Airline industry

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• Complaints are different, but Opodo’s response is the same – ignore it

  12 Sep 2014: Consumer advice: Refunds, cancelled bookings or no booking at all, its all the same to the world’s largest online flights retailers

• MH17: Dutch investigators say plane was punctured by 'high-energy' objects

  9 Sep 2014: The Dutch Safety Board publishes the first official account of how MH17 came down over Ukraine killing all 298 passengers on board

• Ryanair aims to double passenger numbers after Boeing aircraft deal

  8 Sep 2014: Michael O'Leary says bigger fleet will allow Ryanair to increase passenger numbers to more than 150 million by 2024

• Italy flights cancelled due to strike

  5 Sep 2014: Ryanair and EasyJet cancelling flights on Saturday as disruption caused by strike by air traffic controllers in Italy

• Lufthansa says second pilots' strike in a week will wipe millions off its profits

  5 Sep 2014:

  Airline says 25,000 passengers affected and 200 flights from Frankfurt cancelled in strike called over pilots' early retirement scheme

• Former Serco boss Jeremy Stafford to head John Menzies

  5 Sep 2014:

  Stafford, who quit government contracting firm after prison tagging scandal, to be chief of print distributor and aviation logistics firm

• The hyphen in my name makes Ryanair take flight

  5 Sep 2014: Consumer advice: It took my money, cancelled my booking and I can’t get a refund

• Kipper Williams on Ryanair

  4 Sep 2014: The low-cost airline’s rethink on customer service has lured back more business
  

• Changes to airport capacity could take off

  3 Sep 2014: Letters: Opposing a third runway a Heathrow would mean British passengers are forced to take longer routes to their destinations

• To recline your seat or not? Stop arguing. Capitalism already won this stupid war

  3 Sep 2014:

  Oliver Burkeman: Airlines, Apple and more corporations are pitting us against each other. It's time to start changing the terms of debate

• Ryanair flies high after customer service overhaul

  3 Sep 2014:

  Passenger numbers soar to record levels in August as low-cost carrier learns it pays to be nice to customers

• Malaysia Airlines renames 'bucket list' offer after MH370 and MH17 disasters

  3 Sep 2014:

  Struggling airline says it did not intend to cause offence with name of ticket promotion after it is accused of poor taste

• Qantas flight struggles to take off as child passengers tip balance

  3 Sep 2014: Captain had to apply significant back pressure to lift off after 87 primary school children were assigned adult weight

• The Guardian view on Britain’s aviation addiction, as Boris Johnson’s airport plan gets turned down

  2 Sep 2014: Editorial: The London mayor’s Thames estuary plan always lacked seriousness – but so does an entire debate which ignores the carbon costs of flying

• Gatwick may be the least bad solution to Britain's airport crisis

  2 Sep 2014: The rejection of 'Boris island' is far from the last word on the matter – but we should certainly rule out Heathrow

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