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May 2004 National Industry-Specific Occupational Employment and Wage Estimates
NAICS 561400 - Business Support Services
These national industry-specific occupational employment and wage estimates are calculated with data collected from employers of all sizes, in metropolitan and non-metropolitan areas in every State and the District of Columbia, in NAICS 561400 - Business Support Services.
These and other data elements, including the 10th, 25th, 75th, and 90th percentile wages, are available in the downloadable Excel files (XLS).
NAICS Industry 561400 - Business Support Services is part of: NAICS 561000 - Administrative and Support Services.
NAICS 561400 - Business Support Services consists of:
- NAICS 561410 - Document Preparation Services
- NAICS 561420 - Telephone Call Centers
- NAICS 561430 - Business Service Centers
- NAICS 561440 - Collection Agencies
- NAICS 561450 - Credit Bureaus
- NAICS 561490 - Other Business Support Services
Links to OES estimates for other industries
SOC Major Groups in NAICS 561400 - Business Support Services:
-
All Occupations
-
Management Occupations
-
Business and Financial Operations Occupations
-
Computer and Mathematical Science Occupations
-
Architecture and Engineering Occupations
-
Life, Physical, and Social Science Occupations
-
Legal Occupations
-
Education, Training, and Library Occupations
-
Arts, Design, Entertainment, Sports, and Media Occupations
-
Healthcare Practitioner and Technical Occupations
-
Healthcare Support Occupations
-
Protective Service Occupations
-
Building and Grounds Cleaning and Maintenance Occupations
-
Personal Care and Service Occupations
-
Sales and Related Occupations
-
Office and Administrative Support Occupations
-
Construction and Extraction Occupations
-
Installation, Maintenance, and Repair Occupations
-
Production Occupations
-
Transportation and Material Moving Occupations
NAICS 561400 - Business Support Services
Click on the SOC code number to view an occupational profile.
All Occupations top
|
|
Employment Estimates |
Wage Estimates |
SOC Code Number |
Occupation Title |
Employment (1)
|
Percent of Total |
Median Hourly |
Mean Hourly |
Mean Annual (2)
|
Mean RSE (3)
|
00-0000 |
All Occupations |
753,560 |
100.00% |
$11.11 |
$14.38 |
$29,900 |
0.9 % |
|
Management Occupations top
|
|
Employment Estimates |
Wage Estimates |
SOC Code Number |
Occupation Title |
Employment (1)
|
Percent of Total |
Median Hourly |
Mean Hourly |
Mean Annual (2)
|
Mean RSE (3)
|
11-0000 |
Management Occupations |
33,060 |
4.39% |
$36.24 |
$42.30 |
$87,980 |
0.9 % |
11-1011
|
Chief Executives |
2,450 |
0.33% |
(5) |
$70.02 |
$145,650 |
2.0 % |
11-1021
|
General and Operations Managers |
14,760 |
1.96% |
$35.19 |
$42.60 |
$88,610 |
1.3 % |
11-2011
|
Advertising and Promotions Managers |
160 |
0.02% |
$32.80 |
$36.44 |
$75,790 |
6.2 % |
11-2021
|
Marketing Managers |
1,770 |
0.23% |
$33.59 |
$37.68 |
$78,380 |
2.8 % |
11-2022
|
Sales Managers |
2,970 |
0.39% |
$33.40 |
$39.38 |
$81,920 |
3.3 % |
11-2031
|
Public Relations Managers |
310 |
0.04% |
$29.06 |
$31.38 |
$65,260 |
5.3 % |
11-3011
|
Administrative Services Managers |
1,840 |
0.24% |
$27.59 |
$31.27 |
$65,030 |
1.8 % |
11-3021
|
Computer and Information Systems Managers |
2,760 |
0.37% |
$41.78 |
$43.33 |
$90,120 |
2.8 % |
11-3031
|
Financial Managers |
2,130 |
0.28% |
$37.64 |
$40.28 |
$83,780 |
1.6 % |
11-3041
|
Compensation and Benefits Managers |
330 |
0.04% |
$28.92 |
$32.25 |
$67,080 |
