, Chief of Administration, Social Service Sr. Administrator, Social Service Administrator, Community Relations Officer, and several clerical staff.
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Program and Policy
(http://www.dhss.delaware.gov/dhss/dcse/progpol.html)
About DCSE Sections: Program and Policy
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Best Practices/Good Ideas
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Mission
(http://www.dhss.delaware.gov/dhss/dcse/mission.html)
Outlines the mission of the Division.
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Case Registries
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Federal Case Registry
(http://www.dhss.delaware.gov/dhss/dcse/fedcasereg.html)
The Federal Case Registry is a database that contains basic case and participant data from each of the State Case Registries (SCRs).
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Centralized Collections/Disbursement
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Accounting of Child Support Payments
(http://www.dhss.delaware.gov/dhss/dcse/actpmts.html)
The collection and disbursement of child support payments is the responsibility of the Division. Child Support Payments can be paid and received in various forms including checks, money orders, and electronic fund transfers paid directly by the obligor or non-custodial parent.
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Credit Reporting Compliance
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Credit Bureau Reporting
(http://www.dhss.delaware.gov/dhss/dcse/crdtburrep.html)
The Division of Child Support Enforcement has the authority to report missed or late payments to various credit bureau agencies if the non-custodial parent owes 1,000.00 or more in missed child support payments as ordered by Family Court.
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Customer Service
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Services
(http://www.state.de.us/dhss/dcse/services.html)
A summary of services provided by DCSE.
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Automated Assistance Line
(http://www.dhss.delaware.gov/dhss/dcse/aal.html)
All incoming calls to the Division will be routed through the Automated Assistance Line.
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DCSE Contact Information
(http://www.dhss.delaware.gov/dhss/dcse/contact.html)
Office locations, payment address, phone and fax numbers
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Office Locations
(http://www.dhss.delaware.gov/dhss/dcse/ofclocations.html)
Division Office Locations
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Data
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Reports and Statistics
(http://www.dhss.delaware.gov/dhss/dcse/repstats.html)
Reports and Statistics from the Division of Child Support Enforcement.
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Employer New Hire Reporting
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New Hire Reporting
(http://www.dhss.delaware.gov/dhss/dcse/nhr.html)
General information about New Hire Reporting.
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New Hire Reporting Rules
(http://www.dhss.delaware.gov/dhss/dcse/nhrrules.html)
The New Hire Report must contain specific information about new hires must be reported to the State within 20 days of the date of hire.
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Electronic Reporting Specifications
(http://www.dhss.delaware.gov/dhss/dcse/elecrptspecs.html)
The submission requirements for those employers who wish to report new hires electronically
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Frequently Asked Questions
(http://www.dhss.delaware.gov/dhss/dcse/nhrfaq.html)
The questions and answers that are intended to help employers understand and comply with the new hire reporting requirements.
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Multi-State Reporting
(http://www.dhss.delaware.gov/dhss/dcse/mstatereport.html)
You can choose to report New Hire data on all employees to only one State.
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New Hire Reporting Program Overview
(http://www.dhss.delaware.gov/dhss/dcse/nhrpo.html)
New Hire reporting is the process by which you, as an employer, report information on newly-hired employees to a designated State agency shortly after the date of hire.
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Employment
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Employer Information
(http://www.dhss.delaware.gov/dhss/dcse/empinfo.html)
This page provides general information and requirements for employers regarding child support.
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Medical Support
(http://www.dhss.delaware.gov/dhss/dcse/medsupp.html)
Medical support is a form of child support owed by a non-custodial parent as stated in an order for support.
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EFT/EDI
(http://www.dhss.delaware.gov/dhss/dcse/eftedi.html)
Employers may submit child support payments electronically through the banking network known as the Automated Clearing House, or ACH.
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National Medical Support Notice
(http://www.dhss.delaware.gov/dhss/dcse/nationmednote.html)
The NMSN is a standardized federal form that all state IV-D support agencies must use.
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Wage Attachments
(http://www.dhss.delaware.gov/dhss/dcse/wageatt.html)
When an employer is ordered to collect child support through a wage attachment, the employer must withhold child support payments from the non-custodial parent's pay and transmit these payments to the Division of Child Support Enforcement.
