Hello Everyone.
 
We have all seen some fine materials developed for clinicians dealing with  
possibly low literate patients. What ( or even how) can we advise an adult  
illiterate needing to visit a medical facility?  Remember - we cannot tell  who 
is who by looking and chances are, if the person has underdeveloped  
reading/arithmetical skill, he or she has probably not told anyone.  Thus,  there would 
be no one to accompany that adult.  But such men and women  still seek the 
same healthcare as everyone else does.
 
Does anyone have some shamefree advice we can give to the general  public and 
thus, include the illiterate people in this safety net?
 
Thank you for your thoughts and time.
Ilene
_ihabramson at aol.com_ (mailto:ihabramson at aol.com) 
 
 
 
In a message dated 9/4/2008 12:30:17 P.M. Eastern Daylight Time,  
Rolande_DAmour at phac-aspc.gc.ca writes:

Hello  everyone,

Here is the link to the Registered Nurses Association of  Ontario 's website
with some Canadian info  FYI

http://www.rnao.org/Page.asp?PageID=122&ContentID=2364&SiteNodeID=461


Thank  you for providing me with links and information on health literacy. I
am  starting my last year in the Master's program and will be working on  a
project on my 2 passions: health literacy and Creutsfeldt-Jakob  Disease.

Kind regards,

Rolande

Rolande  D'Amour
Infirmière-conseil/Nurse consultant
Système de   surveillance
de la maladie de Creutzfeldt-Jakob /
Creutzfeldt-Jakob  Disease Surveillance System
Agence de santé publique du Canada/
Public  Health Agency of Canada
Tel: (613) 946-9863 / 1-888-489-2999
Fax: (613)  952-6668





Jeanne McGee         
<jmcgee at pacifier.     
com>       To 
Sent by:                 The Health and Literacy Discussion  
healthliteracy-bo          List <healthliteracy at nifl.gov>      
unces at nifl.gov          cc 

Subject 
2008-09-03 01:20           [HealthLiteracy 2279] New           
PM           communication toolkit  for           
explaining   quality of care   

Please respond to        
The Health and         
Literacy                      
Discussion List                  
<healthliteracy at n              
ifl.gov>           





Hello all,

I’m writing to let you about a  new resource you can use to help create
consumer information materials on  quality of care and evidence-based
medicine. This “Communication Toolkit:  Using Information to Get High
Quality Care” was developed by the American  Institutes for Research and
my company, McGee & Evers Consulting, Inc.,  with support from the
California Health Care Foundation. It was developed  to help employers,
labor unions, and others frame and deliver messages to  employees about
the meaning and importance of getting evidence-based health  care. It is
hosted by the National Business Group on Health (NBGH) at its  website:
http://www.businessgrouphealth.org/benefitstopics/et_communications.cfm

This  new toolkit provides 14 Word documents you can download and adapt
in  whatever way you wish, for any audience, free of charge. Topics
include  using medical evidence to guide treatment choices, finding and
using  information about quality of care, and taking an active part in
managing  your own care. The documents were created using guidelines for
making  written material clear and effective. They are action-oriented,
written to  be suitable for people with a range of literacy skills, and
they have been  thoroughly tested. To assess appeal and comprehension,
the project  conducted a total of 57 two-hour individual interviews with
people in  several cities. The toolkit project team used feedback from
interviewees to  revise the documents and then tested them again.

I welcome your  feedback on these materials. If you use them and are
willing to share your  experiences, I’d love to hear from you.

Best wishes,

Jeanne  McGee

McGee & Evers Consulting, Inc.

1924 NW 111^th  Street

Vancouver WA 98685

360  574-4744

jmcgee at pacifier.com

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