2.5 % |
11-3042
|
Training and Development Managers |
710 |
0.09% |
$23.30 |
$26.93 |
$56,010 |
2.9 % |
11-3049
|
Human Resources Managers, All Other |
310 |
0.04% |
$33.22 |
$34.75 |
$72,280 |
3.2 % |
11-3051
|
Industrial Production Managers |
120 |
0.02% |
$33.76 |
$36.59 |
$76,100 |
9.0 % |
11-3061
|
Purchasing Managers |
60 |
0.01% |
$26.82 |
$30.66 |
$63,780 |
7.1 % |
11-3071
|
Transportation, Storage, and Distribution Managers |
110 |
0.01% |
$33.11 |
$34.76 |
$72,290 |
6.0 % |
11-9199
|
Managers, All Other |
2,060 |
0.27% |
$37.08 |
$37.48 |
$77,950 |
2.2 % |
|
Business and Financial Operations Occupations top
|
|
Employment Estimates |
Wage Estimates |
SOC Code Number |
Occupation Title |
Employment (1)
|
Percent of Total |
Median Hourly |
Mean Hourly |
Mean Annual (2)
|
Mean RSE (3)
|
13-0000 |
Business and Financial Operations Occupations |
20,500 |
2.72% |
$21.17 |
$23.55 |
$48,980 |
1.7 % |
13-1022
|
Wholesale and Retail Buyers, Except Farm Products |
150 |
0.02% |
$22.53 |
$24.22 |
$50,380 |
5.8 % |
13-1023
|
Purchasing Agents, Except Wholesale, Retail, and Farm Products |
520 |
0.07% |
$20.22 |
$21.92 |
$45,590 |
4.0 % |
13-1031
|
Claims Adjusters, Examiners, and Investigators |
1,340 |
0.18% |
$24.06 |
$21.67 |
$45,070 |
9.5 % |
13-1041
|
Compliance Officers, Except Agriculture, Construction, Health and Safety, and Transportation |
630 |
0.08% |
$17.40 |
$20.67 |
$42,990 |
6.4 % |
13-1051
|
Cost Estimators |
50 |
0.01% |
$16.49 |
$20.16 |
$41,930 |
10.0 % |
13-1071
|
Employment, Recruitment, and Placement Specialists |
1,110 |
0.15% |
$16.86 |
$18.36 |
$38,190 |
1.9 % |
13-1072
|
Compensation, Benefits, and Job Analysis Specialists |
530 |
0.07% |
$23.01 |
$23.70 |
$49,300 |
4.4 % |
13-1073
|
Training and Development Specialists |
3,620 |
0.48% |
$15.88 |
$18.67 |
$38,830 |
4.0 % |
13-1079
|
Human Resources, Training, and Labor Relations Specialists, All Other |
380 |
0.05% |
$21.65 |
$22.49 |
$46,770 |
3.2 % |
13-1081
|
Logisticians |
250 |
0.03% |
$28.24 |
$28.43 |
$59,130 |
5.1 % |
13-1111
|
Management Analysts |
1,920 |
0.25% |
$27.48 |
$30.93 |
$64,330 |
4.6 % |
13-1121
|
Meeting and Convention Planners |
60 |
0.01% |
$18.45 |
$22.74 |
$47,300 |
8.8 % |
13-1199
|
Business Operations Specialists, All Other |
4,230 |
0.56% |
$20.75 |
$23.62 |
$49,130 |
4.0 % |
13-2011
|
Accountants and Auditors |
3,520 |
0.47% |
$24.25 |
$25.65 |
$53,350 |
1.9 % |
13-2021
|
Appraisers and Assessors of Real Estate |
30 |
0.00% |
$20.90 |
$22.66 |
$47,120 |
5.7 % |
13-2031
|
Budget Analysts |
40 |
0.01% |
$25.07 |
$27.82 |
$57,870 |
4.9 % |
13-2041
|
Credit Analysts |
570 |
0.08% |
$18.05 |
$18.93 |
$39,370 |
4.6 % |
13-2051
|
Financial Analysts |
950 |
0.13% |
$28.54 |
$32.30 |
$67,190 |
9.2 % |
13-2052
|
Personal Financial Advisors |
(7) |
(7) |
$21.06 |
$21.14 |
$43,980 |
3.6 % |
13-2072
|
Loan Officers |
60 |
0.01% |
$19.43 |
$23.70 |
$49,300 |
14.3 % |
13-2099
|
Financial Specialists, All Other |
340 |
0.05% |
$23.08 |
$23.40 |
$48,670 |
4.2 % |
|
Computer and Mathematical Science Occupations top
|
|
Employment Estimates |
Wage Estimates |
SOC Code Number |
Occupation Title |
Employment (1)
|
Percent of Total |
Median Hourly |
Mean Hourly |
Mean Annual (2)
|
Mean RSE (3)
|
15-0000 |
Computer and Mathematical Science Occupations |
26,020 |
3.45% |
$22.01 |
$24.60 |
$51,160 |
3.6 % |
15-1011
|
Computer and Information Scientists, Research |
30 |
0.00% |
$40.80 |
$40.28 |
$83,780 |
3.7 % |
15-1021
|
Computer Programmers |
4,390 |
0.58% |
$27.68 |
$30.84 |
