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Information & Advice for Physicians and Providers

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In Texas, physicians and providers are entitled to prompt payment for medical and health care services. Senate Bill 418 (78th Regular Legislative Session - 2003) and House Bill 610 (76th Legislative Session - 1999) detail specific provisions that require certain insurance carriers and health maintenance organizations to pay clean claims timely. Each statute has payment deadlines to ensure prompt payment of clean claims. To determine whether the medical or health care services are subject to prompt payment provisions, review the following questions:

1. Are the services I provided covered under an HMO or insured PPO plan?

Yes: Go to 2.
No: Your services are not subject to Texas? prompt pay requirements.

2. Do I have a contract with an HMO or a PPO?

Yes: Your services may be subject to the prompt pay requirements. Go to 3 to determine which requirements may apply.
No: Go to 4.

More for Physicians/Providers

3. Was my contract entered or last renewed on or after August 16, 2003?

Yes: Your services would come under the provisions of SB418 and related rules.
No: Your services would come under the provisions of HB610 and related rules for claims with a date of service on or after August 1, 2000.

4. Did I provide, on or after August 16, 2003, (a) services on referral from an HMO, PPO, or a preferred provider because the services were not reasonably available in-network or (b) emergency care services?

Yes: Your services would come under the provisions of SB418 and related rules.
No: Your services are not subject to Texas? prompt pay requirements.

If your services are subject to Texas prompt payment provisions, please visit the several links below for additional information.

  • HB610 2nd Quarter 2004 results. | html
  • HB610 and SB418 2nd Quarter 2004 results. | html
  • SB418 2nd Quarter 2004 results. | html

Helpful Information

Commissioner Bulletins

Rules

SB418 Adopted Rules on Batch Rejection, Annual Verification Reporting Date, Underpayment Penalty Calculation, Preauthorization and Verification Availability for Dental and Vision HMOs, and Eligibility Information

SB 418 Adopted Rules on Waiver Provisions, Pharmacy Claims Reporting, ID Cards, and Dental Claims

Technical Advisory Committee

Education

Workshops

Enforcement

Complaint Forms

Prompt Payment of Health Care Claims Final Rules
(September 2003)

The Texas Department of Insurance on September 15, 2003, adopted final rules implementing major portions of SB 418, concerning prompt payment of physicians and providers by insurers issuing preferred provider benefit plans and health maintenance organizations The rules finalize proposals which were published for comment on July 4, 2003. As of the new rules´ effective date, October 5, they will replace the bulk of the emergency rules that had gone into effect on August 16, 2003, the effective date of most of SB 418´s provisions. Emergency rule sections concerning ID cards issued by carriers and waiver of requirements under the Medicaid and Children´s Health Insurance (CHIP) programs will remain in effect until new rules are proposed and adopted.

Among other things, the adopted rules add or amend definitions of terms, including "billed charges," which is defined as the charges for medical or health care services included on a claim submitted by a physician or provider. The definition also provides that billed charges must comply with all applicable requirements of law, including the requirement that a provider may not submit a bill for treatment it knows was not provided or was improper, unreasonable, or medically or clinically unnecessary.

Because the department received so many comments concerning the definition of billed charges, including concerns that the new language would allow overcharging by physicians and providers, the department has launched an aggressive education campaign to inform all interested persons of the new provisions. It also encourages physicians, providers, consumers, and insurers to file complaints with the department concerning allegations of fraudulent or unreasonable charges, which will be referred, where necessary, to the appropriate enforcement entity.

The new rules also contain provisions concerning preauthorization and verification of medical services, which shorten the time within which carriers must respond, and streamline the process for requesting verifications. Other key provisions which were changed or clarified in the adopted rules include methods for calculating penalties on late or underpaid claims; clarification of the time for responding to preauthorization and verification requests which are delivered after hours or on weekends; addition of a unique verification number as a claims element; and procedures governing the submission of a verification request for a service that must also be preauthorized.

The new rules will be effective October 5, 2003, and apply to contracts between providers and carriers that are written or renewed, and services provided pursuant to those contracts, and to certain noncontracted providers who provide services, on and after that date. The emergency rules remain in effect until October 5, and apply to contracts written or renewed on and after August 16, 2003; however, providers and their carriers may amend any contracts entered into between August 16 and October 5, to ensure that as many contracts as possible are subject to the same rules.

The adopted rules, as well as the emergency rules, can be accessed on TDI´s website at http://www.tdi.state.tx.us/

Link to TDI´s Proposed and Adopted Rules

Links to Individual Clean Claims Rules

Submission of Clean Claims (September 2003)
Submission of Clean Claims REPEAL
Utilization Review Agents (September 2003)
Physicians and Providers Contracts and Arrangements (September 2003)



For more information contact: ConsumerProtection@tdi.state.tx.us

Last updated: 08/08/2006