The Office of Community Services is forwarding the following information received from National Telecommunications and Information Administration (NTIA) in the U.S. Department of Commerce regarding the current status of the TV Converter Box Coupon program. Subject: Improvements to the TV Converter Box Coupon Program NTIA has made several improvements to the TV Converter Box Coupon Program that will help consumers prepare for the shut off of analog broadcasts by June 12, 2009, and has additional improvements planned for the coming weeks. These changes are a result of the DTV Delay Act and made possible through funding provided by the American Recovery and Reinvestment Act of 2009, signed into law by President Obama on February 17, 2009. The following Program updates are effective immediately:
Consumers who apply for a coupon and are approved after the waiting list is eliminated will be handled on a first-come, first-served basis, while supplies last. If the Program experiences high demand, it may be necessary for NTIA to once again place applicants on a waiting list. Should this happen NTIA may distribute coupons to over-the-air only households first to ensure as many U.S. households as possible have at least one working television after their local TV stations complete the transition to digital by June 12, 2009.
In addition to these immediate improvements, NTIA is moving quickly to modify the Program processes to begin accepting applications from consumers whose coupons expired without being redeemed. The Web site will be updated to indicate when applications for replacement coupons will be accepted. At this time, consumers who try to reapply for a coupon which has expired or was lost or stolen will be denied. Consumers should check the Web site to learn when the Coupon Program can accept requests to replace coupons which are lost, stolen or expired. Thank you, NTIA |