Texas Department of Insurance
www.tdi.state.tx.us - Consumer Helpline 1-800-252-3439
Accessibility Policy(Portions of this guideline were adapted from various sources, including accessibility guidelines and policies adopted by the State of Texas.) TDI is committed to making this Web site accessible to the widest possible audience, including people with visual disabilities using screen-reading software. Accessibility and Usability FeaturesAs part of that commitment, we are continually working to make all our Web pages more accessible. Some of the accessibility and usability features we have provided include:
We have tested our Web page design with screen readers and other web accessibility tools. As a result, we have made changes to improve the site's accessibility for users with disabilities. Our guidelines call for:
A related document, our Web Site Development Guideline, is available at www.tdi.state.tx.us/general/design.html AudioAudio of certain agency proceedings and hearings is available live and as archived files on our Web site. The live Internet broadcasts are available using Real Player. The archived broadcasts are available for Real Player and as a download for MP3-capable media players, including Windows Media Player. The MP3 (mpeg 3) version is compressed and must be "opened" using WinZip or other similar software on Windows or Stuff-It on a Macintosh. Agency audio is not available at this time in a format that can be used by the hearing impaired. Please contact ChiefClerk@tdi.state.tx.us if you have questions about obtaining transcripts of hearings. Other Accessibility ConcernsHearingsThe Texas Department of Insurance provides services for the disabled as required. Anyone with a disability who may need auxiliary aids or services, including an interpreter for the hearing impaired, is asked to contact the Office of Chief Clerk at (512) 463-6328 at least two weeks in advance, if possible. The additional time is needed to contract with an outside party to provide the aids or services. A complete explanation of interpreter services and related policies is available at (512) 463-6328 or at ChiefClerk@tdi.state.tx.us . Text Telephone and Physical Access All TDI facilities are accessible to persons with disabilities. To request special assistance, please contact:
Entrances to the Hobby Building are located at:
Ramps to enter the building are located at each of these entrances. Speakers to request assistance entering the building are located at all entrances except the 3rd Street/Lavaca Street entrance. TDI field offices are inspected for ADA compliance by the Department of Licensing and Regulation. Contact UsPlease let us know if you have any problems accessing our Web site. When you contact us, please note:
If you need to contact us via TDD equipment, please visit the Relay Texas Web site at http://www.puc.state.tx.us/relay/index.cfm for assistance. Additional information about accessibility programs in Texas is available from the Governor's Committee on People with Disabilities. Reasonable AccommodationsThe Texas Department of Insurance does not discriminate on the basis of race, color, national origin, sex, religion, age or disability in employment or in the provision of services. Any request for reasonable accommodation needed during the application process should be communicated by the applicant to staff in the application area or by calling (512)475-1992 or TDD(512)322-4238. TDI Webmasters Other TDI Policy Page Links Compact with Texans | Corrections Procedure For more information contact: Webmaster@tdi.state.tx.us Last updated: 08/03/2007 |
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