Goddard employees had the opportunity to watch the launch in Building 8's auditorium and at the Goddard Visitor Center, where members of the public could enjoy the viewing as well. In the Building 8 auditorium during the hour before the launch, Mansoor Ahmed, manager of the Hubble Operations Project, and Dr. Jim Garvin, Goddard's chief scientist highlighted the complexity of the mission, which will make Hubble more powerful than ever before.

Goddard plays a major role in the Hubble servicing mission. Astronauts trained with sophisticated Hubble models in Goddard facilities, and all of the telescope's components went through extensive testing at the center. Goddard's Space Telescope Operations Control Center staff upload the commands to Hubble that tell it where to point and when, what sensing instruments to use, and when to send data back to Earth. They also troubleshoot any problems that arise. During the servicing mission, the control center plays a vital role in ensuring all the new Hubble components will operate properly after the astronauts install them.