Quality Management

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Provides technical assistance to ensure that departments and divisions fulfill the BNL Quality Assurance Program. The QP&SO has changed to the Quality Management Office (QMO), as of Nov. 10, 2003. This change is a part of reorganization of the operations support  structure that was announced by the Lab Director.

This reorganization resulted in the Performance-Based Management functions under the Office of Management Services (OMS), the Standards-Based Management System (SBMS) office and the former QP&SO merging into the Quality Management Office.

Vision & Mission Statements

It is the vision of the Quality Management Office to have internal and external customers recognize the organization as best-in-class providers of quality services.

It is the mission of the Quality Management Office to be an aggressive advocate for – and support the line organization in – developing programs, activities, and services that perpetuate the integration of Quality, Environmental, and Integrated Safety Management principles throughout Brookhaven National Laboratory.  In accomplishing this mission, the Quality Management Office will support execution of all Laboratory mission objectives, critical outcomes, and contract performance measures that are assigned to the Office.

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The Quality Management Office is responsible for:

  • Carrying out the day-to-day operational aspects of the Quality Management System.
  • Performing an annual review, as a minimum, of the Brookhaven National Laboratory Quality Assurance Program Description (QAP) and its Implementation Plan (QAIP), documenting major changes and submitting them to DOE, with updates, for review and approval as required.
  • Providing professional assistance, guidance, and training to BNL personnel in matters pertaining to quality as appropriate.
  • Assisting Laboratory management with independent and self-assessments, upon request.
  • Capturing and selectively distributing Lessons Learned from BNL and DOE work experiences that have applicability to a larger audience.
  • Managing the BNL Assessment Tracking System (ATS). See QP-SOP-02, Management of The Institutional Assessment Tracking System (ATS)
  • Managing the BNL Occurrence Reporting and Processing System (ORPS).
  • Performance-based management functions.
  • Develop policies, standards of performance, and Laboratory-wide procedures and guidelines that are current, accurate, and relevant to their work. 
  • Manage the functions of the SBMS website.

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Last Modified: June 27, 2008
Please forward all questions about this site to: Courtney Patterson