Texas Department of Insurance
www.tdi.state.tx.us - Consumer Helpline 1-800-252-3439
Identity Theft and Credit Scoring: What You Should KnowMore than 27 million Americans, including thousands of Texans, have been victims of identity theft. Identity thieves can use your personal information to make purchases on your credit cards, withdraw money from your bank accounts, obtain new credit cards, and conduct other financial transactions in your name. Because of the nature of the crime, you may not realize that your identity has been stolen until your credit is in shambles. Rebuilding good credit in the aftermath of identity theft can take months or years. Identity theft can impact you as an insurance consumer because insurers often use an individual´s credit score to determine whether to accept an applicant for insurance and to set an individual´s rates. The Texas Insurance Code, however, requires companies selling personal lines of insurance to make reasonable exceptions upon request to rates, rating classifications, and underwriting rules for an applicant or policyholder whose credit information has been directly influenced by a catastrophic illness or injury; by the death of a spouse, child, or parent; by temporary loss of employment; by divorce; or by identity theft. Personal lines of insurance include automobile insurance, homeowners and other residential property insurance, and noncommercial insurance policies covering boats, personal watercraft, snowmobiles, and recreational vehicles. The Texas Department of Insurance (TDI) has issued a Bulletin urging insurers to avoid placing unreasonable burdens or hardship on victims of identity theft. You may view a copy of the bulletin on the TDI website. Identity theft warning signsIt´s important that you act quickly if you suspect that you´ve been the victim of identity theft. Following are common warning signs:
What you should doIf you believe you´ve been the victim of identity theft:
When you report fraud to one credit bureau, that report will automatically be sent to the other two agencies. Each company will then place a fraud alert on your account and send you a copy of your credit report for review. It´s a good idea to review your credit report annually to make sure the information on it is accurate and to monitor for unauthorized activity. The three primary credit bureaus are listed below: EquifaxP. O. Box 740241 Atlanta, GA 30374-0241 1-800-685-1111 (request report) 1-800-525-6285 (report fraud) www.equifax.com Experian P. O. Box 2104 Allen, TX 75013-2104 1-888-397-3742 www.experian.com Trans Union P .O. Box 2000 Chester, PA 19022-2000 1-800-888-4213 (request report) 1-800-680-7289 (report fraud) www.transunion.com Notify Your Insurance CompanyPersonal lines insurance companies must make reasonable exceptions upon request to victims of ID theft when deciding whether to issue coverage and to set rates. Therefore, it´s important that you notify your insurance company in writing if your identity has been stolen. You have the right to file a formal complaint with TDI if you believe a personal lines insurer has denied you coverage or charged you a higher rate because your credit score was negatively impacted as a result of ID theft. You may also file a complaint if you believe an insurance company has failed to make reasonable exceptions as required by the Texas Insurance Code. You may file a complaint with TDI in a variety of ways:
For more information about identity theft, contact the Office of the Texas Attorney General or the Federal Trade Commission (FTC). The FTC provides information and helps accepts consumer complaints regarding identify theft nationwide
Office of the Texas Attorney General
Federal Trade Commission For more information contact: ConsumerProtection@tdi.state.tx.us Last updated: 08/03/2007 |
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