SERVICES PROVIDED BY THE UIS STAFF
- Assistance with IT issues. Assists the President of the University, Dean of the School of Medicine, Dean of the Graduate School of Nursing, Vice President for Teaching & Research Support, faculty, staff and students on IT and the uses of computers in teaching, learning, research and administration.
- Supports the Automated Information System Policy Committee.
- Trains University faculty, staff and students in the use of the hardware, software and system changes available or occurring within the University.
- Provides the technology infrastructure for the University user community and external customers including complete external connectivity through telephone, communication circuits, and Internet connections.
- Assists in the development of USU information security policies based on Department of Defense and Department of Navy requirements regarding accessibility while attempting to accommodate administrative, academic, and teaching needs.
- Responds to computer incidents and exercises directed by Federal, DoD, and Navy agencies. Takes the action on advisories and investigative requests from NIS, DCIS, US State Department, US Secret Service, and the FBI regarding cyber-intrusions, attacks, and misuse of Federal, DOD, DON, and USU computer and telecommunication resources in concert with the USU Security Office.
- Provides oversight and sets University standards for all IT procurements through IMPAC Card or CUFS contracting actions and Life Cycle Management functions for IT initiatives across the University.
- Supports the entire Naval base infrastructure, migrating the existing base Fiber Distributed Data Interface (FDDI) backbone to an Asynchronous Transfer Mode (ATM) backbone providing the capability to move to an extremely high-speed gigabit based backbone including planning, implementation, testing, and AutoCad documentation for all nodes on the Base ring.
- Provides "Hot Site" back-up data services for the National Oceanic and Atmospheric Administration.
Supports Network and Internet Services for the following:
UNIVERSITY- Internet access
- Video-Teleconferencing
- Telephone access
- Voice-mail service
- E-mail service
- Electronic message center
- Electronic news groups
- Dial-up modem service
- Financial services (CUFS) Statistical databases
- Novell File Servers (Print & File Sharing)
- Departmental Servers
- Genetic databases
- Teleconferencing
- Satellite down-links
- Serial connections
- Simulation Center
- USU detachment Silver Spring
- Henry M. Jackson Foundation
- USU Clinic CHCS
- Base backbone network
- Hospital Network/Internet
- AFRRI Network/Internet
- Medical Data Command Network/Internet
- Naval Research Network/Internet
- Flag Officer Housing Network/Internet
- Naval Dental School Network/Internet
- NIH/Navy Cancer Research Center Network/Internet
- Navy Radiology Telemedicine Center Network/Internet
- Navy Bureau of Medicine and Surgery
- OP-093 in the Pentagon
- Medical Dental Supply System the Pentagon
- Malcolm Grow Medical Center
- NMDSC Fort Detrick, Maryland
- Walter Reed Army Institute of Research
- NMRI detachment Washington St
- NMRI detachment Research Blvd
- NASA Space Line
- Navy Medical Information Detachment
- CHCS Hospital/Clinic Links
- NIH
- NASA
- NOAA
- Coast Guard
- Henry M. Jackson Foundation
- Stanley Foundation
- Provides T-1 high speed internet connectivity to the Base ring for the Henry M. Jackson Foundation and the National Institutes of Health.
- Supports ongoing satellite broadcasts and distribution of programs broadcasting medical education. Provides video-teleconferencing support for distance learning classes in medical health such as those provided through the Graduate School of Nursing to the Department of Veteran' s Affairs.
- Provides Director's Video-Teleconferencing support for the School of Medicine Clerkship (OBGYN & Clinical Psy.) at MTFs.
- Manages 1920 Analog and ISDN lines, telephones, and 1200 OCTEL voice-mail boxes and secure telecommunication instruments.
- Manages electronic mail service. On an ongoing daily basis, receives and redistributes, in multiple formats, the electronic mail service and account maintenance for the 2500 customers within the USU community.
- Provides Internet file server support with expanding capabilities that offer University-wide posting of web based server applications from a central point.
- Provides central main frame services for administrative, financial, research, and scientific needs.
- Oversees and manages a budget that includes the purchase, lease, use, maintenance and repair of computer hardware and software throughout the University both on and off-campus, with a budget that exceeds four million dollars annually.
- Provides software and operating system support to the University user community such as installing, configuring, and troubleshooting USU supported software products and multiple operating systems (MacO/S, Win95, 98, NT), configuring workstations, laptops, local, and network printers for access to the network.
- Manages the distribution, tracking, and maintenance of 65,536 IP addresses and remote dial-in accounts.
- Provides project management in support of software licensed for 2245 customers through the Maryland Educational Enterprise Consortium (MEEC) and over 950 leased computers distributed across the University.
- Provides software planning and development for an Enterprise Database System. Supports University wide legacy and client/server GUI applications. Software applications include the Student Admissions and Registration system (STARS), Alumni Tracking, Journal Voucher charge-back systems, Web programming, and database support for Administrative Services.
- Provides database technology to support the School of Medicine, Graduate School of Nursing, and Continuing Health Education admission, matriculation, and graduation processes. These UIS applications provide data for the Liaison Committee on Medical Education (LCME), the national organization that monitors and accredits medical schools. Provides interfaces with several national databases. The student application and enrollment function of STARS interfaces with the American Medical College Application System (AMCAS) and Department of Defense Medical Evaluation Board (DODMERB).
- Provides graduate student education interfaces and data for National Associations that provide and monitor accreditation for Continuing Health Education for civilian, federal, and military health professionals. These include the Accreditation Council for Continuing Medical Education, the American Nurses Credentialing Center's Commission on Accreditation, the American Psychological Association, and the American College of Healthcare Executives.
- Provides Web programming, web pages, and user segments of web applications that are available worldwide. UIS is in the process of designing a USU corporate database that will provide central data management and reporting of staff, property, and business processes for USU stakeholders and decision-makers.
- Builds and maintains Journal Voucher charge-back systems for the USU Administrative Support Division, Audio Visual Center, Biomedical Instrumentation Center, Laboratory Animal Medicine, Logistics, Technical Services Branch and the Pharmaceutical Supply Store.
- Researches and provides technical consultation and assistance across the USU on the full range of information technology issues providing technical recommendations and solutions.
Contact Information
PHONE: 301-295-9800
Room Number: G074
Helpdesk email: help@usuhs.mil
Martin Cisna
Division Chief- Operations
Email: mcisna@usuhs.mil
Emma Ford
Division Chief- Customer Support
Email: eford@usuhs.mil
Resources
- UIS Main
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- Phone
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- Virus Information