Relationship Managers (RM)

Relationship Managers assist in creating close working partnerships between CIT and it’s customers by advocating customer needs to CIT management and representing services and policies to the Center’s customers.

For RM contact information, IC assignments, and backup assignments, click on the following links: Web Version | Print Version

Ask your RM about September's Hot Topics.

NIH Helpdesk web submit form has been available since 8/18/08! Thanks to these ICs for helping the help desk in their first two weeks that lead the way in more web submits than email submits: CIT, NCCAM, NCI, NCRR, NHLBI, NIA, NIDA, NIDDK, NIEHS, NINR. Your RM would be happy to provide your IC’s stats.
- new phone menus going live Sept.15, 2008
- retirement of email Oct. 27, 2008

Password Self Service
Who in your IC has registered? Ask your RM for access to IForgotMyPW stats and let your RM know what requirements you need for reporting.
Blackberry tips and tricks.
AD Child Domain migration
See memo recently distributed by the NIH CIO to IC Directors, IC Deputy Directors and IC Executive Officers
Constellation
Constellation extends NEDWeb functionality and automates the creation and maintenance of NIH Enterprise Directory (NED) entries, Active Directory (A/D) accounts, and Exchange mailboxes.
Pilots
To participate in any of the following CIT Pilots, please contact your RM!
- Jabber XCP -- an IM tool

Meetings to Remember
CIT conducts numerous recurring meetings that include most or all of the IC’s. Follow the link to see a list of the recurring meetings with logistical details.

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