"Customer Service component" of the Wage Hour Investigative Support and
Reporting Database (WHISARD).
None
Wage and Hour National Office (NO), Regional Offices (RO) and District
Offices (DO), see The Appendix of this document for addresses.
Persons who contact the Wage and Hour Division for technical assistance
or to file a complaint.
"Browse Customer List" records containing last name, first name, phone
number, address, city, complaint status, case identification number, WH
employee name, and contact priority.
"Employee Contact Information" records containing home address, phone
numbers, fax number, e-mail address and certain information about the
individual's complaint.
"Employee Work Information" records containing certain employment and
payroll information about the individual's complaint.
5 U.S.C. 301; 29 U.S.C. 201 et seq.
To provide Wage and Hour NO, ROS and DOs with an index of individuals
who contact the Wage and Hour Division. This information may be used to provide
assistance or facilitate the processing of a complaint.
In addition to the routine uses listed in the General Prefatory
Statement to this document, relevant information may be provided to other
government agencies for law enforcement purposes.
None.
Maintained in an electronic file Database in the DOL National Office.
By name of the individual.
Only authorized personnel have access by use of passwords to this
on-line transactional system and its database.
Printed investigation forms generated by the WHISARD system will be
retained in the investigative files of Wage and Hour District Offices (see
RecordsDisposal Schedule #NN-168-43, items 1a and 1b which provides as follows:
printed information, concerning cases where violations were found, is disposed
of 12 years after the date the case is closed. For cases where no violation
were found, printed information is disposed of three years after the closing
date. Database information will be captured on tape at the end of each fiscal
year and retained for 25 years.
Administrator, Wage and Hour Division, Room S-3502, Frances Perkins
Building, 200 Constitution Avenue, NW, Washington, DC 20210.
Individuals wishing to make inquiries regarding this system should
contact the system manager, or the regional office servicing the state where
they are employed (see list of the regional office addresses in the Appendix of
this document).
Individuals wishing to request access to these records should contact
the appropriate office listed in the Appendix.
Individuals wishing to contest or amend any records should direct their
request to the appropriate system manager. In addition, the request should
state clearly and concisely what information is being contested, the reason for
contesting it, and the proposed amendment sought for the information.
Complainants, employers, and Wage and Hour personnel.
None.
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