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Appendix K — Sample Program & Sustainability Dashboard

  Milestones Timeline Trend Responsible Person(s)
         
Measurement & Reporting Aim: Measure and report the quality of primary care in Oregon.
1 Provide clinics and providers with actionable quality data on 11 quality measures on chronic disease and prevention reported from administrative claims data from 8 commercial and Medicaid health plans for at least 50% of PCPs in the Willamette Valley by spring 2009. To health plans blinded in round 1. Refresh and report unblinded in round 2 by December 2009. April 2007 - May 2009 In Process Lori Lambert
2 Publicly report quality data, on a consumer-oriented website, at the clinic level on at least 8 quality measures on chronic disease and prevention reported from administrative claims data from 10 commercial and Medicaid health plans for at least 50% of PCPs in the Willamette Valley by the end of 2009.; April 2007 - December 2009 In Process Lori Lambert
3 Collect standardized quality data on at least 5 quality measures on chronic disease and prevention from clinics' self-reported systems (EHRs) from at least 12 medical groups and clinics representing at least 20% of PCPs in Willamette Valley by the end of 2009. April 2007 - December 2009 In Process Lori Lambert
4 Explore options for a coordinated approach to collecting patient experience data for standardized reporting by the end of 2009. April 2007 - December 2009 In Process Nancy Clarke
Consumer Engagement Aim: Patients/consumers understand what quality is, why it's important, and what they can do to get it.
1 Teach 125 AARP Oregon leaders about what quality is, why it's important, and what they can do to get it and provide them technical assistance so they can disseminate the messages to 500,000 members by spring 2009. February 2008 - April 2009 In Process Summer Boslaugh
2 Teach 25 Oregon Action leaders about what quality is, why it's important, and what they can do to get it and provide them technical assistance so they can disseminate the messages to 150 small business owners and constituents by spring 2009. February 2008 - April 2009 In Process Summer Boslaugh
3 Reach 30 organizations through Oregonians for Health Security to familiarize leaders with consumer quality definition and its relationship to policy and access by spring 2009. At least 1 organization will disseminate messages and materials to its members. February 2008 - April 2009 In Process Summer Boslaugh
4 Provide tools and technical assistance to Oregon Coalition of Health Care Purchasers, PEBB, and Portland Public Schools to inform their employees/members about what quality is, why it's important, and what they can do to get it. Reach 6 purchasers representing at least 60,000 covered lives by spring 2009. February 2008 - April 2009 In Process Summer Boslaugh
5 Identify where and how to expand relationships with additional groups (such as Chambers of Commerce, Public Health, OEBB) by Fall 2009. July 2008 - November 2009 In Process Summer Boslaugh
6 Provide consumer messages and materials about what quality is, why it's important, and what they can do about it and recommendations for use to at least five health plans to aid them in reaching at least 150,000 members, representing 4% of Oregonians by spring 2009. February 2008 - April 2009 In Process Summer Boslaugh
7 XXXX consumers/patients will go to our plain-language, consumer-tested website for public/patients with information about what quality care is, why it's important, and how to get it by April 2010. September 2007 - April 2010 In Process Summer Boslaugh
QI Aim: Providers provide input and leadership. Validate and use the merged claims data reports to improve care. Build capacity to produce, share and use medical record data to improve care.
1 Provide tools and technical assistance in collaboration with Quality Factor and Acumentra so that X clinics representing X physicians, which represents X% of physicians in the Willamette Valley, will get their password to download and use quality data about their patients from the password protected provider website by spring 2009. September 2008 - April 2009 In Process Nancy Clarke
2 Foster Oregon hospitals' participation in national collaboratives. April 2008 - April 2011  In Process Nancy Clarke
Equity
1 Develop voluntary standard categories and methodology for race, ethnicity, and primary data collection across settings of care by Spring 2009 October 2008 - April 2009 In Process Lori Lambert
2 Hold 3 webinars to educate stakeholders about the voluntary standard and coordinate access to national resources available through the Robert Wood Johnson Foundation's Aligning Forces for Quality initiative. October 2008 - April 2009 In Process Summer Boslaugh
Population Data
1 Analyze and use Dartmouth Atlas data provided by RWJF to do XXXX. April 2008 - April 2011 In Process Nancy Clarke
Leadership
1 Expand Program Committee to include representation from 5 senior individuals (50% increase) to assure nursing, hospital leadership, consumers, publicly funded health care organizations, and racial/ethnic minorities are instrumental in directing the work. January - March 2008 Done Nancy Clarke
2 Develop a sustainability plan for this work by the end of 2008. February - December 2008 In Process Nancy Clarke
3 Solidify # and depth of organizations joining the Partner initiative efforts by spring 2009. April 2008 - April 2009 In Process Nancy Clarke
Development & Sustainability: Track 1: Measurement & Public Reporting
1.1 Define checkpoints to obtain objective feedback from stakeholders on the value created (to confirm that the effort is on target) June 2009; December 2009; June 2010 In Process Nancy Clarke
1.2 Evolve toward reporting on specialty care and efficiency/value: Assign program leader; define workplan, and engage staff/contractors. February 2009 - July 2009 In Process TBD
1.3 Evaluate overlap in data aggregation activities with Health Fund Board recommendations. Report to Board; discuss and document strategies.  May - July 2009 In Process Nancy Clarke
1.4 Confirm what is needed to ensure funding by health plans will continue. Document each supporting plan's expectations by Q2 2009. Evaluate progress at each checkpoint (Ongoing: see 1.1 above and 2.4 below). April 2009 - June 2009 In Process TBD
1.5 Identify opportunities to expand and diversify funding beyond 2010. Report to Board at 6-month checkpoints. January - December 2009 In Process Nancy Clarke / Executive Committee
Development & Sustainability: Track 2: Foundation Commitments
2.1 Actively maintain relationship with the Robert Wood Johnson Foundation. Define workplan with scheduled deliverables, events, and contact points. January - December 2009 In Process Nancy Clarke / Staff TBD
2.2 Scan other foundations for interest in funding specific work. Report to Board at 6-month checkpoints. January - December 2009 In Process Nancy Clarke / Executive Committee
2.3 Track Oregon Health Fund Board recommendations for program/funding opportunities. January - December 2009 In Process Nancy Clarke
2.4 Further explore health plan interest. In conjunction with 1.4 above, evaluate health plan interest in additional program work. April 2009 - June 2009 In Process TBD
2.5 Further explore purchaser interest in funding additional work. Provide updates to Board at 6-month checkpoints. April 2009 - June 2009 In Process TBD
2.6 Assign Patient/Provider Experience subject to Program Committee for further evaluation. April 2009 - June 2009 In Process Staff Lead TBD
Development & Sustainability: Track 3: Organizational Development
3.1 Delegate ongoing oversight responsibility and active role in supporting Executive Director to Executive Committee. Done In Process Board
3.8 Define opportunities to expand provider funding in Oregon, such as selling provider-clinic crosswalk lists. June - October 2009 In Process Staff Lead TBD
NA Note: Additional activities to expand sources of funding covered above. NA In Process NA
Development & Sustainability: Track 4: New Program Development
4.1 Create working group to further explore aligning and enhancing quality improvement initiatives; learn from the Minnesota ICSI model, define options, and make recommendations to the Board. February - July 2009 In Process TBD
4.2 Identify potential quality improvement “demonstration project” to progress toward a more robust quality improvement support model. July - September 2009 In Process TBD
4.3 Assign “Payment Reform that supports the quality improvement initiatives” to Executive Committee for further evaluation. April to June 2009 In Process Executive Committee / Staff Support TBD

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