Contacting the
Office of the Attorney General

By US Mail
By E-Mail
By Telephone
Contacting Child Support
E-mail Subscription Service
Public Information Coordinator
State Agency Model Ethics Policy
What the Attorney General Can Do for You

By U.S. Mail:

Office of the Attorney General
PO Box 12548
Austin, TX 78711-2548

Physical Address:

Office of the Attorney General
300 W. 15th Street
Austin, TX 78701

By e-mail:

• For Public Information & Assistance, E-mail your questions and comments to: public.information@oag.state.tx.us
• Write to Attorney General Greg Abbott: greg.abbott@oag.state.tx.us
• Other questions/comments about child support: child.support@oag.state.tx.us
• Conference Unit: conferences@oag.state.tx.us
• Crime Victim Services Division: crimevictims@oag.state.tx.us
• Webmaster: webmaster@oag.state.tx.us

Click here to find out how to request public information (open records) held by the Office of the Attorney General.

To e-mail an individual at the OAG, use the following format: firstname.lastname@oag.state.tx.us (e.g., to e-mail Joan Smith, address your e-mail to: joan.smith@oag.state.tx.us).
If the individual is in the Child Support Division, use the same format but with the following domain: @cs.oag.state.tx.us (note the "cs" before ".oag.").

By telephone:

Contacting the Child Support Division:

Voice Information Response System (VIRS): Custodial parents can call the 24-hour hotline at 1-800-252-8014 to receive around-the-clock automated information. With your customer identification number (CIN), you can now get payment and case status, dates and more, without having to sit on hold and wait for a case worker.

Other Child Support numbers:

Child Support State Office Automated Payment and Case Information   Employer New Hire Reporting Program

(512) 460-6000 (800) 252-8014 (888) 839-4473

To contact the Child Support Division over the Internet:

We will be happy to answer your questions about child support. If you are requesting information about your own specific case, please be sure to provide a mailing address and/or telephone number (with area code) where we can reach you.

For information about your child support case: Child Support Case Status Inquiry Form

Are you a child support officer with another agency?
Child Support Agency Inquiry Form

Click here for a list of Child Support Field Offices.

Click here for application forms for Child Support Services

Click here for a Child Support Complaint Form. (PDF version)
Just print, fill out and send it in to the address on the form. Or you can fill it out on-line.

E-mail Subscription Service

The Office of the Attorney General has an automated subscription service that can inform you by e-mail any time we post new AG Opinions, Press Releases, Open Record Decisions, etc. You may subscribe to any or all of these lists. Subscriptions are entirely free. You can read, print, process, or delete the e-mails just as you would any other e-mail. Click here to go to the subscriptions page.

Public Information Coordinator
(Open Records Coordinator):

Pursuant to Chapter 552.001 et seq.:

The Chief Administrative Officer of the Office of the Attorney General has designated Karen Rabon, as the recipient of all requests for public information held by the Office of the Attorney General.

If you want to view or obtain copies of agency records, please send a written request by mail, fax OR e-mail to the following:

State Agency Model Ethics Policy

If you are a State Agency and have questions regarding House Bill 590 and the State Agency Model Ethics Policy please contact our Intergovernmental Relations Department at 512-936-1841.

By Mail:

Karen Rabon
Public Information Coordinator
Office of the Attorney General
P.O. Box 12548
Austin, TX 78711 2548

By facsimile: (512) 494-8017
By electronic mail: publicrecords@oag.state.tx.us