Colleagues,

Although some of the findings in the health literacy studies reported  
in this article will not be a surprise, here's something interesting:

  "in a third study, when the team designed a computer program in  
which a figure speaks to the patient, asking the IPSS [International  
Prostate Symptom Score] questions, the level of understanding  
increased dramatically. The computer program improved understanding  
for all patients at all educational levels. Importantly, it even  
improved understanding for individuals who had no familiarity with  
computers..."

You'll find the article at:

http://tinyurl.com/5djg9n

David J. Rosen
djrosen1 at gmail.com