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THE DALLAS MORNING NEWS
1954 Commerce St.Dallas, TX 75201
Contact Customer Service
Our representatives are available Monday-Friday 7a.m.-5p.m. and Saturday-Sunday 7a.m. to 12p.m. Our automated attendant is also available to handle your needs 24/7.214-745-8383 or 1-800-925-1500
You can also email us at: customercare@dallasnews.com
All messages will be responded to within 24-48 hours; for immediate assistance use our automated attendant, contact customer service or manage your account online.
To cancel your subscription, you must call Customer Service as we are unable to process these requests via email.
Subscriber Services
Manage Your Subscription Online
Click here to:
- Start a subscription
- Report delivery issues
- Place vacation stops
- Make payments
- Update your profile (delivery address, phone, email)
Home Delivery Times
The Dallas Morning News is delivered by 6am M-F and by 7am on the weekend in most areas.
Report Redelivery of a Missed, Wet, or Damaged Paper
Click here to report. Requests must be received before 10am Monday-Saturday and 12pm on Sunday for redelivery in most areas. If redelivery isn’t available a credit will be issued.
Vacation Options
To temporarily stop your print subscription, click here. You can also request a Vacation Package and have your papers held (maximum 14 days) while you’re away and delivered when you return. Vacation stops do not extend your pay through date.
Payment Options
To make a one-time payment or to request EZ Pay, our automatic recurring payment option, click here or call customer service.
Cancel a Subscription
To cancel a subscription, please call customer service during normal business hours to speak with a representative.
The Dallas Morning News Newspaper FAQ
Where can I purchase The Dallas Morning News? How much is it?
Newspapers are available at most convenience stores, grocery stores, and other retail locations: find a paper. M-Sa papers are $2.99 and the Sunday edition is $3.99.
How can I order a back copy of the paper?
Back copies are available up to 90-days following their publication date and you may order up to 10 copies per date. Complete the order form to receive back copies, or call customer service.
How do I search the ePaper archives or order printed back copies?
Log in to the ePaper and click Menu, then click Archive. Archives for the ePaper date back to July 2016. Printed back copies are available here up to 90-days following their publication date.
How can I access the Dallas Morning News Online Store?
Visit us at store.dallasnews.com for back copies of select papers as well as newspaper reprints and photos. For in-process inquiries, please contact store@dallasnews.com.
How do I get papers delivered to my business for resale?
The Dallas Morning News offers resale for 10 copies or more. Contact customer service for details.
How can I get the newspaper in my classroom?
The eEdition of The Dallas Morning News is free for teachers to bring the newspaper in their classroom through the Newspaper in Education program. Please visit nie.dallasnews.com to sign up. If you wish to receive a printed copy of The Dallas Morning News, please contact our Customer Service at 214-745-8383.
How do I submit a celebration?
Contact our Announcement Consultants at 214-977-7855.
Can I send a press release via e-mail?
Yes. You can send releases to the business desk at businessnews@dallasnews.com or to the metro desk at metro@dallasnews.com. Arts and entertainment releases can be sent to guide@dallasnews.com.
I saw a photo in the newspaper that I couldn't find online. How can I get a copy?
Click here for information. Photos cannot be downloaded or sent to readers via e-mail.
How do I get a copy of the Dallas Morning News front page?
Click here to order.
How can I advertise with the Dallas Morning News?
Contact us for more information.
How do I place a classified ad?
Visit the classifieds page and click on place an ad or call 214-745-8123.
How do I subscribe or unsubscribe to a newsletter?
To subscribe to newsletters, click here. To unsubscribe, click the unsubscribe link at the bottom of the newsletter.
How do I become a carrier?
Click here to fill out an application.
Digital Access & Subscriptions FAQ
Why am I being asked to sign in or register?
All readers of The Dallas Morning News and SportsDayDFW.com web sites have access to a limited number of articles/pages over a 7- or 30-day period. Once you’ve reached your limit, you will need a subscription to continue reading.
Current subscribers will receive full access to the digital products and content they subscribed to when they activate their account and log in.
Not a subscriber? Click here to choose a package that works best for you. If you are a current print or digital subscriber and you are receiving article limit messaging this indicates that you are not logged in. Please take a moment to sign into the site at myaccount.dallasnews.com for full digital access. (Please note: The Dallas Morning News website is not GDPR compliant.)
What if I forgot my password or am having trouble logging in?
Go to https://myaccount.dallasnews.com/signin.html and tap the forgot password link
How do I update my billing or credit card information?
You may edit your payment information by contacting customer service.
What is included in a Digital Access subscription?
A digital subscription provides unlimited access to dallasnews.com and SportsDayDFW.com from any computer or device.
Subscriptions also include access to mobile apps (Apple iOS and Android) and ePaper, an electronic replica of the printed newspaper.
We also offer a la carte subscriptions to SportsDayDFW.com and SportsDayHS.com
Does my home delivery subscription to The Dallas Morning News include access to the news online and through apps?
Print subscribers to The Dallas Morning News can add digital access to their subscription at any time by calling customer service.
How do I activate my digital subscription/account if I have added it to my home delivery subscription?
If you have not registered your subscription, click on the Register link and select Create Account. Enter your email address and a verification email message will be sent to your inbox with instructions on next steps.
How do I subscribe or unsubscribe from newsletters?
To subscribe to any of our newsletters, go here.
To unsubscribe, simply tap the “unsubscribe” link at the bottom of any newsletter e-mail.
How do I cancel a digital subscription?
Contact the investigation team
Submit a correction or clarification
Additional Contacts
Al Dia 469-977-3740
Briefing 214-977-8333
Back Copy Request Order Form 214-745-8383
Copyright The Dallas Morning News ISSN 1553-846X
The Dallas Morning News Main Office 214-977-8222
Editorial Board 214-977-8205
Human Resources 214-977-8222 option 8
Local News 214-977-8456
Obituaries 214-977-8672, obituaries@dallasnews.com
Member Rewards loyaltyrewards@dallasnews.com
Sports 214-977-8444
Newsroom Leaders
Mike Wilson, Editor/VP MikeWilson@Dallasnews.com
Keith Campbell, Managing Editor KCampbell@Dallasnews.com
Brendan Miniter, Editor of Editorials Brendan.Miniter@Dallasnews.com
Nicole Stockdale, Director of Digital Strategy NStockdale@Dallasnews.com
Mark Konradi, Director of Newsroom Operations MKonradi@Dallasnews.com
Marcia Allert, Director of Photography MAllert@Dallasnews.com
Tom Huang, Assistant Managing Editor for Features and Community Engagement THuang@Dallasnews.com
Garry Leavell, Assistant Managing Editor/Sports GLeavell@Dallasnews.com
Karisa King, Investigations Editor Karisa.king@dallasnews.com
Alfredo Carbajal, Managing Editor/Al Dia ACarbajal@Dallasnews.com
Beth Frerking, News Editor beth.frerking@dallasnews.com
Paul O’Donnell, Business Editor POdonnell@Dallasnews.com
Denise Beeber, Editor/The Daily DBeeber@Dallasnews.com
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