$64,150 |
6.5 % |
15-1031
|
Computer Software Engineers, Applications |
1,120 |
0.15% |
$32.32 |
$33.53 |
$69,750 |
2.5 % |
15-1032
|
Computer Software Engineers, Systems Software |
1,550 |
0.21% |
$35.81 |
$35.34 |
$73,510 |
1.3 % |
15-1041
|
Computer Support Specialists |
10,270 |
1.36% |
$13.11 |
$14.94 |
$31,070 |
3.5 % |
15-1051
|
Computer Systems Analysts |
3,270 |
0.43% |
$32.72 |
$32.72 |
$68,060 |
4.3 % |
15-1061
|
Database Administrators |
1,080 |
0.14% |
$28.65 |
$29.65 |
$61,680 |
3.8 % |
15-1071
|
Network and Computer Systems Administrators |
1,820 |
0.24% |
$26.62 |
$28.01 |
$58,250 |
2.2 % |
15-1081
|
Network Systems and Data Communications Analysts |
940 |
0.12% |
$21.83 |
$23.61 |
$49,120 |
3.7 % |
15-1099
|
Computer Specialists, All Other |
780 |
0.10% |
$22.02 |
$24.25 |
$50,450 |
3.6 % |
15-2031
|
Operations Research Analysts |
720 |
0.10% |
$36.65 |
$35.13 |
$73,060 |
5.6 % |
15-2041
|
Statisticians |
40 |
0.01% |
$27.37 |
$25.86 |
$53,790 |
6.6 % |
|
Architecture and Engineering Occupations top
|
|
Employment Estimates |
Wage Estimates |
SOC Code Number |
Occupation Title |
Employment (1)
|
Percent of Total |
Median Hourly |
Mean Hourly |
Mean Annual (2)
|
Mean RSE (3)
|
17-0000 |
Architecture and Engineering Occupations |
2,970 |
0.39% |
$31.29 |
$31.80 |
$66,150 |
6.0 % |
17-2061
|
Computer Hardware Engineers |
170 |
0.02% |
$45.94 |
$46.55 |
$96,830 |
6.6 % |
17-2071
|
Electrical Engineers |
230 |
0.03% |
$39.91 |
$39.07 |
$81,260 |
1.8 % |
17-2112
|
Industrial Engineers |
(7) |
(7) |
$34.02 |
$35.58 |
$74,000 |
2.7 % |
17-2199
|
Engineers, All Other |
(7) |
(7) |
$16.40 |
$20.82 |
$43,300 |
6.0 % |
17-3013
|
Mechanical Drafters |
90 |
0.01% |
$19.46 |
$19.16 |
$39,850 |
4.5 % |
17-3019
|
Drafters, All Other |
(7) |
(7) |
$25.40 |
$25.94 |
$53,940 |
7.0 % |
|
Life, Physical, and Social Science Occupations top
|
|
Employment Estimates |
Wage Estimates |
SOC Code Number |
Occupation Title |
Employment (1)
|
Percent of Total |
Median Hourly |
Mean Hourly |
Mean Annual (2)
|
Mean RSE (3)
|
19-0000 |
Life, Physical, and Social Science Occupations |
1,690 |
0.22% |
$19.90 |
$20.40 |
$42,440 |
10.9 % |
19-3021
|
Market Research Analysts |
640 |
0.08% |
$22.38 |
$25.69 |
$53,430 |
2.8 % |
19-3022
|
Survey Researchers |
(7) |
(7) |
$8.16 |
$8.77 |
$18,240 |
8.0 % |
|
Legal Occupations top
|
|
Employment Estimates |
Wage Estimates |
SOC Code Number |
Occupation Title |
Employment (1)
|
Percent of Total |
Median Hourly |
Mean Hourly |
Mean Annual (2)
|
Mean RSE (3)
|
23-0000 |
Legal Occupations |
6,500 |
0.86% |
$18.89 |
$22.28 |
$46,350 |
5.4 % |
23-1011
|
Lawyers |
500 |
0.07% |
$32.25 |
$39.85 |
$82,890 |
6.6 % |
23-2011
|
Paralegals and Legal Assistants |
870 |
0.12% |
$19.38 |
$20.65 |
$42,950 |
5.5 % |
23-2091
|
Court Reporters |
(7) |
(7) |
$18.50 |
$21.69 |
$45,120 |
7.7 % |
23-2092
|
Law Clerks |
50 |
0.01% |
$12.81 |
$15.90 |
$33,070 |
7.3 % |
23-2093
|
Title Examiners, Abstractors, and Searchers |
230 |
0.03% |
$12.88 |
$14.65 |
$30,460 |
8.0 % |
23-2099
|
Legal Support Workers, All Other |
(7) |
(7) |
$10.48 |
$11.13 |
$23,140 |
5.5 % |
|
Education, Training, and Library Occupations top
|
|
Employment Estimates |
Wage Estimates |
SOC Code Number |
Occupation Title |
Employment (1)
|
Percent of Total |
Median Hourly |
Mean Hourly |
Mean Annual (2)
|
Mean RSE (3)
|
25-0000 |
Education, Training, and Library Occupations |
460 |
0.06% |
$18.63 |
$18.28 |
$38,030 |
5.3 % |
|
Arts, Design, Entertainment, Sports, and Media Occupations top
