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www.tdi.state.tx.us - Consumer Helpline 1-800-252-3439
How to Use TDI Download Files (ending in .zip and .csv)A zipped file (.zip) is a normal file that has been compressed to a smaller size so that it takes less time to download. Download it just like any other file, then unzip it using any unzip program. Frequently Asked Questions and Contact Information How to View TDI Files (ending in .pdf, .doc and, .xls) If Your File extension ends in:
Note: TDI does not provide consulting or training on how to the use the information downloaded.
Four Steps to Successfully Use TDI Download Files1. Getting Ready to Download FilesOrganizing your download files will help. You may wish to create a new folder (directory) called C:\Download for your use. Using Windows Explorer: highlight your C: drive, and then select: "File", "New", and "Folder". Rename this new folder "Download". 2. Download a FileMicrosoft Internet Explorer (MSIE), Netscape Communicator, Opera, and other browsers work in similar ways. After you click the filename you want to download, a small window will open and ask you, "What would you like to do with this file?" or something similar. Select "Save it to disk" or the "Save" choice, and then click OK. When the familiar "Save As" window appears, use it to navigate to your newly created C:\download folder and select "Save." Watch and wait until the file has finished downloading. 3. Decompress or unzip the .zip fileThe compressed, .zip, files that you download must be decompressed. If you have WinZIP or pkzip, here are a few examples of what may happen when you double-click on an .zip file that you have downloaded.
4. Open the file in the software you want to use to review the data.If you're using a spreadsheet program like MS Excel or a word processor program, select "File" then "Open". An open box will appear. Under "search for files that match this criteria" change the "Files of Type" drop down box to show " *.* All Files". Look for your filename, highlight and open it. At this point, your program should allow you to save, sort, analyze and search the data. If you're using a database program like MS Access, double click on the .csv file. Frequently Asked QuestionsWho can I contact for additional assistance? For technical questions or problems associated with downloading agent or company files, please contact the TDI help desk at HelpDeskAdmin@tdi.state.tx.us Please include your phone number when sending an e-mail. For questions about agents' license data, please contact TDI's agents' license section at License@tdi.state.tx.us . Please include your phone number when sending an e-mail. For questions about company data, please contact . Please include your phone number when sending an e-mail. Why does #### appear in a column? You need to widen the column so all the data will appear. How can I find the downloaded file I need to open? From your spreadsheet or database program do "File" then "Open". Set the File Type drop down box to All Files (*.*). For more information contact: Webmaster@tdi.state.tx.us Last updated: 06/23/2006 |
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