Program description
The HR Connect program is comprised of three divisions: Systems Development, Production Support, and Business Operations. These teams work together to improve HR systems and service delivery to Treasury through the application of innovative enterprise-wide technology.
Systems Development
- The Research and Development team is responsible for the design, development, and testing of various software solutions to meet Treasury business requirements for modernization of HR systems.
- The Technical Architecture team is responsible for the shared development and production environments, configuration management, and security for all aspects of the program and application. The team interfaces with various HR Connect service providers and coordinates with Treasury bureaus to ensure infrastructure readiness for new technology solutions.
Production Support
- The Help Desk team serves as the primary contact for HR Connect and payroll application users.
- The Training team provides consolidated help desk and training functions for HR Connect, CareerConnector, and NFC applications.
- The Reporting team provides Departmental reporting and analysis support.
- The Deployment team guides bureau implementation teams through their conversion to HR Connect-based solutions as well as the deployment of new enhancements.
Business Operations
- The Financial team performs planning, tracking, and reporting for HR Connect and NFC financial operations and administers the payroll support services provided by the NFC.
- The Organizational Development team performs change management, business process reengineering, marketing, and business development activities.
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