Hours of Operation
THE EMBASSY HAS MOVED TO A NEW LOCATION
Starting June 12 - Consular Services will resume at the new Embassy address:
US Embassy
Sulgeneckstrasse 19
CH-3007 Bern
American Citizen Services
Note: All telephone numbers are shown with the area code that is used when dialing within Switzerland. For international calls, drop the "0" and add 41 (country code) before the area code.
Routine calls: 031 357 70 11 from 14:00-17:00
Emergencies: 031 357 70 11
Emergencies after hours, on weekends and holidays: 031 357 77 77
Fax: 031 357 72 80
Counter Service: 9:00 until 11:30, Monday through Friday.
Directions to the Embassy
E-mail: bernacs@state.gov
Closed on American and Swiss holidays
Consular Agency Geneva
Reduced Services Available at the U.S. Consular Agency in Geneva from July 14 through July 25 and July 31, 2008
Due to the temporary absence of the U.S. Consular Agent, the Consular Agency in Geneva will be open for reduced services only, i.e. no notarial and passport services requiring personal appearance will be available from Monday, July 14 through July 25 and on July 31. If you need consular services that require personal appearance during this period, please come to the Embassy in Bern. If you wish to make an appointment on Wednesdays (09:00 - 11:30) please call 031/357 7011 between 14:00 and 17:00 hours. On Mondays, Tuesdays, Thursdays and Fridays, we will continue to serve you on a first come, first serve basis at our new location at Sulgeneckstrasse 19, 3007 Bern.
Unfortunately, only Swiss francs will be accepted as payment at the consular agencies in Geneva and Zurich at this time. The Embassy in Berne is able to accept U.S. dollars and major credit cards.
7, rue François Versonnex
CH-1207 Geneva, Switzerland
Mailing Address: c/o U.S. Mission
11, rte. de Pregny
1292 Chambésy/GE Tel: 022 840 51 60
Fax: 022 840 51 62
10:00 until 13:00, Monday through Friday.
E-mail: Geneva-CA@state.gov
closed on American and Swiss holidays
Requests for immigrant and non-immigrant visas should be directed to the Embassy in Bern. No visa services are offered at the consular agencies.
All clients applying for passport renewals are asked to bring a one franc self addressed stamped envelope (size C5).
If wheel chair access is required, please call ahead so that special arrangements can be made.
Please note that visa pages cannot be added in Geneva. This is done only in Bern either in person or by mail. However, you can go to the Geneva Consular Agency to fill out the form and the Agency will send the form and your passport to Bern on your behalf. Please expect 5-7 business days for the documents to be processed. The service is offered free of charge.
Consular Agency Zurich
Unfortunately, only Swiss francs will be accepted as payment at the consular agencies in Geneva and Zurich at this time. The Embassy in Berne is able to accept U.S. dollars and major credit cards.
Mailing Address: Dufourstrasse 101
CH-8008 Zurich, Switzerland
Direction: Take the Number 2 or 4 Tram in the direction of Tiefenbrunnen to the stop "Feldeggstrasse".
Appointment required
Tel: 043 499 29 60
Fax: 043 499 29 61
10:00 until 13:00, Monday through Friday.
E-mail: Zurich-CA@state.gov closed on American and Swiss holidays
Requests for immigrant and non-immigrant visas should be directed to the Embassy in Bern. No visa services are offered at the consular agencies.