U.S. Department of Health and Human Services
Administration for Children & Families
Office of Child Support Enforcement

Introduction

Module 1: The Big Picture

The learning objective for this module is to help participants understand the changing world of child support enforcement with an emphasis on the expanded Federal Parent Locator Service (FPLS). Participants will learn how the entities within the FPLS provide locate information to the States and facilitate case processing.

Download: The Big Picture, Module 1 Trainer Notes (43 KB Word Document)

Module 2: PRWORA Requirements

The learning objective for this module is to enable participants to:

1. Identify the changes to the Social Security Act of 1975 as brought about through the major requirements set forth in the Personal Responsibility and Work Opportunity Reconciliation Act of 1996 (PRWORA) and the Taxpayer Relief Act of 1997
2. Understand the major changes to the Child Support Enforcement Program introduced in PRWORA and the Taxpayer Relief Act
3. Identify how PRWORA and the Taxpayer Relief Act expanded the Federal Parent Locator Service (FPLS)
4. Identify the timeframes that States must comply with under PRWORA and the Taxpayer Relief Act

Download: PRWORA Requirements, Module 2 Trainer Notes (40 KB Word Document)

Module 3: The Expanded FPLS

The learning objective for this module is to enable participants to:

1. Identify the requirements for the State Directory of New Hires (SDNH) as set forth in the Personal Responsibility and Work Opportunity Reconciliation Act of 1996 (PRWORA)
2. Identify the requirements for the National Directory of New Hires (NDNH) as set forth in PRWORA
3. Understand the key dates for implementation of the expanded Federal Parent Locator Service (FPLS)
4. Understand the purpose and reporting requirements of the State Case Registry (SCR) under PRWORA
5. Understand the purpose and reporting requirements of the Federal Case Registry (FCR) under PRWORA
6. Understand the impact of the expanded FPLS on IV-D professionals

Download: The Expanded FPLS, Module 3 Trainer Notes (90 KB Word Document)

Module 4: FPLS Proactive Matching

The learning objective for this module is to enable participants to:

1. Explain how the expanded FPLS has changed the way it looks for noncustodial parents (NCPs)
2. Identify database searches that will take place within the National Directory of New Hires (NDNH) and the Federal Case Registry (FCR)
3. Understand how States will use data returned from a proactive match
4. Understand that different States will use the data returned from the FPLS in different ways
5. Understand how proactive matching works through examination of two case studies

Download: FPLS Proactive Matching, Module 4 Trainer Notes (37 KB Word Document)

Module 5: SSN and SSN Verifications

The learning objective for this module is to give participants an understanding of the enumeration and verification of Social Security Numbers (SSNs), including background information, the meaning of the SSN and how the SSN and Enumeration Verification System (EVS) interact with the Federal Parent Locator Service (FPLS).

Download: SSN and SSN Verifications, Module 5 Trainer Notes (58 KB Word Document)

Module 6: External Locate Sources and Future Enhancements

The learning objective for this module is to provide participants with information about the various databases that the Federal Parent Locator Service (FPLS) accesses and the kinds of information available from those databases. At the end of this module, participants will be able to:

1. Identify the external databases accessed for locate requests
2. List the types of data available from each locate source
3. Identify data that may become available in the future

Download: External Locate Sources and Future Enhancements, Module 6 Trainer Notes (31 KB Word Document)

Module 7: CSENet

The learning objective for this module is to enable participants to understand the function and appropriate use of the Child Support Enforcement Network (CSENet) and, in particular, to understand the following information about CSENet:

1. When CSENet is used for interstate case processing
2. How CSENet works with the Federal Case Registry (FCR)
3. What the types of CSENet transactions are, including the CaSe Information (CSI) transaction

Download: CSENet, Module 7 Trainer Notes (40 KB Word Document)

Module 8: Access, Security, and Privacy

The learning objective for this module is for participants to understand the "who" and "why" of access to the Federal Parent Locator Service (FPLS) and what security measures are in place to protect the information.

Download: Access, Security, and Privacy, Module 8 Trainer Notes (54 KB Word Document)

Module 9: Federal Offset Program and Passport Denial Remedy

The learning objective for this module is to enable participants to understand the following enforcement tools of the Federal Offset Program and how they are used to collect delinquent child support:

1. Federal Income Tax Refund Offset Remedy
2. Administrative Offset Remedy
3. U.S. Passport Denial Remedy

Download: Federal Offset Program and Passport Denial Remedy, Module 9 Trainer Notes (45 KB Word Document)

Module 10: Putting It All Together

The first learning objective for this module is to summarize the material covered in the training and to help participants review the way all the elements in the "Big Picture" work together to assist the States and Federal government in their partnership for operating a successful child support enforcement program.

The second learning objective is for the trainers to understand and appreciate the ways in which the implementation of welfare reform requirements will have a tremendous impact on caseworkers and to encourage participants to discuss this impact.

Download: Putting It All Together, Module 10 Trainer Notes (33 KB Word Document)

Appendix A: Handouts

Download: Handouts, Appendix A (357 KB Word Document)

Download: Unauthorized Disclosure or Inspection of Information Table of Penalties, Appendix A (23 KB Word Document)

Download: New Hire State Reporting Requirements, Appendix A (67 KB Excel Spreadsheet)

Appendix B: OCSE FPLS Materials

Download: OCSE FPLS Materials, Appendix B (34 KB Word Document)

Appendix C: Tips for Trainers

The TIPS FOR TRAINERS is designed to supplement the expanded FPLS training materials. It provides experienced trainers with additional tools and tips for delivering training.

Download: Tips for Trainers, Appendix C (70 KB Word Document)

Appendix D: PowerPoint Slides for All

Download: PowerPoint Slides Module 1-5, Appendix D (924 KB PowerPoint Presentation)

Download: PowerPoint Slides Module 6-8, Appendix D (1,415 KB PowerPoint Presentation)

Download: PowerPoint Slides Module 9-10, Appendix D (92 KB PowerPoint Presentation)

For shorter download time select the compressed files below:

Download: Compressed PowerPoint Slides Module 1-5, Appendix D (347 KB Zipped PowerPoint Presentation)

Download: Compressed PowerPoint Slides Module 6-8, Appendix D (147 KB Zipped PowerPoint Presentation)

Download: Compressed PowerPoint Slides Module 9-10, Appendix D (24 KB Zipped PowerPoint Presentation)