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The Enterprise Service Desk (ESD) Web site contains thousands of knowledge articles NASA users can access to find answers to questions on a variety of IT questions. The NASA-only site can be accessed at https://esd.nasa.gov/.
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NSSC Customer Service
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Information Technology
The NSSC has implemented improvements to the NASA Automated Awards System (NAAS) Approvers Screen. More improvements are planned. Learn more.
Procurement
Grantees wishing to request No Cost Extensions should visit the NSSC's electronic Web form.
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Financial Management
Reminder: The Department of Treasury will no longer be issuing hard copy checks for Federal Payments made after February 28, 2013.
Any salary payment or discretionary allotment currently set up to be issued with a hard copy check must be reestablished as a Direct Deposit (DD) or Electronic Funds Transfer (EFT). Employee Express may be utilized to establish a Direct Deposit or to change a discretionary allotment to an Electronic Funds Transfer. If unable to access Employee Express, please notify the NSSC Customer Contact Center at 1-877-677-2123 or by e-mail at nssc-contactcenter@nasa.gov for further information and assistance.
2013 Federal &State Tax information
Department of Interior provided information regarding new tax changes for 2013. Please click the following link for more information:2013 Federal & State Tax Changes .
Human Resources
In partnership with the Office of General Counsel, we have developed an electronic platform accessible through the Ethics Program Tracking System that will provide a ready resource for OGE-278 filers to satisfy the requirement related to the STOCK Act of 2012. Learn More.
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NSSC Quality Policy
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The NASA Shared Services Center is committed to providing superior quality products and services to all internal and external customers. Using our customers' input and "fact based" data analysis, we have established quality objectives that drive continuous improvement, greater efficiency, and improved customer satisfaction.
"We are committed to Customer Satisfaction!"
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Budgets, Strategic Plans and Accountability Reports