User Support Services move up in Sage Hall

After being on the first floor of Sage Hall since June 2012, the UIT Help Desk moved to the second floor in March 2017 and moved up again Oct. 2 to the third floor into Room 330, a former classroom.

Under the leadership of Richard Sanzone, director of UIT's IT User Services, Sharuk Mithani, IT service desk manager, and Katrina Flachsbarth, computer lab supervisor, made the move upstairs to bring together the UIT Help Desk, Adaptive Computer Lab and Microcomputer Maintenance Services into a five-room suite. Eight student assistants from the UIT Help Desk and three from MMS also help facilitate the move. The UIT Help Desk, formerly called the Computing Information Technology Center, was located in Sycamore Hall for many years, said Jacob Flores, former Help Desk manager.

Sanzone, left, is pictured in 2002 as a student assistant at the Help Desk.

Richard Sanzone, on the left, is pictured here with other student workers at the Help Desk in 2002.

Before, during and after renovation of the User Support Services offices

Before, during and after photos of the renovation for the new Sage Hall Adaptive Computer Lab area.

Before, during and after photos of the Microcomputer Maintenance Services office in Sage Hall.

Editor's Note: Please note that information in each edition of Benchmarks Online is likely to change or degrade over time, especially the links to various websites. For current information on a specific topic, search the UNT website, UNT's UIT Help Desk or the world wide web. Email your questions and comments to the UNT University Information Technology Department or call 940-565-2324.