Description: Conduct training and development programs for employees.

Sample of reported job titles: Computer Training Specialist, Corporate Trainer, Job Training Specialist, Management Development Specialist, Trainer, Training Coordinator

To see a short video of what these people do, click one of the video format icons:    

Tasks

• Monitor, evaluate and record training activities and program effectiveness.
• Offer specific training programs to help workers maintain or improve job skills.
• Assess training needs through surveys, interviews with employees, focus groups, or consultation with managers, instructors or customer representatives.
• Develop alternative training methods if expected improvements are not seen.
• Organize and develop, or obtain, training procedure manuals and guides and course materials such as handouts and visual materials.
• Present information, using a variety of instructional techniques and formats such as role playing, simulations, team exercises, group discussions, videos and lectures.
• Evaluate training materials prepared by instructors, such as outlines, text, and handouts.

Knowledge

• Education and Training - Knowledge of principles and methods for curriculum and training design, teaching and instruction for individuals and groups, and the measurement of training effects.
• English Language - Knowledge of the structure and content of the English language including the meaning and spelling of words, rules of composition, and grammar.
• Customer and Personal Service - Knowledge of principles and processes for providing customer and personal services. This includes customer needs assessment, meeting quality standards for services, and evaluation of customer satisfaction.
• Administration and Management - Knowledge of business and management principles involved in strategic planning, resource allocation, human resources modeling, leadership technique, production methods, and coordination of people and resources.
• Communications and Media - Knowledge of media production, communication, and dissemination techniques and methods. This includes alternative ways to inform and entertain via written, oral, and visual media.

Skills

• Instructing - Teaching others how to do something.
• Speaking - Talking to others to convey information effectively.
• Learning Strategies - Selecting and using training/instructional methods and procedures appropriate for the situation when learning or teaching new things.
• Writing - Communicating effectively in writing as appropriate for the needs of the audience.
• Reading Comprehension - Understanding written sentences and paragraphs in work related documents.

Abilities

• Oral Expression - The ability to communicate information and ideas in speaking so others will understand.
• Speech Clarity - The ability to speak clearly so others can understand you.
• Oral Comprehension - The ability to listen to and understand information and ideas presented through spoken words and sentences.
• Written Comprehension - The ability to read and understand information and ideas presented in writing.
• Written Expression - The ability to communicate information and ideas in writing so others will understand.

Interests

• Social - Social occupations frequently involve working with, communicating with, and teaching people. These occupations often involve helping or providing service to others.
• Conventional - Conventional occupations frequently involve following set procedures and routines. These occupations can include working with data and details more than with ideas. Usually there is a clear line of authority to follow.
• Artistic - Artistic occupations frequently involve working with forms, designs and patterns. They often require self-expression and the work can be done without following a clear set of rules.
• Enterprising - Enterprising occupations frequently involve starting up and carrying out projects. These occupations can involve leading people and making many decisions. Sometimes they require risk taking and often deal with business.

Work Styles

• Dependability - Job requires being reliable, responsible, and dependable, and fulfilling obligations.
• Attention to Detail - Job requires being careful about detail and thorough in completing work tasks.
• Cooperation - Job requires being pleasant with others on the job and displaying a good-natured, cooperative attitude.
• Initiative - Job requires a willingness to take on responsibilities and challenges.
• Integrity - Job requires being honest and ethical.

Tools and Technology

Tools used in this occupation:

• Desktop computers - Desktop computers
• Liquid crystal display projector - Liquid crystal display LCD projectors
• Notebook computers - Laptop computers
• Overhead projectors - Overhead display projectors
• Personal computers - Personal computers

Technology used in this occupation:

• Computer based training software - Adobe Systems Adobe Authorware; Adobe Systems Adobe Captivate; Adobe Systems Adobe Presenter; Alchemy Systems SISTEM; Articulate Rapid E-Learning Studio
• Electronic mail software - IBM Lotus Notes; Microsoft Outlook
• Graphics or photo imaging software - Adobe Systems Adobe Illustrator; Adobe Systems Adobe Photoshop software
• Video conferencing software - Cisco WebEx; Microsoft NetMeeting
• Web platform development software - Hypertext markup language HTML; PHP: Hypertext Preprocessor

Note: This occupational description highlights important information for this occupation (ie, Knowledges, Skills, and Abilities). Additional detail is available from: O*NET OnLine.

The page you requested is provided by our partner sites, CareerOneStop and O*NET OnLine. The Department of Labor / ETA and the Department of Education do not endorse, take no responsibility for, and exercise no control over the organization or its views, or contents, nor do they vouch for the accuracy of the information obtained from the originating server.