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[HealthLiteracy 1910] Re: The Joint Commission's Health LiteracyCampaign
Jan Potter
jpotter at gha.orgMon Apr 14 07:01:22 EDT 2008
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Okay, I know that I am being obnoxiously picky, but I do not care for these materials at all. I do not think that they are very easy to read for a number of reasons.
1. "Caregiver"? - I wasn't even sure what they meant with this word. I don't know about the rest of you, but I've never seen that on an elementary school spelling test. Strangely enough, the Spanish translation is "health professional" which makes it even weirder.
2. Everything in this pamphlet screams "this is your problem" which I find difficult.
3. The remarks about culture are just bizarre. "Hello, my name is Jan and I just want to let you know that my culture is different. In my culture, we are taught respect for others and so, you - as my "caregiver" need to treat me right." Yeah. I can see those words coming out of anyone's mouth....
4. The grammar is poor. "That you know about other treatments available to you." This smacks of "okay, never use compound sentences if you want to write low-literacy materials." So instead, it's okay to just put fragments in there?
5. Why ask the caregiver "Is there someone who can help you understand your doctor, nurse, and other caregivers?" All these questions on the front page are strange. A more understandable question would be "Is there someone here who can spend some time with me and help me to understand?"
I could go on all day....
Jan Potter, MSTC
Communications Specialist
Partnership for Health and Accountability
770-249-4549
www.gha.org/pha
It's not what you look at that matters, it's what you see.
Henry David Thoreau
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-----Original Message-----
From: healthliteracy-bounces at nifl.gov [mailto:healthliteracy-bounces at nifl.gov] On Behalf Of Julie McKinney
Sent: Friday, April 11, 2008 5:55 PM
To: healthliteracy at nifl.gov
Subject: [HealthLiteracy 1909] The Joint Commission's Health LiteracyCampaign
Hi Everyone,
Check out these new materials from the Joint Commission. Let the list know what you think of them and the campaign in general!
Have a good weekend,
Julie
*******************
The Joint Commission is launching a national campaign to help Americans prevent health care errors by promoting health literacy. Understanding Your Caregivers provides patients questions and answers that will help them better understand the care they receive. Among the topics are:
- What can you do if you don't understand what your caregiver is saying?
- What can you do if they explain and you still don't understand?
- How do you understand all the instructions related to medicines, or even remember all of the medicines?
The campaign is part of their national patient safety Speak Up program which offers downloadable, easy-to-read brochures on issues such as preventing medication mistakes, avoiding wrong site surgery, and recovering after leaving the hospital.
To download Understanding Your Caregivers brochures, visit http://www.jointcommission.org/PatientSafety/SpeakUp/sp_understanding.htm
To download Speak Up brochures, visit http://www.jointcommission.org/PatientSafety/SpeakUp/
* * * * * * * * * * * * *
Julie McKinney
Health Literacy List Moderator
World Education
jmckinney at worlded.org
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