Medicare Provider Contact Centers are able to close for up to 8 hours per month for provider Customer Service Representative (CSR) training and/or staff development. For more information, refer to CR# 3951 or contact providerservices@cms.hhs.gov
June 2008 Training Topics [ZIP, 14KB]May 2008 Training Topics [ZIP, 12KB]April 2008 Training Topics [ZIP, 12KB]March 2008 Training Topics [ZIP, 10KB]February 2008 Training Topics [ZIP, 12KB]January 2008 Training Topics [ZIP, 12KB]December 2007 Training Topics [ZIP, 12KB]November 2007 Training Topics [PDF 85KB]August 2007 Training Topics [PDF 85KB]
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