The Texas health and human services system includes five agencies, 48,000 employees and more than 1,300 locations. The agencies' combined budgets total $25 billion, or 34 percent of all state spending.
Call 2-1-1:
Call 2-1-1 for access to information about health and human services in your community. Callers from outside Texas and those calling from cellular phones will need to call their 2-1-1 Area Information Center directly. |
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Ombudsman Office
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Phone: |
Toll Free: 1-877-787-8999
TTY: 1-888-425-6889 / 512-438-3087
Call the Medicaid Managed Care Helpline (formerly STARLink) toll-free, at 1-866-566-8989, for help accessing care in any of the managed care programs in the State of Texas (i.e. STAR, PCCM, STAR+PLUS).
TTY 1-866-222-4306 |
Fax: |
512-491-1967 |
E-mail: |
contact@hhsc.state.tx.us |
Mail: |
HHSC Office of the Ombudsman
P.O. Box 85200, MC H-700
Austin, TX 78708 |
HHS System Web Site: |
www.hhs.state.tx.us
Submit comments and questions about this Web site to: webmaster@hhsc.state.tx.us
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Health and Human Services Commission
Albert Hawkins, Executive Commissioner
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Programs: |
Medicaid, Children's Health Insurance Program, Temporary Assistance for Needy Families and Food Stamps; Office of Inspector General; and oversight of health and human services agencies. |
Budget: |
$16 billion |
Employees: |
9,300 |
Web Site: |
www.hhsc.state.tx.us |
Phone: |
512-424-6500 |
Press Office: |
512-424-6951 |
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Department of Aging and Disability Services
Addie Horn, Commissioner
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Programs: |
Aging services; community-based services and state school programs for people with mental retardation; community care programs for people with disabilities; and inspection of nursing homes and other long-term care facilities. |
Budget: |
$5.7 billion |
Employees: |
14,000 |
Web Site: |
www.dads.state.tx.us |
Phone: |
512-438-3011 |
Press Office: |
512-435-3056 |
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Department of Assistive and Rehabilitative Services
Terry Murphy, Commissioner
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Programs: |
Rehabilitation services, including vocational rehabilitation and independent living programs; disability determination services; services for the blind, visually impaired, deaf and hard of hearing; and early childhood intervention services. |
Budget: |
$600 million |
Employees: |
3,000 |
Web Site: |
www.dars.state.tx.us |
Phone: |
512-377-0500 |
Press Office: |
512-377-0696 |
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Department of Family and Protective Services
Carey Cockerell, Commissioner
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Programs: |
Child Protective Services; Adult Protective Services; Child Care Licensing; and, Prevention and Early Intervention Services. |
Budget: |
$1.3 billion |
Employees: |
9,800 |
Web Site: |
www.dfps.state.tx.us |
Phone: |
512-438-4800 |
Press Office: |
512-438-3112 |
To Report
Child Abuse: |
Toll Free: 1-800-252-5400 |
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Department of State Health Services
Dr. David L. Lakey, Commissioner
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Programs: |
Public health programs, including immunizations, bioterrorism preparedness and state laboratory services; Kidney Health Care program; Children with Special Health Care Needs; Women, Infants & Children (WIC); mental health services; substance abuse services; and regulatory services for a variety of health care professionals, facilities and consumer health protection. |
Budget: |
$2.6 billion |
Employees: |
11,700 |
Web Site: |
www.dshs.state.tx.us |
Phone: |
512-458-7111 |
Press Office: |
512-458-7524 |