LibQUAL+(TM) Library Service Quality Survey

About LibQUAL+^TM                                                             

LibQUAL+^TM is a web-based survey developed by the Association of Research Libraries in partnership with Texas A & M University.  Based on the SERVQUAL model, the purpose of the LibQUAL+^TM survey is to provide libraries with an objective tool to measure library service quality based on the perceptions of students, faculty, and staff.  Survey results provide a library with insight into its strengths as well as areas in need of improvement. 

UNT Libraries first participated in the LibQUAL+^TM survey in the spring of 2005 and used the results of that survey as input when developing the UNT Libraries Strategic Plan 2007 - 2011.  UNT Libraries participated in the LibQUAL+^TM survey a second time in the spring of 2007.  The results of this survey are being used to assess the Libraries' performance in meeting its strategic goals.  UNT Libraries plans to continue participation in the LibQUAL+^TM survey in the spring of odd numbered years to ensure that ongoing assessment information is available.

The 2008 survey is closed.  The next survey will be conducted in spring 2009.