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Enforcement
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Liens
(http://www.dhss.delaware.gov/dhss/dcse/liens.html)
The Division of Child Support Enforcement has the authority to place liens on real property (homes/land) and personal property such as cars and boats to collect support from non-custodial parents who are delinquent on their child support obligations.
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Lottery Interception
(http://www.dhss.delaware.gov/dhss/dcse/lottointercept.html)
The Division of Child Support has the authority, together with the Delaware Division of Revenue, to seize Lottery winnings to which the non-custodial parent may be entitled.
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Military Deployment/ Activation Update
(http://www.dhss.delaware.gov/dhss/dcse/natgd.html)
Child support questions and answers for members of the National Guard and Reserve.
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State Tax Interception
(http://www.dhss.delaware.gov/dhss/dcse/taxinterstate.html)
The Division of Child Support Enforcement has the authority, together with the Delaware Division of Revenue, to seize State income tax refunds to which the non-custodial parent may be entitled.
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Unemployment Compensation
(http://www.dhss.delaware.gov/dhss/dcse/unempcomp.html)
The Department of Labor (DOL) and DCSE have an agreement that permits the withholding of Unemployment Compensation for child support purposes.
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Court Processing
(http://www.dhss.delaware.gov/dhss/dcse/ctprocess.html)
If a non-custodial parent has the ability to pay support and chooses willfully not to, the Division may ask a Family Court Judge to find the non-custodial parent in contempt of court for failing to comply with a child support order.
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Credit Bureau Reporting
(http://www.dhss.delaware.gov/dhss/dcse/crdtburrep.html)
The Division of Child Support Enforcement has the authority to report missed or late payments to various credit bureau agencies if the non-custodial parent owes 1,000.00 or more in missed child support payments as ordered by Family Court.
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Enforcement Measures
(http://www.dhss.delaware.gov/dhss/dcse/enforce.html)
A summary of enforement tools used by DCSE.
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Federal Tax Interception
(http://www.dhss.delaware.gov/dhss/dcse/taxinterfed.html)
The Division of Child Support Enforcement has the authority, together with the Federal Department of Financial Management Services, to seize Federal income tax returns to which the non-custodial parent may be entitled.
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Financial Institution Data Match
(http://www.dhss.delaware.gov/dhss/dcse/fininstdm.html)
State child support programs may issue liens or levies on the accounts of the non-custodial parent to collect past-due child support.
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License Suspension
(http://www.dhss.delaware.gov/dhss/dcse/licsuspend.html)
Federal welfare reform legislation requires states to have laws that suspend the licenses of people who do not pay their child support.
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Passport Denial
(http://www.dhss.delaware.gov/dhss/dcse/passportdeny.html)
The Passport Denial Program is an enforcement tool used with non-custodial parents who have past-due arrears of $5,000 or more.
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Tax Interception
(http://www.dhss.delaware.gov/dhss/dcse/taxintercept.html)
Index of tax intercept programs
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Establishment of Cases |
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Applying for Services
(http://www.dhss.delaware.gov/dhss/dcse/aplysvcs.html)
Anyone who has a child support and/or medical support order, or wants to establish one, can apply for child support enforcement services by completing an application for services.
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Applications & Forms
(http://www.dhss.delaware.gov/dhss/dcse/forms.html)
Applications and forms for child support cases
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Establishment of Orders
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Division of Child Support Enforcement Services
(http://www.dhss.delaware.gov/dhss/dcse/services.html)
When the relationship between a child's parents ends, it does not mean either parent's responsibility for that child ends. Both parents remain financially and legally obligated to the child. The Division of Child Support Enforcement offers services which help
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Establishment of a Child Support Order
(http://www.dhss.delaware.gov/dhss/dcse/estorder.html)
The Division of Child Support Enforcement will ask the Family Court to establish a child support order if none exists. This process will result in an order that sets a monthly amount of money to be paid by a non-custodial parent for the support of a child.
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Process for Establishing a Child Support Order
(http://www.dhss.delaware.gov/dhss/dcse/estorderovrvw.html)
In Delaware, the Family Court decides what is in the best interest of a child and applies the law regarding child support to the case.