|
|
Employment Estimates |
Wage Estimates |
SOC Code Number |
Occupation Title |
Employment (1)
|
Percent of Total |
Median Hourly |
Mean Hourly |
Mean Annual (2)
|
Mean RSE (3)
|
27-0000 |
Arts, Design, Entertainment, Sports, and Media Occupations |
5,600 |
0.74% |
$16.09 |
$18.08 |
$37,610 |
6.1 % |
27-1011
|
Art Directors |
60 |
0.01% |
$28.14 |
$28.58 |
$59,450 |
6.4 % |
27-1014
|
Multi-Media Artists and Animators |
(7) |
(7) |
$16.97 |
$17.49 |
$36,380 |
10.6 % |
27-1024
|
Graphic Designers |
1,370 |
0.18% |
$14.40 |
$15.97 |
$33,210 |
12.2 % |
27-1026
|
Merchandise Displayers and Window Trimmers |
(7) |
(7) |
$12.66 |
$12.35 |
$25,700 |
3.2 % |
27-3031
|
Public Relations Specialists |
680 |
0.09% |
$24.53 |
$27.26 |
$56,700 |
7.3 % |
27-3041
|
Editors |
860 |
0.11% |
$19.32 |
$20.91 |
$43,500 |
9.9 % |
27-3042
|
Technical Writers |
370 |
0.05% |
$20.41 |
$21.31 |
$44,320 |
5.8 % |
27-3043
|
Writers and Authors |
(7) |
(7) |
$23.00 |
$21.48 |
$44,680 |
2.2 % |
27-4011
|
Audio and Video Equipment Technicians |
(7) |
(7) |
$12.67 |
$13.97 |
$29,050 |
10.4 % |
27-4014
|
Sound Engineering Technicians |
30 |
0.00% |
$13.82 |
$16.39 |
$34,090 |
8.1 % |
27-4021
|
Photographers |
(7) |
(7) |
$8.53 |
$10.56 |
$21,960 |
18.6 % |
27-4031
|
Camera Operators, Television, Video, and Motion Picture |
(7) |
(7) |
$15.29 |
$16.36 |
$34,030 |
6.4 % |
|
Healthcare Practitioner and Technical Occupations top
|
|
Employment Estimates |
Wage Estimates |
SOC Code Number |
Occupation Title |
Employment (1)
|
Percent of Total |
Median Hourly |
Mean Hourly |
Mean Annual (2)
|
Mean RSE (3)
|
29-0000 |
Healthcare Practitioner and Technical Occupations |
1,260 |
0.17% |
$27.14 |
$27.88 |
$57,990 |
8.9 % |
29-1051
|
Pharmacists |
(7) |
(7) |
$41.96 |
$41.63 |
$86,580 |
5.2 % |
29-1111
|
Registered Nurses |
480 |
0.06% |
$30.22 |
$29.38 |
$61,110 |
3.4 % |
29-1126
|
Respiratory Therapists |
40 |
0.01% |
$17.63 |
$19.09 |
$39,720 |
7.6 % |
29-2052
|
Pharmacy Technicians |
40 |
0.01% |
$15.54 |
$14.78 |
$30,750 |
3.6 % |
29-2071
|
Medical Records and Health Information Technicians |
310 |
0.04% |
$13.56 |
$14.04 |
$29,210 |
3.3 % |
|
Healthcare Support Occupations top
|
|
Employment Estimates |
Wage Estimates |
SOC Code Number |
Occupation Title |
Employment (1)
|
Percent of Total |
Median Hourly |
Mean Hourly |
Mean Annual (2)
|
Mean RSE (3)
|
31-0000 |
Healthcare Support Occupations |
8,820 |
1.17% |
$13.22 |
$13.56 |
$28,200 |
1.9 % |
31-9094
|
Medical Transcriptionists |
8,740 |
1.16% |
$13.40 |
$13.76 |
$28,610 |
1.9 % |
|
Protective Service Occupations top
|
|
Employment Estimates |
Wage Estimates |
SOC Code Number |
Occupation Title |
Employment (1)
|
Percent of Total |
Median Hourly |
Mean Hourly |
Mean Annual (2)
|
Mean RSE (3)
|
33-0000 |
Protective Service Occupations |
2,100 |
0.28% |
$14.44 |
$14.99 |
$31,180 |
5.6 % |
33-1099
|
First-Line Supervisors/Managers, Protective Service Workers, All Other |
60 |
0.01% |
$19.70 |
$21.09 |
$43,870 |
10.1 % |
33-9021
|
Private Detectives and Investigators |
(7) |
(7) |
$15.01 |
$15.75 |
$32,760 |
6.9 % |
33-9032
|
Security Guards |
380 |
0.05% |
$9.90 |
$10.73 |
$22,310 |
4.4 % |
|
Building and Grounds Cleaning and Maintenance Occupations top
|
|
Employment Estimates |
Wage Estimates |
SOC Code Number |
Occupation Title |
Employment (1)
|
Percent of Total |
Median Hourly |
Mean Hourly |
Mean Annual (2)
|
Mean RSE (3)
|
37-0000 |
Building and Grounds Cleaning and Maintenance Occupations |
1,430 |
0.19% |
$9.56 |
$10.11 |
$21,040 |
