Customer Notification (5)
Criticality: Medium
Progress: Not Addressed
Score: 24
DOT Relevance: §192.16
Description of Key Area
Customer notification is addressed under Subpart A (General) of 49
CFR 192. Per the Code, if the gas operator does not maintain the customer’s
buried piping up to a certain point of entry, the operator must notify the
customer in writing to let them know and also to advise them of the need of
periodic inspections for leaks and corrosion.
Discussion of Criticality
For hydrogen, the term “customer’s buried piping” should be
defined. Is there special notification that must be conveyed to the customer
above the information which is currently listed in the federal code? A
determination is needed as to where notices might need to be posted, such as
fill stations, etc.
Discussion of Progress
No information found.
Recommendations
Hydrogen standards for customer notification should be
established and incorporated by reference into the federal code.
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