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Tips for Establishment of a Child Support Order
(http://www.dhss.delaware.gov/dhss/dcse/estordertips.html)
To help the DCSE help you, tips for establishment of a child support order.
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FIDM
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Financial Institution Data Match
(http://www.dhss.delaware.gov/dhss/dcse/fininstdm.html)
State child support programs may issue liens or levies on the accounts of the non-custodial parent to collect past-due child support.
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FPLS Access
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Federal Parent Locate Service
(http://www.state.de.us/dhss/dcse/fedlocsvc.html)
DCSE works with the federal government to find non-custodial parents.
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CSENet 2000 State Contact Information
(http://www.acf.hhs.gov/programs/cse/newhire/csenet/contacts/states/delaware.htm)
The states with whom Delaware is currently exchanging interstate information via CSENet.
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Forms/Reporting
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Reports and Statistics
(http://www.dhss.delaware.gov/dhss/dcse/repstats.html)
Reports and Statistics from the Division of Child Support Enforcement.
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Interstate
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Working with Other States
(http://www.dhss.delaware.gov/dhss/dcse/worksts.html)
If a parent who owes support lives in another state, the DCSE will assist in establishing and enforcing an order for support.
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License Suspension
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License Suspension
(http://www.dhss.delaware.gov/dhss/dcse/licsuspend.html)
Federal welfare reform legislation requires states to have laws that suspend the licenses of people who do not pay their child support.
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Locate
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Federal Case Registry
(http://www.dhss.delaware.gov/dhss/dcse/fedcasereg.html)
The Federal Case Registry is a database that contains basic case and participant data from each of the State Case Registries (SCRs).
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Federal Parent Locate Service
(http://www.state.de.us/dhss/dcse/fedlocsvc.html)
DCSE works with the federal government to find non-custodial parents.
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CSENet 2000 State Contact Information
(http://www.acf.hhs.gov/programs/cse/newhire/csenet/contacts/states/delaware.htm)
The states with whom Delaware is currently exchanging interstate information via CSENet.
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DCSE Photo Gallery - Wanted
(http://www.dhss.delaware.gov/dhss/dcse/photos/)
This photo gallery allows you to view Delaware's most wanted for child support payments.
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Location of Absent Parents Services
(http://www.dhss.delaware.gov/dhss/dcse/location.html)
Non-custodial parents must be located in order to establish or
enforce a child support order. The Division will attempt to
locate the non-custodial parent anywhere in the United States.
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Military
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Military Deployment/ Activation Update
(http://www.dhss.delaware.gov/dhss/dcse/natgd.html)
Child support questions and answers for members of the National Guard and Reserve.
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New Hire
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New Hire Reporting
(http://www.dhss.delaware.gov/dhss/dcse/nhr.html)
General information about New Hire Reporting.
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New Hire Reporting Rules
(http://www.dhss.delaware.gov/dhss/dcse/nhrrules.html)
The New Hire Report must contain specific information about new hires must be reported to the State within 20 days of the date of hire.
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Electronic Reporting Specifications
(http://www.dhss.delaware.gov/dhss/dcse/elecrptspecs.html)
The submission requirements for those employers who wish to report new hires electronically
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Frequently Asked Questions
(http://www.dhss.delaware.gov/dhss/dcse/nhrfaq.html)
The questions and answers that are intended to help employers understand and comply with the new hire reporting requirements.
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Multi-State Reporting
(http://www.dhss.delaware.gov/dhss/dcse/mstatereport.html)
You can choose to report New Hire data on all employees to only one State.
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New Hire Reporting Program Overview
(http://www.dhss.delaware.gov/dhss/dcse/nhrpo.html)
New Hire reporting is the process by which you, as an employer, report information on newly-hired employees to a designated State agency shortly after the date of hire.
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Offset/Intercept/Liens
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Liens
(http://www.dhss.delaware.gov/dhss/dcse/liens.html)
The Division of Child Support Enforcement has the authority to place liens on real property (homes/land) and personal property such as cars and boats to collect support from non-custodial parents who are delinquent on their child support obligations.