2.5 % |
37-1011
|
First-Line Supervisors/Managers of Housekeeping and Janitorial Workers |
60 |
0.01% |
$15.19 |
$16.48 |
$34,270 |
4.5 % |
37-2011
|
Janitors and Cleaners, Except Maids and Housekeeping Cleaners |
1,060 |
0.14% |
$9.22 |
$9.70 |
$20,180 |
2.9 % |
37-2012
|
Maids and Housekeeping Cleaners |
(7) |
(7) |
$10.09 |
$10.26 |
$21,340 |
3.7 % |
37-3011
|
Landscaping and Groundskeeping Workers |
70 |
0.01% |
$10.37 |
$10.75 |
$22,360 |
9.7 % |
|
Personal Care and Service Occupations top
|
|
Employment Estimates |
Wage Estimates |
SOC Code Number |
Occupation Title |
Employment (1)
|
Percent of Total |
Median Hourly |
Mean Hourly |
Mean Annual (2)
|
Mean RSE (3)
|
39-0000 |
Personal Care and Service Occupations |
220 |
0.03% |
$14.36 |
$17.28 |
$35,930 |
16.4 % |
39-1021
|
First-Line Supervisors/Managers of Personal Service Workers |
70 |
0.01% |
$17.74 |
$18.85 |
$39,200 |
11.7 % |
|
Sales and Related Occupations top
|
|
Employment Estimates |
Wage Estimates |
SOC Code Number |
Occupation Title |
Employment (1)
|
Percent of Total |
Median Hourly |
Mean Hourly |
Mean Annual (2)
|
Mean RSE (3)
|
41-0000 |
Sales and Related Occupations |
199,280 |
26.45% |
$9.62 |
$11.85 |
$24,640 |
1.4 % |
41-1011
|
First-Line Supervisors/Managers of Retail Sales Workers |
2,470 |
0.33% |
$13.60 |
$15.51 |
$32,250 |
4.9 % |
41-1012
|
First-Line Supervisors/Managers of Non-Retail Sales Workers |
9,660 |
1.28% |
$16.53 |
$20.66 |
$42,970 |
1.8 % |
41-2011
|
Cashiers |
1,350 |
0.18% |
$7.99 |
$8.19 |
$17,040 |
1.9 % |
41-2021
|
Counter and Rental Clerks |
9,970 |
1.32% |
$9.28 |
$9.82 |
$20,420 |
2.2 % |
41-2031
|
Retail Salespersons |
1,260 |
0.17% |
$10.01 |
$10.76 |
$22,390 |
4.0 % |
41-3011
|
Advertising Sales Agents |
510 |
0.07% |
$17.66 |
$20.82 |
$43,300 |
7.2 % |
41-3031
|
Securities, Commodities, and Financial Services Sales Agents |
220 |
0.03% |
$22.85 |
$24.06 |
$50,040 |
7.2 % |
41-3099
|
Sales Representatives, Services, All Other |
13,270 |
1.76% |
$19.58 |
$22.95 |
$47,740 |
3.9 % |
41-4011
|
Sales Representatives, Wholesale and Manufacturing, Technical and Scientific Products |
680 |
0.09% |
$18.21 |
$21.71 |
$45,160 |
6.1 % |
41-4012
|
Sales Representatives, Wholesale and Manufacturing, Except Technical and Scientific Products |
5,650 |
0.75% |
$17.29 |
$21.04 |
$43,760 |
3.1 % |
41-9011
|
Demonstrators and Product Promoters |
1,220 |
0.16% |
$9.75 |
$12.99 |
$27,010 |
7.9 % |
41-9031
|
Sales Engineers |
60 |
0.01% |
$30.30 |
$34.17 |
$71,080 |
4.9 % |
41-9041
|
Telemarketers |
150,610 |
19.99% |
$8.96 |
$9.91 |
$20,620 |
1.4 % |
41-9091
|
Door-To-Door Sales Workers, News and Street Vendors, and Related Workers |
80 |
0.01% |
$19.07 |
$18.99 |
$39,500 |
4.0 % |
41-9099
|
Sales and Related Workers, All Other |
1,730 |
0.23% |
$12.75 |
$15.97 |
$33,230 |
5.3 % |
|
Office and Administrative Support Occupations top
|
|
Employment Estimates |
Wage Estimates |
SOC Code Number |
Occupation Title |
Employment (1)
|
Percent of Total |
Median Hourly |
Mean Hourly |
Mean Annual (2)
|
Mean RSE (3)
|
43-0000 |
Office and Administrative Support Occupations |
410,520 |
54.48% |
$10.95 |
$12.05 |
$25,070 |
0.5 % |
43-1011
|
First-Line Supervisors/Managers of Office and Administrative Support Workers |
26,060 |
3.46% |
$17.27 |
$18.74 |
$38,970 |
0.8 % |
43-2011
|
Switchboard Operators, Including Answering Service |
23,880 |
3.17% |
$8.91 |
$9.18 |
$19,100 |
1.2 % |
43-2021
|
Telephone Operators |
2,590 |
0.34% |
$10.05 |
$9.94 |
$20,680 |
1.9 % |
43-2099
|
