Student Health Services
The University Health Center
The University Health Center (UHC) is a full service family health clinic managed by the Department of Family Medicine. It is located on the 1st floor of Building A in Room A1034. The clinic provides care for the students, faculty, staff, and family members enrolled in Tricare Prime and who are eligible for care through the Department of Defense (DOD) and the U.S. Public Health Service. Members outside the University may also enroll on a space available basis. The UHC is affiliated with the Military Family Health Clinic (MFHC) at the National Naval Medical Center (NNMC) in Bethesda, MD. Your Health Record will be maintained by the USU Health Clinic. Emergency treatment is available in the National Naval Medical Center Emergency Room 24 hours a day.
The UHC is a Tricare Prime Primary Care Center and has available a Tricare Prime enrollment capacity for active duty and active duty family members affiliated with the USU. In order to meet the access standards for our Prime beneficiaries, only USU Tri-care Prime enrollees will be scheduled in advance for appointments. To enroll in Tricare Prime, call Sierra at (888) 999-5195.
If you have not enrolled in Tricare Prime, you are encouraged to complete the registration for enrollment at another area clinic, or make arrangements to obtain your health care via Tricare Extra or Tricare Standard.
Scope of Care
The UHC provides broad-spectrum care for every family member:
- Adult General Medical Care
- Health Maintenance and Disease Prevention
- Family Planning Services
- Well Baby/Well Child Care
- Prenatal & Routine Obstetrical Care (including deliveries)
- Immunizations and TB Screening
- Minor Surgical Procedures (including vasectomy)
- Mental Health Counseling (individuals and families)
- Sports Medicine
- Weight Management
Clinic Schedule
Clinic hours are from 0715-1200 and 1245-1600 daily. They are closed for lunch between 1200-1245. Wednesday afternoon the clinic is closed for training. UHC physicians remain on call for after-hours advice. Contact them by calling (800) 747-3661.
Sick Call
There is NOT an active duty �walk-in� sick call. To better serve our military members, for Same Day Appointments call the clinic at (301) 295-3630, or you may request "Sick in Quarters" status by phone for a 24-hour period. Members requiring more than 24 hours must schedule an appointment for a physician's evaluation.
Appointments
The UHC has "Routine" and "Same Day" appointment availability for Tricare Prime patients which can be scheduled by calling the UHC at (301) 295-3630. Same Day Appointments are for acute problems and can be made up to 24 hours in advance. Walk-in visits are discouraged and will be triaged by clinic personnel. Walk-ins will be given an appointment time that may be on a later day, depending on appointment availability.
Late Policy
Patients should arrive 15 minutes before the appointment time to complete their check-in screening. Patients who are more than 10 minutes late for their screening may be delayed in seeing their physician or rescheduled to another appointment, if available.
Quick Reference Phone Numbers
- Emergency 911
- Cardiac Arrest on base 666
- Ambulance/Fire on base 777
- University Health Clinic (301)295-3630
- Sierra Tricare Service Center (800) 308-3518
- TRICARE 24-Hour Nurse Advisor (800) 308-3518
- After-Hours Answering Service (800) 747-3661
- NNMC Emergency Department (301) 295-4810
- Walter Reed Emergency Department (202) 782-1198
- Malcolm Grow Emergency Department (301) 981-2158
Prescription Refills
Refills for medication originally prescribed at the UHC may be called in 24 hours in advance by calling (301) 295-3630 during regular working hours. Medications not stocked at the UHC may be refilled by the Drive-Through Satellite Pharmacy. Call the prescription refill line (301) 295-5500, 24-hours a day. Drive-through service is available from 0800-1800 M-F, and 0800-1200 on Saturdays. Drive through service is not available Sundays.
Illness
The following are the guidelines for illness:
If placed on the Sick List or admitted to a hospital, immediately notify the Program Director and Commandant. In addition, notify your class leader who can inform the instructors for that day. In the case of Phase II or TDY students, notify the Clinical Coordinator.
Students can be placed on quarters for one day by calling the University Health Center, but without actually coming to the Center. Students must come to the Center the next morning in order to be retained on Quarters. If continued quarters is not required, a visit to the Center is not necessary.
Any physical condition which significantly interrupts the course of instruction or adversely impacts on the student's ability to carry out the tasks associated with their advanced practice role shall be referred to a student review board for the appropriate disposition.
In clinical training, all out rotations are considered mandatory. Students must be able to complete these rotations in order to graduate.
Students requiring surgery must submit a request through their chain of command and program director.
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