Classroom Support Services (CSS) is funded by the Student Technology Use Fee to maintain the instructional technology (IT & AV) in General Purpose Classrooms and Class Laboratories at the University of North Texas.
The following technology is installed in all CSS supported rooms:
- Data projector
- Projection surface
- Instructor computer
- Laptop computer video and sound connection
The following are Operational Standards for Classroom Support Services:
- Room technology is monitored for correct operation in real time
- Room technology and environment is evaluated on site every 250 operating hours
- Time to repair, except in catastrophic failure, is typically at first class break
- Instructor assistance is typically handled via telephone and remote control
Services Provided by Classroom Support Services in supported rooms:
- Research, design, procurement, installation of instructional technology (IT & AV equipment-
- -onitoring and maintenance of instructional technology
- Coordinate common goals with other departments
- Train for instructional technology use from 7:00 am to 11:00 pm Monday through Friday
- Supply cables, adapters, wireless presenters and microphone transmitters
- Instructional writing utensils including whiteboard markers, chalk and erasers for both. Delivery to classrooms as needed.
If you need assistance with any other issues, try contacting other UNT support:
- Questions regarding Canvas, Blackboard, video conferencing and software for the classrooms, contact CLEAR: 940-565-2708
- Questions regarding ceiling tiles, A/C, custodial services and recycling, contact Facilities: 940-565-2700
- Questions regarding scheduling, event information and student support, contact Registrar: 940-565-2111
- Questions regarding safety and security, emergency information and evacuation protocols, contact: 940-369-6153
For all emergency situations, please contact university police:
- Emergency: 911
- Non-Emergency support: 940-565-3000