Communications Equipment Operators, All Other |
(7) |
(7) |
$14.92 |
$13.53 |
$28,140 |
6.7 % |
43-3011
|
Bill and Account Collectors |
95,310 |
12.65% |
$11.96 |
$12.85 |
$26,730 |
1.0 % |
43-3021
|
Billing and Posting Clerks and Machine Operators |
5,290 |
0.70% |
$12.00 |
$12.55 |
$26,110 |
1.4 % |
43-3031
|
Bookkeeping, Accounting, and Auditing Clerks |
10,740 |
1.43% |
$13.82 |
$14.11 |
$29,350 |
1.4 % |
43-3051
|
Payroll and Timekeeping Clerks |
1,450 |
0.19% |
$12.82 |
$13.18 |
$27,410 |
4.8 % |
43-3061
|
Procurement Clerks |
30 |
0.00% |
$14.40 |
$15.23 |
$31,690 |
4.6 % |
43-4021
|
Correspondence Clerks |
420 |
0.06% |
$12.12 |
$12.86 |
$26,750 |
3.1 % |
43-4041
|
Credit Authorizers, Checkers, and Clerks |
1,640 |
0.22% |
$11.24 |
$11.78 |
$24,500 |
3.1 % |
43-4051
|
Customer Service Representatives |
113,530 |
15.07% |
$10.29 |
$10.94 |
$22,750 |
1.0 % |
43-4071
|
File Clerks |
4,500 |
0.60% |
$9.93 |
$10.75 |
$22,360 |
4.8 % |
43-4111
|
Interviewers, Except Eligibility and Loan |
2,940 |
0.39% |
$10.33 |
$11.16 |
$23,210 |
4.2 % |
43-4131
|
Loan Interviewers and Clerks |
(7) |
(7) |
$13.25 |
$14.40 |
$29,960 |
3.5 % |
43-4151
|
Order Clerks |
9,690 |
1.29% |
$9.71 |
$10.76 |
$22,380 |
4.6 % |
43-4161
|
Human Resources Assistants, Except Payroll and Timekeeping |
1,210 |
0.16% |
$13.35 |
$13.93 |
$28,970 |
1.0 % |
43-4171
|
Receptionists and Information Clerks |
6,190 |
0.82% |
$10.20 |
$10.70 |
$22,250 |
2.8 % |
43-4181
|
Reservation and Transportation Ticket Agents and Travel Clerks |
740 |
0.10% |
$10.23 |
$11.00 |
$22,880 |
3.7 % |
43-4199
|
Information and Record Clerks, All Other |
1,610 |
0.21% |
$9.47 |
$10.71 |
$22,280 |
5.5 % |
43-5011
|
Cargo and Freight Agents |
540 |
0.07% |
$13.38 |
$15.37 |
$31,960 |
12.6 % |
43-5021
|
Couriers and Messengers |
1,690 |
0.22% |
$9.18 |
$9.79 |
$20,370 |
3.3 % |
43-5031
|
Police, Fire, and Ambulance Dispatchers |
370 |
0.05% |
$11.03 |
$11.85 |
$24,640 |
5.9 % |
43-5032
|
Dispatchers, Except Police, Fire, and Ambulance |
750 |
0.10% |
$12.80 |
$13.90 |
$28,920 |
7.6 % |
43-5041
|
Meter Readers, Utilities |
70 |
0.01% |
$10.74 |
$12.05 |
$25,070 |
7.8 % |
43-5061
|
Production, Planning, and Expediting Clerks |
960 |
0.13% |
$13.45 |
$14.74 |
$30,650 |
2.9 % |
43-5071
|
Shipping, Receiving, and Traffic Clerks |
2,910 |
0.39% |
$10.93 |
$11.40 |
$23,710 |
2.8 % |
43-5081
|
Stock Clerks and Order Fillers |
1,900 |
0.25% |
$10.34 |
$10.98 |
$22,840 |
4.9 % |
43-5111
|
Weighers, Measurers, Checkers, and Samplers, Recordkeeping |
310 |
0.04% |
$10.70 |
$11.18 |
$23,260 |
3.5 % |
43-6011
|
Executive Secretaries and Administrative Assistants |
6,790 |
0.90% |
$15.84 |
$16.77 |
$34,880 |
2.0 % |
43-6012
|
Legal Secretaries |
390 |
0.05% |
$13.19 |
$14.46 |
$30,080 |
5.6 % |
43-6013
|
Medical Secretaries |
80 |
0.01% |
$13.37 |
$13.11 |
$27,270 |
3.9 % |
43-6014
|
Secretaries, Except Legal, Medical, and Executive |
6,820 |
0.91% |
$10.81 |
$11.28 |
$23,460 |
1.9 % |
43-9011
|
Computer Operators |
2,530 |
0.34% |
$12.54 |
$13.30 |
$27,660 |
1.9 % |
43-9021
|
Data Entry Keyers |
7,810 |
1.04% |
$10.41 |
$10.80 |
$22,470 |
1.5 % |
43-9022
|
Word Processors and Typists |
4,790 |
0.64% |
$11.57 |
$12.22 |
$25,430 |
2.8 % |
43-9031
|
Desktop Publishers |
440 |
0.06% |
$13.23 |
$14.78 |
$30,750 |
8.3 % |
43-9041
|
Insurance Claims and Policy Processing Clerks |
600 |
0.08% |
$12.91 |
$13.37 |
$27,810 |
2.3 % |
43-9051
|
Mail Clerks and Mail Machine Operators, Except Postal Service |
16,460 |
2.18% |
$9.71 |
$10.11 |
$21,030 |