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State Tax Interception
(http://www.dhss.delaware.gov/dhss/dcse/taxinterstate.html)
The Division of Child Support Enforcement has the authority, together with the Delaware Division of Revenue, to seize State income tax refunds to which the non-custodial parent may be entitled.
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Unemployment Compensation
(http://www.dhss.delaware.gov/dhss/dcse/unempcomp.html)
The Department of Labor (DOL) and DCSE have an agreement that permits the withholding of Unemployment Compensation for child support purposes.
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Federal Tax Interception
(http://www.dhss.delaware.gov/dhss/dcse/taxinterfed.html)
The Division of Child Support Enforcement has the authority, together with the Federal Department of Financial Management Services, to seize Federal income tax returns to which the non-custodial parent may be entitled.
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Tax Interception
(http://www.dhss.delaware.gov/dhss/dcse/taxintercept.html)
Index of tax intercept programs
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Passport Denial
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Passport Denial
(http://www.dhss.delaware.gov/dhss/dcse/passportdeny.html)
The Passport Denial Program is an enforcement tool used with non-custodial parents who have past-due arrears of $5,000 or more.
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Paternity
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Establish Paternity Service
(http://www.dhss.delaware.gov/dhss/dcse/estpat.html)
Establishing paternity means legally determining the father of a child. If a child's parents were not married to each other when the child was born, the law does not recognize the father unless paternity is legally established.
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Voluntary Acknowledgement of Paternity
(http://www.dhss.delaware.gov/dhss/dcse/volack.html)
Voluntary Acknowledgement of Paternity is a way to name the legal father without having to go to court if the parents are not married.
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Public Information/Outreach
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Related Links
(http://www.dhss.delaware.gov/dhss/dcse/links.html)
Related links for additional Child Support information.
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About DCSE
(http://www.dhss.delaware.gov/dhss/dcse/about.html)
Welcome to the Delaware Division of Child Support Enforcement's web site.
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Brochures
(http://www.dhss.delaware.gov/dhss/dcse/brochures.html)
Brochures are available for distribution to the public as resource materials.
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Frequently Asked Questions
(http://www.dhss.delaware.gov/dhss/dcse/faq.html)
Answers to DCSE's most frequently asked questions.
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Glossary of Terms
(http://www.dhss.delaware.gov/dhss/dcse/got.html)
Definition of most frequently used child support terms.
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Home Page for Delaware
(http://www.dhss.delaware.gov/dhss/dcse/index.html)
Delaware Child Support Enforcement Home page
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Program Overview
(http://www.dhss.delaware.gov/dhss/dcse/ovrvw.html)
The program initiates, tracks and enforces child support obligations.
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Publications and Forms
(http://www.dhss.delaware.gov/dhss/dcse/pubs.html)
Forms and publications from the Division of Child Support Enforcement.
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Sitemap
(http://www.dhss.delaware.gov/dhss/dcse/sitemap.html)
This page provides the sitemap for DCSE.
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Regulations
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Regulations
(http://www.dhss.delaware.gov/dhss/dcse/regs.html)
Regulations and Procedures
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Review and Modification of Orders
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Modification of Existing Child Support Orders
(http://www.dhss.delaware.gov/dhss/dcse/modorder.html)
The Court will accept a petition for modification if it has been 2 1/2 years or more since the last order.
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Self-Assessment
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Quality Assurance/Training/Customer Service Unit
(http://www.dhss.delaware.gov/dhss/dcse/qatcs.html)
This unit is responsible for the agencys self-assessment report that is submitted to the Federal Office of Child Support Enforcement (OCSE).
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Systems
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Systems Unit
(http://www.dhss.delaware.gov/dhss/dcse/sys.html)
The Systems Unit maintains Delaware Automated Child Support Enforcement System (DACSES), the Division's client database. The DACSES system holds all client personal and financial data.
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Voluntary Acknowledgement
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Voluntary Acknowledgement of Paternity
(http://www.dhss.delaware.gov/dhss/dcse/volack.html)
Voluntary Acknowledgement of Paternity is a way to name the legal father without having to go to court if the parents are not married.
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