United States National Library of Medicine National Institutes of Health

FAQ
DOCLINE -- Loansome Doc Notification

Question: Why isn't there always notification when Loansome Doc requests are filled and shipped to the patron?
Answer:

When a transferred Loansome Doc (LD) request is retired, the original LD transaction is complete. If a library resubmits the retired DOCLINE request, it is treated as a new DOCLINE request and not as a LD transfer. When the resubmitted transaction is filled and shipped, no LD notification message is sent; it is treated like a DOCLINE request.

Related Questions:
How do I ship a request to a patron but have it billed to my institution?
How do I transfer a Loansome Doc request?

Return to the list of DOCLINE FAQs | Return to the list of NLM FAQs
http://www.nlm.nih.gov/services/doc_ld_notification.html

Last reviewed: 18 September 2008
Last updated: 18 September 2008
First published: 29 October 2001
Metadata| Permanence level: Permanence Not Guaranteed