1.8 % |
43-9061
|
Office Clerks, General |
20,820 |
2.76% |
$10.53 |
$11.21 |
$23,320 |
1.6 % |
43-9071
|
Office Machine Operators, Except Computer |
19,690 |
2.61% |
$10.47 |
$10.89 |
$22,660 |
1.3 % |
43-9081
|
Proofreaders and Copy Markers |
1,950 |
0.26% |
$12.16 |
$11.95 |
$24,860 |
5.3 % |
43-9111
|
Statistical Assistants |
110 |
0.01% |
$11.65 |
$13.18 |
$27,420 |
8.2 % |
43-9199
|
Office and Administrative Support Workers, All Other |
2,150 |
0.29% |
$11.84 |
$12.59 |
$26,180 |
4.6 % |
|
Construction and Extraction Occupations top
|
|
Employment Estimates |
Wage Estimates |
SOC Code Number |
Occupation Title |
Employment (1)
|
Percent of Total |
Median Hourly |
Mean Hourly |
Mean Annual (2)
|
Mean RSE (3)
|
47-0000 |
Construction and Extraction Occupations |
2,210 |
0.29% |
$20.05 |
$23.03 |
$47,900 |
8.5 % |
47-1011
|
First-Line Supervisors/Managers of Construction Trades and Extraction Workers |
390 |
0.05% |
$23.08 |
$27.60 |
$57,410 |
11.1 % |
47-2031
|
Carpenters |
(7) |
(7) |
$20.00 |
$19.40 |
$40,350 |
5.6 % |
47-2141
|
Painters, Construction and Maintenance |
(7) |
(7) |
$13.36 |
$14.78 |
$30,740 |
18.7 % |
47-2152
|
Plumbers, Pipefitters, and Steamfitters |
640 |
0.08% |
$20.44 |
$26.72 |
$55,570 |
17.7 % |
|
Installation, Maintenance, and Repair Occupations top
|
|
Employment Estimates |
Wage Estimates |
SOC Code Number |
Occupation Title |
Employment (1)
|
Percent of Total |
Median Hourly |
Mean Hourly |
Mean Annual (2)
|
Mean RSE (3)
|
49-0000 |
Installation, Maintenance, and Repair Occupations |
5,410 |
0.72% |
$14.85 |
$16.17 |
$33,630 |
4.6 % |
49-1011
|
First-Line Supervisors/Managers of Mechanics, Installers, and Repairers |
360 |
0.05% |
$22.57 |
$24.21 |
$50,350 |
3.2 % |
49-2011
|
Computer, Automated Teller, and Office Machine Repairers |
2,040 |
0.27% |
$14.63 |
$15.19 |
$31,600 |
9.1 % |
49-2022
|
Telecommunications Equipment Installers and Repairers, Except Line Installers |
250 |
0.03% |
$20.65 |
$20.19 |
$42,000 |
3.0 % |
49-9041
|
Industrial Machinery Mechanics |
30 |
0.00% |
$17.62 |
$17.79 |
$36,990 |
3.8 % |
49-9042
|
Maintenance and Repair Workers, General |
810 |
0.11% |
$13.91 |
$14.86 |
$30,920 |
2.0 % |
49-9043
|
Maintenance Workers, Machinery |
100 |
0.01% |
$15.86 |
$16.90 |
$35,150 |
9.4 % |
49-9099
|
Installation, Maintenance, and Repair Workers, All Other |
(7) |
(7) |
$12.67 |
$14.80 |
$30,780 |
7.4 % |
|
Production Occupations top
|
|
Employment Estimates |
Wage Estimates |
SOC Code Number |
Occupation Title |
Employment (1)
|
Percent of Total |
Median Hourly |
Mean Hourly |
Mean Annual (2)
|
Mean RSE (3)
|
51-0000 |
Production Occupations |
12,770 |
1.69% |
$11.12 |
$12.46 |
$25,920 |
2.1 % |
51-1011
|
First-Line Supervisors/Managers of Production and Operating Workers |
1,160 |
0.15% |
$17.63 |
$19.06 |
$39,650 |
2.7 % |
51-2092
|
Team Assemblers |
1,410 |
0.19% |
$9.99 |
$10.93 |
$22,740 |
3.7 % |
51-2099
|
Assemblers and Fabricators, All Other |
210 |
0.03% |
$10.00 |
$11.76 |
$24,460 |
17.2 % |
51-5011
|
Bindery Workers |
720 |
0.10% |
$10.74 |
$11.12 |
$23,140 |
3.3 % |
51-5021
|
Job Printers |
860 |
0.11% |
$12.85 |
$13.44 |
$27,960 |
4.9 % |
51-5022
|
Prepress Technicians and Workers |
930 |
0.12% |
$13.10 |
$14.09 |
$29,310 |
4.0 % |
51-5023
|
Printing Machine Operators |
4,080 |
0.54% |
$10.80 |
$11.47 |
$23,860 |
4.0 % |
51-9061
|
Inspectors, Testers, Sorters, Samplers, and Weighers |
910 |
0.12% |
$11.48 |
$12.94 |
$26,910 |
7.0 % |
51-9111
|
Packaging and Filling Machine Operators and Tenders |
500 |
