**Updated July 15, 2009- Materials for the July 16, 2009 Special Open Door Forum: Quality Improvement Organization: Next Steps towards Transforming Beneficiary Protection are posted. They can be found in the Downloads section below. 

**Updated July 10, 2009- Special Open Door Forum: Quality Improvement Organization: Next Steps towards Transforming Beneficiary Protection will be held on Thursday, July 16, 2009 from 3:30pm-5pmET. This Special ODF will serve as a follow-up to the Special ODF held last October, during which we received valuable feedback from participants about the current state of the Beneficiary Protection Program as well as suggestions for moving the program forward on its mission to protect the rights of beneficiaries to receive high-value, high-quality health care. If you wish to participate, dial: 1-800-837-1935 and reference Conference ID: 19705106. Please see the Downloads section below for the full participation announcement.

**Updated July 6, 2009- Special Open Door Forum: Children's Health Insurance Program Reauthorization Act (CHIPRA) Outreach and Enrollment Grants- Cycle I will be held on Wednesday, July 22, 2009 from 2pm-4pmET. The solicitation for the Outreach and Enrollment Grants will be the subject of this Special ODF. If you wish to participate, dial 1-800-837-1935 Conference 17418037. Please see the Downloads section below for the full participation announcement.

To find out when the next Medicare Beneficiary Ombudsman Open Door Forum (ODF) is scheduled, please see the Related Links Inside CMS to sign up on the Mailing List. A Mailing List notice will be sent out at least 2 weeks prior to the scheduled date.

****Medicare Beneficiary Ombudsman Open Door Forum Overview

The Medicare Beneficiary Ombudsman ODF will provide an opportunity for beneficiaries and their caregivers and advocates to publicly interact with the Medicare Beneficiary Ombudsman to discuss issues and concerns regarding ways to improve the systems and processes within the Medicare program.

The Office of the Medicare Beneficiary Ombudsman welcomes your feedback on its ODF. We want to ensure these forums are topical, address your information needs, and provide you with the opportunity to share with the Ombudsman feedback on program successes and opportunities to improve the beneficiary's service experience. Please submit ODF feedback or suggestions (via the link under the "Related Links Inside CMS" section below) to let us know if this ODF meets your needs and how it might be improved. We also welcome suggestions on topics for future ODFs. Please note that this link is for feedback and suggestions for the Ombudsman ODF and not for general questions or comments.

If you have general questions or comments you can submit them via the Medicare Beneficiary Ombudsman webpage via the link in the "Related Links Inside CMS" section below.

Downloads
Wednesday, July 22, 2009- Special Open Door Forum: Children's Health Insurance Program Reauthorization Act (CHIPRA) Outreach and Enrollment Grants- Cycle I (PDF, 24KB) Thursday, July 16, 2009- Special Open Door Forum: Quality Improvement Organizations: Next Steps towards Transforming Beneficiary Protection (PDF, 24KB) Thursday, July 16, 2009- Materials- Special Open Door Forum: Quality Improvement Organizations: Next Steps towards Transforming Beneficiary Protection (ZIP, 2,060 KB) Friday, April 3, 2009 CHIP Webcast: "Affordable Health Care for Kids: Moving Forward Without Delay" (PDF, 24KB) January 2005 - December 2006 Ombudsman Report to Congress (1MB, pdf)
Related Links Inside CMS
Medicare Beneficiary Ombudsman Open Door Forum Mailing List Sign-Up Submit ODF Feedback or Suggestions Paperwork Reduction Act of 1995 Open Door Forum Frequently Asked Questions (FAQ) Medicare Learning Network (MLN) Matters Articles Locate Your CMS Regional Office Medicare Beneficiary Ombudsman Web site
Related Links Outside CMS
Government Printing Office Federal Register CMS Survey and Certification Group Training Site

Page Last Modified: 07/15/2009 11:49:55 AM
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