0.07% |
$10.20 |
$10.32 |
$21,460 |
3.3 % |
51-9131
|
Photographic Process Workers |
540 |
0.07% |
$13.50 |
$14.31 |
$29,770 |
5.7 % |
51-9132
|
Photographic Processing Machine Operators |
520 |
0.07% |
$10.37 |
$10.96 |
$22,790 |
4.1 % |
51-9198
|
Helpers—Production Workers |
320 |
0.04% |
$8.52 |
$8.73 |
$18,160 |
2.1 % |
51-9199
|
Production Workers, All Other |
220 |
0.03% |
$8.61 |
$9.01 |
$18,730 |
3.2 % |
|
Transportation and Material Moving Occupations top
|
|
Employment Estimates |
Wage Estimates |
SOC Code Number |
Occupation Title |
Employment (1)
|
Percent of Total |
Median Hourly |
Mean Hourly |
Mean Annual (2)
|
Mean RSE (3)
|
53-0000 |
Transportation and Material Moving Occupations |
12,320 |
1.63% |
$10.05 |
$11.27 |
$23,440 |
2.0 % |
53-1021
|
First-Line Supervisors/Managers of Helpers, Laborers, and Material Movers, Hand |
420 |
0.06% |
$15.99 |
$22.15 |
$46,070 |
15.0 % |
53-1031
|
First-Line Supervisors/Managers of Transportation and Material-Moving Machine and Vehicle Operators |
190 |
0.03% |
$19.82 |
$22.25 |
$46,290 |
6.1 % |
53-3031
|
Driver/Sales Workers |
500 |
0.07% |
$11.96 |
$11.16 |
$23,210 |
2.2 % |
53-3032
|
Truck Drivers, Heavy and Tractor-Trailer |
880 |
0.12% |
$13.52 |
$14.89 |
$30,960 |
4.4 % |
53-3033
|
Truck Drivers, Light Or Delivery Services |
3,830 |
0.51% |
$10.34 |
$11.07 |
$23,020 |
1.6 % |
53-3041
|
Taxi Drivers and Chauffeurs |
60 |
0.01% |
$9.36 |
$10.13 |
$21,070 |
5.6 % |
53-3099
|
Motor Vehicle Operators, All Other |
60 |
0.01% |
$7.08 |
$10.35 |
$21,520 |
19.6 % |
53-7051
|
Industrial Truck and Tractor Operators |
310 |
0.04% |
$11.70 |
$13.18 |
$27,420 |
7.6 % |
53-7061
|
Cleaners of Vehicles and Equipment |
180 |
0.02% |
$9.91 |
$9.85 |
$20,490 |
3.7 % |
53-7062
|
Laborers and Freight, Stock, and Material Movers, Hand |
3,400 |
0.45% |
$9.33 |
$10.14 |
$21,090 |
4.4 % |
53-7064
|
Packers and Packagers, Hand |
2,160 |
0.29% |
$8.16 |
$8.35 |
$17,370 |
2.4 % |
53-7199
|
Material Moving Workers, All Other |
(7) |
(7) |
$6.74 |
$7.55 |
$15,700 |
17.5 % |
About May 2004 National Industry-Specific Occupational Employment and Wage Estimates
(1) Estimates for detailed occupations do not sum to the totals because the totals include occupations not shown separately. Estimates do not include self-employed workers.
(2) Annual wages have been calculated by multiplying the hourly mean wage by a "year-round, full-time" hours figure of 2,080 hours;
for those occupations where there is not an hourly mean wage published, the annual wage has been directly calculated from the reported survey data.
(3) The relative standard error (RSE) is a measure of the reliability of a survey statistic. The smaller the relative standard error, the more precise the estimate.
(5) This wage is equal to or greater than $70.00 per hour or $145,600 per year.
(7) Estimates not released.
Other OES estimates and related information:
May 2004 National Occupational Employment and Wage Estimates (cross-industry estimates)
May 2004 State Occupational Employment and Wage Estimates (cross-industry estimates)
May 2004 Metropolitan Area Occupational Employment and Wage Estimates (cross-industry estimates)
May 2004 National Industry-Specific Occupational Employment and Wage Estimates
List of Occupations in SOC Code Number Order
List of Occupations in Alphabetical Order
Download May 2004 Occupational Employment and Wage Estimates in Zipped Excel files
Technical notes
Last Modified Date: June 02, 2005
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